Ematic EMW4001 Full Motion Articulating Tilt Universal TV Wall Mount Instruction Manual

1. Introduction and Safety Information

This manual provides detailed instructions for the safe installation and operation of your Ematic EMW4001 Full Motion Articulating Tilt Universal TV Wall Mount. Please read all instructions carefully before installation to ensure proper setup and to prevent personal injury or property damage.

Important Safety Warnings:

• Weight Capacity: Do not exceed the maximum weight capacity of 88 lbs (40 kg).
• TV Size: This mount is designed for TVs between 17 and 55 inches.
• Wall Type: Ensure the mounting surface can safely support the combined weight of the mount and the TV. Professional installation is recommended for optimal safety.
• Assembly: Do not attempt to assemble this product if you do not understand the instructions or have doubts about the safety of the installation.
• Children: Keep children away during installation. Small parts may be a choking hazard.
• Damage: Do not use this product if it is damaged. Contact customer support for assistance.

2. Product Overview and Package Contents

The Ematic EMW4001 is a full motion articulating TV wall mount designed for versatility and strength. It allows for optimal viewing angles with tilt and swivel adjustments.

Figure 1: Ematic EMW4001 Full Motion Articulating TV Wall Mount. This image displays the complete mount assembly, including the wall plate, the articulating arm with multiple pivot points, and the VESA-compatible TV bracket.

Package Contents:

Please verify that all components are present and undamaged before proceeding with installation. If any parts are missing or damaged, do not proceed with installation and contact customer support.

• Wall Plate Assembly (A)
• TV Bracket (B)
• Articulating Arm (Pre-assembled with Wall Plate)
• Mounting Hardware Kit (various screws, anchors, washers, spacers for wall and TV attachment)
• Small Bubble Level (C)
• Instruction Manual (this document)

3. Setup and Installation

3.1 Tools Required (Not Included):

• Pencil
• Drill
• Drill Bits (appropriate for wall type and lag bolts)
• Stud Finder (for wood stud installation)
• Phillips Head Screwdriver
• Socket Wrench or Adjustable Wrench
• Measuring Tape

3.2 Pre-Installation Checklist:

1. Verify your TV's weight and size are within the mount's specifications (max 88 lbs, 17-55 inches).
2. Check your TV's VESA mounting pattern. The mount supports various VESA patterns.
3. Determine your wall type (wood stud, concrete, brick). Different wall types require specific mounting hardware and procedures.
4. Choose the desired mounting location, ensuring it is free from electrical wires, plumbing, or other obstructions.

3.3 Step-by-Step Installation:

1. Attach TV Brackets to TV:
   • Carefully place your TV face down on a soft, clean surface.
   • Identify the correct screws, washers, and spacers from the hardware kit that fit your TV's mounting holes.
   • Attach the TV brackets (B) to the back of your TV using the selected hardware. Ensure they are securely fastened but do not overtighten.
2. Mount Wall Plate to Wall:
   • Using a stud finder, locate the center of two adjacent wood studs for wood stud installation. For concrete/brick, mark desired drill points.
   • Hold the wall plate assembly (A) against the wall at the desired height and use the included bubble level (C) to ensure it is perfectly horizontal. Mark the pilot hole locations with a pencil.
   • Drill pilot holes at the marked locations. For wood studs, drill 5.5mm (7/32") holes to a depth of 60mm (2.36"). For concrete/brick, drill 10mm (3/8") holes to a depth of 60mm (2.36") and insert concrete anchors.
   • Attach the wall plate assembly (A) to the wall using the lag bolts and washers provided. Tighten securely with a socket wrench.
3. Hang TV on Wall Plate:
   • With assistance, carefully lift the TV with the attached brackets.
   • Align the TV brackets with the mounting arms on the wall plate and gently lower the TV into place.
   • Secure the TV to the mount using the safety screws or locking mechanisms, if applicable, as indicated in the hardware kit.

4. Operating Instructions

The Ematic EMW4001 mount offers flexible adjustments for optimal viewing.

• Tilt Adjustment: The TV can be tilted 15 degrees up or down. Loosen the tilt adjustment knobs or bolts on the TV brackets, adjust to the desired angle, and then re-tighten to secure the position.
• Swivel Adjustment: The articulating arm allows for 180 degrees of swivel (90 degrees left and 90 degrees right). Gently push or pull the TV to the desired horizontal viewing angle.
• Extension/Retraction: The articulating arm can be extended away from the wall or retracted closer to the wall. Carefully pull the TV forward or push it back to adjust the distance from the wall.

Note: Always adjust the TV smoothly and avoid sudden, forceful movements. Ensure all connections remain secure after adjustments.

5. Maintenance

Regular maintenance ensures the longevity and safety of your TV wall mount.

• Periodic Checks: Every few months, check all screws and bolts to ensure they remain tight. Re-tighten if necessary.
• Cleaning: Clean the mount with a soft, dry cloth. Avoid abrasive cleaners or solvents that could damage the finish.
• Lubrication: The articulating joints are designed for smooth movement. If movement becomes stiff, a small amount of silicone-based lubricant can be applied to the pivot points, avoiding contact with electrical components.

6. Troubleshooting

If you encounter issues with your Ematic EMW4001 wall mount, refer to the following common problems and solutions:

• Problem: The TV appears to be leaning or not level.
  • Solution: Check the wall plate installation with a level. If the wall plate is not level, it may need to be re-installed. Ensure the TV brackets are evenly attached to the TV.
• Problem: The mount feels unstable or loose.
  • Solution: Immediately remove the TV from the mount. Re-check all wall mounting bolts and TV bracket screws for tightness. Ensure the wall type is appropriate and the anchors (if used) are secure. Do not re-mount the TV until stability is confirmed.
• Problem: Difficulty adjusting tilt, swivel, or extension.
  • Solution: For tilt, ensure adjustment knobs/bolts are sufficiently loosened before attempting to change the angle, then re-tighten. For swivel and extension, ensure no cables are snagged or restricting movement. Do not force adjustments.

7. Specifications

8. Warranty and Customer Support

Ematic products are manufactured to high-quality standards. For warranty information or technical support, please refer to the warranty card included with your purchase or visit the official Ematic website.

If you have any questions or require assistance with your EMW4001 wall mount, please contact Ematic customer support.

Please retain this manual for future reference.