1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your SANSCO HD 2MP Dome Security Camera. This camera is designed for reliable surveillance, offering 1080p resolution and robust weather resistance. Please read this manual thoroughly before installation and retain it for future reference.

Image 1.1: The SANSCO HD 2MP Dome Security Camera. This image displays the compact dome design of the camera, suitable for discreet installation.
2. Product Features
- High Definition Video: Captures clear 1080p (2.0 MP) video, providing superior detail compared to standard analog cameras.
- Advanced Night Vision: Equipped with 24 infrared LEDs and an IR-CUT filter for high-quality black and white images up to 15 meters in low-light conditions, and accurate color reproduction during the day.
- Wide Angle Lens: Features a 3.6mm wide-angle lens for broad area coverage.
- Durable Construction: Vandal-proof and IP66 weatherproof housing ensures reliable operation in various indoor and outdoor environments.
- Simple Wired Connection: Designed for easy integration with existing DVR surveillance systems via a wired connection.
3. Package Contents
Please verify that all items are present in your package:
- SANSCO HD 2MP Dome Security Camera (1 unit)
- Mounting Screws and Wall Plugs
- Instruction Manual

Image 3.1: Package Contents Icon. This icon visually represents the inclusion of all necessary components within the product package.
4. Setup Instructions
4.1 Connecting the Camera
The SANSCO HD 2MP Dome Security Camera is designed for straightforward wired connection to a compatible DVR system. Each camera features a pigtail cable that splits into two connectors: one for power and one for video.
- Power Connection: Connect the power cable from the camera to a 12V DC power adapter (not included).
- Video Connection: Connect the video cable from the camera to an available BNC input port on your DVR.
- Extension (Optional): If needed, use a BNC extension cable (sold separately) to reach your desired installation location.

Image 4.1: Camera Ports. This image highlights the power input (12V) and video output ports on the camera's pigtail cable.

Image 4.2: Connection Diagram. This diagram illustrates the wired connection process from the camera to an extension cable, then to a DVR, and finally to power sources.
Important Notes:
- This camera requires a DVR that supports 1080p AHD (Analog High Definition) technology.
- Extension cables and power adapters are not included and must be purchased separately.
5. Operating Instructions
5.1 Day and Night Vision
The camera automatically switches between day (color) and night (black and white infrared) modes based on ambient light conditions. The integrated IR-CUT filter ensures accurate color during the day, while infrared LEDs provide clear monochrome images at night.

Image 5.1: Night Vision Comparison. This image demonstrates the clarity of night vision, comparing views with and without Smart IR technology.
5.2 Image Quality
The camera delivers 1080p resolution, providing sharp and detailed video footage. Ensure your DVR is configured to record at 1080p to fully utilize the camera's capabilities.

Image 5.2: HD vs. SD Video Quality. This comparison shows the significant difference in detail between HD 1080p and SD 720p video captured by a security camera.
5.3 Remote Access
Once connected to a DVR system with network capabilities, you can typically access your camera's live feed and recordings remotely via a monitor, PC, tablet, or smartphone application provided by your DVR manufacturer.

Image 5.3: Multiple Access Options. This image illustrates how the camera feed can be monitored across various devices, including a desktop PC, tablet, and smartphone.
6. Maintenance
6.1 Weather Resistance
The camera features an IP66 weatherproof rating, making it resistant to dust and strong jets of water. It is designed to operate reliably in various weather conditions.

Image 6.1: Weatherproof Design. This image showcases the camera's robust design, emphasizing its vandal-proof, dust-proof, and IP66 weatherproof capabilities.

Image 6.2: Temperature Resilience. This image indicates the camera's operational temperature range, from -20°C (-4°F) to 55°C (131°F), suitable for diverse climates.
6.2 Cleaning
To maintain optimal image clarity, periodically clean the camera lens with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials that could scratch the lens or housing.
7. Troubleshooting
- No Video Signal: Ensure the camera is properly powered and the video cable is securely connected to both the camera and the DVR. Verify that your DVR supports 1080p AHD cameras.
- Poor Image Quality: Check the lens for dirt or obstructions. Ensure the DVR's recording resolution is set to 1080p. Verify that the camera is receiving adequate power.
- Night Vision Issues: Confirm that the area is sufficiently dark for the IR LEDs to activate. Ensure no obstructions are blocking the IR light.
- Flickering Image: This can sometimes be caused by power fluctuations. Ensure a stable power supply.
8. Specifications
| Feature | Specification |
|---|---|
| Model Number | DX-3420 |
| Brand | SANSCO |
| Video Resolution | 1080p (2.0 Megapixels) |
| Effective Video Pixels | 1080 Pixels |
| Connectivity Technology | Wired (AHD) |
| Form Factor | Dome |
| Special Features | Night Vision, IR-CUT Filter |
| Infrared Distance | Up to 15 meters |
| Lens | 3.6mm Wide Angle |
| Weather Resistance | IP66 (Vandal-proof, Dust-proof, Weatherproof) |
| Indoor/Outdoor Use | Outdoor |
| Power Source | Cable électrique (12V DC) |
| Voltage | 12 Volts |
| Power Consumption | 1.5 Watts |
| Material | Metal |
| Dimensions (L x W x H) | 8.5 x 9.9 x 10 cm |
| Weight | 240 grams |
| Mounting Type | Ceiling Mount |
9. Warranty Information
For detailed warranty information, please refer to the official SANSCO website or contact your retailer. Keep your purchase receipt as proof of purchase for any warranty claims.
10. Customer Support
If you encounter any issues or have questions regarding your SANSCO HD 2MP Dome Security Camera, please visit the SANSCO support page on their official website or contact their customer service department for assistance.