Introduction
This manual provides essential instructions for the safe and efficient operation, installation, and maintenance of your Napoleon Woodland 27 inch Electric Fireplace Log Set, Model NEFI27H. Please read this manual thoroughly before installation and use, and retain it for future reference.
Important Safety Information
WARNING: To reduce the risk of fire, electric shock, or injury, observe the following:
- Read all instructions before using this appliance.
- Do not operate any unit with a damaged cord or plug, or if the heater has malfunctioned, been dropped, or damaged in any manner.
- Do not use outdoors.
- Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.
- To disconnect unit, turn controls to off, then remove plug from outlet.
- Connect to properly grounded outlets only.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
- To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
- This appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or flammable vapors or liquids are used or stored.
- Use this appliance only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
- Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
Package Contents
Verify that all components are present before beginning installation:
- Electric Log Set (Model NEFI27H)
- Remote Control
- Instruction Manual (this document)
Setup and Installation
The Napoleon Woodland Electric Log Set is designed for easy installation into a pre-existing masonry fireplace opening or other suitable space. No complex wiring or venting is required.
1. Measure Your Hearth Space
Ensure your fireplace opening meets the required dimensions for the 27-inch log set. Refer to the diagram below for proper measurement techniques.
Figure 1: How to Measure Your Hearth Space. Measure width (A, B), depth, and height (A, B) of the fireplace opening.
Figure 2: Product Dimensions. The log set measures approximately 16 inches high, 15 inches deep, and 27 inches wide.
2. Placement
Carefully place the electric log set into your fireplace opening. Ensure it is stable and level. The unit should be positioned to allow for proper air circulation around the heater vents.
3. Power Connection
Plug the unit directly into a standard 120V, 60Hz grounded electrical outlet. Do not use extension cords or power strips. Ensure the outlet is easily accessible.
Figure 3: Napoleon Woodland Electric Log Set. This image shows the front view of the log set, highlighting its realistic appearance.
Operating Instructions
Your Napoleon Woodland Electric Log Set comes with a multi-function digital remote control for convenient operation.
Remote Control Functions:
- Power On/Off: Activates or deactivates the unit.
- Flame Height Adjustment: Controls the intensity and height of the simulated flames.
- Ember Bed Lighting: Adjusts the brightness of the glowing ember bed.
- Heat Function: Turns the fan-forced heater on or off. The heater provides up to 5000 BTU/hr of warmth.
- Temperature Control: Adjusts the desired room temperature when the heat function is active.
Refer to the remote control diagram (if available in packaging) for specific button layouts. The unit can be operated with flames and ember bed lighting only, or with the added heat function.
Figure 4: Active Flame and Ember Effect. This image demonstrates the realistic flame and ember bed effects when the unit is in operation.
Maintenance
Regular maintenance ensures the longevity and optimal performance of your electric log set.
- Cleaning: Disconnect power before cleaning. Use a soft, damp cloth to wipe the exterior surfaces. Do not use abrasive cleaners or sprays.
- Dust Removal: Periodically vacuum or dust the air intake and exhaust vents to prevent dust buildup, which can affect heating efficiency.
- Log Care: The hand-painted logs are durable but can be damaged by harsh chemicals. Clean gently if necessary.
No user-serviceable parts are inside the unit. For any repairs, contact qualified service personnel.
Troubleshooting
If you experience issues with your electric log set, consult the following table before contacting customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on. |
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| No heat output. |
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| Flames are not visible or dim. |
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Specifications
| Model: | NEFI27H |
| Brand: | Napoleon |
| Power Source: | Electric |
| Product Dimensions (D x W x H): | 16"D x 26"W x 16"H |
| Material: | Metal |
| Color: | Black |
| Heat Output: | 5000 BTU/hr |
| Heating Coverage: | Up to 400 square feet |
| Item Weight: | 35 Pounds |
| Included Components: | Remote Control |
| UPC: | 629169054800 |
Warranty and Support
The Napoleon Woodland Electric Fireplace Log Set (Model NEFI27H) comes with a 1-year limited warranty on parts.
For warranty claims, technical assistance, or replacement parts, please contact Napoleon customer support. Keep your purchase receipt as proof of purchase for warranty validation.
For further assistance, please visit the official Napoleon website or contact their customer service department.
