Cisco IP Phone 8845 User Manual

1. Introduction

1.1 Product Overview

The Cisco IP Phone 8845 is a business-class collaboration endpoint that delivers high-fidelity, reliable, secure, and scalable voice communications. It provides an entry to HD video, enhancing communication and collaboration experiences.

Figure 1.1: Cisco IP Phone 8845 (Charcoal)

This image shows the Cisco IP Phone 8845, a charcoal-colored desk phone with a large display screen. The screen is tilted upwards and shows a video call in progress. A camera lens is visible at the top of the screen. The phone features a standard numeric keypad, function buttons, and a handset resting on the left side.

Figure 1.2: Cisco IP Phone 8845 (White Variant)

This image displays the white variant of the Cisco IP Phone 8845. Similar to the charcoal model, it features a large, tilted display showing a video call, a camera, a numeric keypad, and various function buttons. The handset is also white, matching the phone's body.

1.2 Package Contents

Verify that your package contains the following items:

• Cisco IP Phone 8845 Unit
• Handset
• Handset Cord
• Ethernet Cable
• Documentation (Quick Start Guide, Safety Information)
• Note: Power supply is not included and must be acquired separately.

2. Safety Information

Please read all safety instructions before using the Cisco IP Phone 8845. Failure to follow these instructions could result in fire, electric shock, or other injury or damage.

• Do not use this product near water or in wet locations.
• Do not expose this product to rain or moisture.
• Do not open the phone casing. Refer all servicing to qualified service personnel.
• Use only the power supply specified for this product.
• Ensure proper ventilation around the phone.
• This product is intended for indoor use only.

3. Setup

3.1 Physical Installation

1. Connect the Handset: Plug one end of the coiled handset cord into the handset and the other end into the handset port on the phone base.
2. Connect to Network: Connect an Ethernet cable from your network switch or router to the "SW" (Switch) port on the back of the phone.
3. Connect Power (if not using Power over Ethernet - PoE): If your network does not provide PoE, connect a compatible Cisco power supply (sold separately) to the power port on the back of the phone and then to a power outlet.
4. Optional Wall Mounting: The Cisco IP Phone 8845 is wall mountable. Refer to the separate wall mount kit instructions for proper installation.

3.2 Initial Configuration

The Cisco IP Phone 8845 requires a Cisco Call Manager system to function. It cannot be simply plugged into a home network for service. Your network administrator will typically handle the initial configuration and registration of the phone with the Call Manager system.

Upon first boot, the phone will attempt to obtain an IP address via DHCP and register with the Call Manager. Ensure that DHCP, DNS, and ITL file configurations are correctly set up on your network for successful registration.

4. Operating Instructions

4.1 Basic Call Functions

• Making a Call: Lift the handset, press a line button, or press the Speakerphone button. Dial the number using the keypad.
• Answering a Call: Lift the handset, press the flashing line button, or press the Speakerphone button.
• Ending a Call: Replace the handset, or press the End Call button.
• Mute: Press the Mute button to mute your microphone during a call. Press again to unmute.
• Volume Control: Use the Volume button to adjust the handset, headset, or speakerphone volume.

4.2 Video Calling

The Cisco IP Phone 8845 supports HD video calls. The integrated camera allows for face-to-face communication.

• Initiating a Video Call: When making or receiving a call, if the other party also has video capabilities, the video stream will automatically activate.
• Adjusting Camera: The camera can be manually angled for optimal viewing.
• Video Mute: Use the on-screen controls or a dedicated button (if available) to turn off your video feed during a call.

Figure 4.1: User engaging in communication with the IP Phone

This image shows a person, likely in an office environment, wearing a headset and actively typing on a laptop. A Cisco IP phone is visible on the desk next to the laptop, suggesting integrated communication setup.

Figure 4.2: Collaborative use of the IP Phone for video conferencing

This image depicts two individuals engaged in a collaborative session, both looking intently at a computer screen. A Cisco IP phone is positioned on the desk, indicating its role in facilitating communication, potentially for video conferencing or shared screen interactions.

4.3 Speakerphone and Headset Usage

• Speakerphone: Press the Speakerphone button to activate or deactivate the speakerphone.
• Headset: Connect a compatible headset to the headset port. Press the Headset button to switch audio to the headset.

4.4 Keypad Functions

The keypad includes standard numeric keys and dedicated function buttons:

• Navigation Cluster: Use the circular navigation button to scroll through menus and select options on the display.
• Hold: Places the current call on hold.
• Transfer: Transfers an active call to another number.
• Conference: Initiates a conference call.
• Messages: Accesses your voicemail messages.
• Applications: Accesses various phone applications.
• Contacts: Accesses your phone directory.

5. Maintenance

5.1 Cleaning

To clean the phone, use a soft, lint-free cloth. Do not use abrasive cleaners, waxes, or solvents. Disconnect the phone from power before cleaning.

5.2 Firmware Updates

Firmware updates are typically managed by your network administrator through the Cisco Call Manager system. In some cases, an intermediate firmware version may be required to allow the phone to upgrade to the latest version compatible with your CUCM (Cisco Unified Communications Manager) system. Consult your IT department for firmware management.

6. Troubleshooting

This section provides solutions to common issues you might encounter with your Cisco IP Phone 8845.

7. Specifications

8. Warranty and Support

For information regarding product warranty, technical support, and service, please refer to the official Cisco website or contact your authorized Cisco reseller. Warranty terms and conditions may vary by region and purchase agreement.

For the most up-to-date support resources, visit: www.cisco.com/go/support