About Your Hairmax Ultima 12 LaserComb
The Hairmax Ultima 12 LaserComb is an FDA-cleared laser hair regrowth treatment device designed for both men and women. It utilizes red light therapy to reverse thinning hair, stimulate hair growth, and restore the hair growth cycle, leading to increased density and fullness. This cordless device features 12 medical-grade lasers and a display for user convenience.
Key Features
- VALIDATED: Technology validated by 7 clinical studies, 14 international medical device licenses, and 6 published articles in medical journals. Hairmax laser devices are proven to regrow hair with an average hair count increase of 129 additional new hairs per sq. inch. after six months in clinical studies.
- IDEAL FOR THINNING HAIR: Hairmax pioneered the home use of nourishing and therapeutic laser light energy directly targeted to hair follicles to reverse thinning hair, promote hair growth, restore hair growth cycle, increase density & fullness.
- FAST TREATMENT AND LIGHTWEIGHT: Regrow fuller, denser healthier hair with 3 weekly treatments of 8 minutes, every other day. Cordless, extremely comfortable and portable. Perfect for home use or travel.
- PEACE OF MIND: Simple operation. Comes with a convenient charging cradle that serves as a stand. Rechargeable battery, user manual, and a 1-Year Laser Device Factory Warranty.
Product Overview

This image displays the Hairmax Ultima 12 LaserComb, showing both the front view with its display and the underside with the laser diodes, alongside its charging cradle.

A woman is shown using the Hairmax Ultima 12 LaserComb on her scalp, illustrating the device's application. Text overlays describe its benefits: delivers therapeutic laser light, treats hair loss, reverses thinning, restores hair growth cycle, increases density & fullness.

This image presents "Real Users, Real Results" with before and after photos of individuals experiencing hair growth. It states that 93% of clinical study participants experienced significant hair growth and an average increase of 129 additional hairs per square inch after six months.

A diagram highlighting the innovative design features of the Hairmax Ultima 12 LaserComb, including its dimensions (10" length, 2.38" width), patented hair parting teeth, 12 medical-grade laser diodes, 11-minute treatment time (3 days per week), and lightweight, cordless, budget-friendly design.

This image illustrates the "Hairmax Exclusive Patented Hair Parting Teeth Technology." It shows how Hairmax devices with teeth provide an unobstructed path for laser light to reach hair follicles, compared to devices without teeth where hair blocks the laser energy.

This image explains "NO LEDs, 100% MEDICAL GRADE LASERS." It contrasts medical-grade lasers, which provide focused, collimated light directly to the hair follicle, with LED light, which is diffused and less effective for optimal hair growth stimulation.

A woman is shown comfortably using the Hairmax device, emphasizing "FAST TREATMENT TIMES" of "as little as 8 minutes 3X per week."

A side view of the Hairmax Ultima 12 LaserComb resting on its charging base, showcasing its sleek design.
Setup
Initial Charging
Before first use, fully charge your Hairmax Ultima 12 LaserComb. Place the device securely in its charging cradle. The display will indicate charging status. A full charge typically takes several hours.
Device Components
- Hairmax Ultima 12 LaserComb device
- Charging Cradle
- Power Adapter
- User Manual (this document)
Operating Instructions
Usage Frequency
For optimal results, use the Hairmax Ultima 12 LaserComb for 8 minutes, three times per week, on non-consecutive days. For example, Monday, Wednesday, Friday.
Application Steps
- Ensure your hair is clean and dry or slightly damp.
- Press the power button to turn on the device. The lasers will illuminate.
- Place the device flat on your scalp, starting at your hairline.
- Gently glide the device slowly over your scalp, moving it approximately half an inch every 4 seconds (the device will beep to indicate when to move).
- Continue this motion, covering all areas of your scalp where you wish to stimulate hair growth. Ensure the patented hair parting teeth make contact with your scalp to allow the laser light to reach the follicles directly.
- The device will automatically turn off after 8 minutes.
- After use, turn off the device and return it to the charging cradle.
Important Usage Notes
- Do not look directly into the laser light.
- Keep the device clean and free of hair product residue.
- Consistency is key for best results.
Official Product Video
This video, titled "HairMax - Best Laser for Hair Regrowth" by Hairmax Official, demonstrates the proper use and benefits of the Hairmax LaserComb. It highlights the device's features and how it contributes to hair regrowth.
Maintenance
To ensure the longevity and effectiveness of your Hairmax Ultima 12 LaserComb, follow these maintenance guidelines:
- Cleaning: After each use, gently wipe the laser window and the hair parting teeth with a soft, damp cloth. Do not use abrasive cleaners or immerse the device in water. The teeth are easily removed for cleaning and secured back in place.
- Storage: Store the device in its charging cradle in a cool, dry place away from direct sunlight and extreme temperatures.
- Battery Care: To maintain battery health, avoid fully discharging the device frequently. Recharge it regularly, even if not used daily.
Troubleshooting
If you encounter issues with your Hairmax Ultima 12 LaserComb, please refer to the following common troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not turn on. | Battery is not charged. | Place the device on the charging cradle and ensure it is properly connected to a power source. Allow sufficient time for charging. |
| Lasers do not illuminate. | Device is not powered on or is in standby mode. | Press the power button firmly. If the device is charged, the lasers should activate. |
| Device is not beeping or vibrating. | Beep/vibration function is turned off. | Press the beep/vibration button (if available on your model) to reactivate the function. |
| No noticeable hair growth after several months. | Inconsistent use or individual response variation. | Ensure consistent use as directed (8 minutes, 3 times per week). Hair growth is a gradual process; results may vary and can take 3-6 months to become visible. Consult a healthcare professional if concerns persist. |
For issues not listed here, please contact Hairmax customer support.
Specifications
- Model Number: Ultima12
- Product Dimensions: 10 x 2.38 x 1.94 inches
- Item Weight: 7.84 ounces
- Batteries: 1 Lithium Ion battery required
- Manufacturer: HAIRMAX
- Item Form: Device
- Age Range (Description): Adult
- Recommended Uses For Product: Hair Regrowth
Warranty and Support
Warranty Information
The Hairmax Ultima 12 LaserComb comes with a 1-Year Laser Device Factory Warranty. Please refer to the official user guide for full warranty terms and conditions.
Customer Support
For further assistance, technical support, or warranty claims, please refer to the comprehensive User Guide (PDF) or visit the official Hairmax website.





