Plantronics 202652-04

Plantronics Voyager Focus UC Headset User Manual

Model: 202652-04

Introduction

This manual provides comprehensive instructions for the Plantronics Voyager Focus UC Bluetooth Dual-Ear Headset. Designed for professionals, this headset offers superior audio quality, active noise canceling, and seamless connectivity for PC, Mac, and mobile devices. Please read this manual carefully to ensure proper use and maintenance of your headset.

Plantronics Voyager Focus UC Headset

Image: The Plantronics Voyager Focus UC headset, showcasing its over-ear design and boom microphone.

Setup

What's in the Box

Plantronics Voyager Focus UC Headset with Carrying Case

Image: The Plantronics Voyager Focus UC headset neatly stored inside its black carrying case, alongside the USB adapter and charging cable.

Charging the Headset

Before first use, fully charge your headset. Connect the charging cable to the headset's charging port and to a USB power source. The LED indicator on the headset will show charging status. A full charge provides up to 12 hours of talk time (10 hours with ANC on) or 15 hours of listening time (12 hours with ANC on).

Connecting to Devices

The Voyager Focus UC headset can connect to PCs, Macs, and mobile phones via Bluetooth or the included USB-A adapter.

  1. Using the USB-A Adapter:

    Plug the USB-A adapter into an available USB port on your PC or Mac. The headset and adapter are pre-paired and should connect automatically. The adapter's LED will indicate connection status.

    Bluetooth Wireless Headset graphic

    Image: A graphic highlighting the headset's Bluetooth wireless capability, with the Poly and Plantronics & Polycom logos.

  2. Bluetooth Pairing (Mobile Devices):
    • With the headset powered on, press and hold the Bluetooth pairing button until the LED flashes red and blue.
    • On your mobile device, go to Bluetooth settings and select "Plantronics Voyager Focus UC" from the list of available devices.
    • Once paired, the headset LED will stop flashing.

For optimal performance and firmware updates, install the Plantronics Hub application on your computer or mobile device.

Microsoft Teams certified headset

Image: A graphic indicating the headset is Microsoft Teams certified and compatible with iPhone, Android, and other leading smartphones.

Operating the Headset

Wearing the Headset

Wear the headset with the boom microphone on either the right or left side. Rotate the boom upwards and over your ear to position the microphone approximately two finger-widths from the corner of your mouth. The earcups are designed for comfort during extended use.

Man using Plantronics Voyager Focus UC headset in an office

Image: A man wearing the Plantronics Voyager Focus UC headset, working on a tablet in a modern office environment, demonstrating its use in a professional setting.

Controls and Functions

Plantronics Voyager Focus UC earcup with controls

Image: A close-up view of the earcup of the Plantronics Voyager Focus UC headset, highlighting the volume control, media playback buttons, and the Active Noise Canceling (ANC) switch.

Active Noise Canceling (ANC)

The ANC feature reduces background noise, allowing you to focus on your calls or audio. To activate ANC, slide the dedicated switch on the earcup. This feature is particularly useful in noisy environments.

Roaming Range

The headset offers a roaming range of up to 98 feet (30 meters) from your connected device, providing flexibility to move around during calls or while listening to audio.

Man using headset while roaming in an office

Image: A man wearing the headset, sitting on the floor and working on a laptop, illustrating the headset's 98 ft (30 m) roaming capability in an open office space.

Maintenance

Cleaning Your Headset

Regularly clean your headset to ensure hygiene and longevity. Use a soft, dry cloth to wipe down the earcups and headband. For stubborn dirt, a slightly damp cloth with mild soap can be used, but ensure no moisture enters the speaker grilles or charging port. Do not use harsh chemicals or abrasive materials.

Storage

When not in use, store your headset in its included hard carrying case to protect it from dust, scratches, and impacts. Store in a cool, dry place away from extreme temperatures.

Battery Care

To maximize battery life, avoid fully discharging the headset frequently. Charge the headset regularly, even if not in daily use. Store the headset with a partial charge if storing for extended periods.

Troubleshooting

ProblemPossible Solution
No audio or poor audio quality.
  • Ensure the headset is powered on and charged.
  • Verify the headset is connected to the correct device (PC/Mac via adapter, or mobile via Bluetooth).
  • Check the volume levels on both the headset and your connected device.
  • If using the USB adapter, try plugging it into a different USB port.
Microphone not working.
  • Ensure the microphone is not muted (check the mute button).
  • Verify the microphone boom is properly positioned near your mouth.
  • Check microphone input settings on your computer or mobile device.
Headset not pairing/connecting.
  • Ensure the headset is in pairing mode (LED flashing red/blue).
  • Turn off and on the Bluetooth on your device.
  • Delete the headset from your device's Bluetooth list and re-pair.
  • Restart both the headset and the connected device.
Active Noise Canceling (ANC) not effective.
  • Ensure the ANC switch is in the 'on' position.
  • ANC is designed to reduce low-frequency hums (e.g., air conditioning, fan noise) and may not eliminate all types of noise (e.g., voices).

For more detailed troubleshooting, refer to the official Plantronics support resources or the full user guide PDF.

Specifications

FeatureDetail
Model NamePlantronics Voyager Focus UC Stereo Bluetooth Headset With Active Noise Canceling (ANC)
Model Number202652-04
Connectivity TechnologyWireless (Bluetooth)
Wireless Communication TechnologyBluetooth 4.2
Compatible DevicesPCs, Macs, and Mobile Phones with Bluetooth and USB-A capabilities
Battery LifeUp to 15 hours listening time (12 ANC on), Up to 12 hours talk time (10 ANC on)
Bluetooth RangeUp to 98 feet (30 meters)
Noise ControlActive Noise Cancellation
Item Weight5.5 ounces
Frequency Range20 Hz - 20,000 Hz
Included ComponentsHeadset, USB-A Adapter, Charging Cable, Carrying Case
Carrying Case MaterialHard
UPC017229150010

Warranty and Support

For warranty information, please refer to the documentation provided with your purchase or visit the official Plantronics (Poly) website. Support resources, including FAQs and software downloads, are also available online.

You can also access the official User Guide PDF for more detailed information: Plantronics Voyager Focus UC User Guide (PDF)

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