Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of your ClearOne UNITE 200 Professional-Grade PTZ Camera. The UNITE 200 is designed for high-quality video conferencing, distance learning, lecture capture, and other professional applications, offering Full HD video, 12x optical zoom, and versatile connectivity options.
Please read this manual thoroughly before using the product to ensure proper setup and optimal performance.
Package Contents
Verify that all items listed below are included in your package. If any items are missing or damaged, please contact ClearOne support.
- ClearOne UNITE 200 PTZ Camera
- Power Adapter
Product Overview
The ClearOne UNITE 200 is a versatile Pan-Tilt-Zoom (PTZ) camera engineered for professional video applications. It features a high-quality lens with 12x optical zoom, capable of capturing detailed Full HD 1080p60 video. The camera supports multiple control protocols and offers various connectivity options for seamless integration into existing systems.
Figure 1: Front view of the ClearOne UNITE 200 PTZ Camera, showing the main lens and the ClearOne branding on the base.
Figure 2: Rear view of the ClearOne UNITE 200 PTZ Camera, highlighting the various connectivity ports including USB, HDMI, and network connections.
Key Features:
- Full HD 1080p60 video output
- 12x Optical Zoom for detailed capture
- Multiple control options: IR remote, RS-232, UVC protocol
- H.264/H.265 streaming with line-in audio support
- Advanced 2D and 3D noise reduction
- Compatible with leading UC platforms (Skype for Business, Zoom, Webex, etc.)
- Supports Power over Ethernet (PoE)
- USB 3.0 and 2.0 interfaces
Setup and Installation
1. Placement
Position the camera on a stable, flat surface or mount it securely using a compatible mounting bracket (sold separately). Ensure the camera has a clear line of sight to the desired capture area and is free from obstructions.
Consider lighting conditions to avoid glare or shadows that may affect video quality.
2. Connections
- Power Connection: Connect the provided power adapter to the DC 12V input port on the rear of the camera and plug it into a power outlet. Alternatively, if using PoE, connect an Ethernet cable from a PoE-enabled switch to the camera's network port.
- Video Output:
- HDMI: Connect an HDMI cable from the camera's HDMI OUT port to an HDMI input on your display or capture device.
- USB: Connect a USB 3.0 or USB 2.0 cable from the camera's USB port to your PC or Mac for use with web conferencing applications.
- IP (Network): Connect an Ethernet cable from the camera's NET port to your network switch or router for IP streaming and control.
- Audio Input (Optional): If external audio input is required, connect an audio source to the LINE IN port.
- Control Connections (Optional):
- RS-232: For external control systems, connect an RS-232 cable to the RS-232 IN port.
Operating Instructions
1. Powering On/Off
To power on the camera, ensure the power adapter is connected or PoE is active. The camera will initiate a self-test. To power off, disconnect the power adapter or disable PoE.
2. Camera Control
The UNITE 200 camera can be controlled via multiple methods:
- IR Remote Control: Use the included IR remote to control pan, tilt, zoom, focus, and preset functions. Point the remote directly at the camera's IR receiver.
- RS-232 Control: Integrate the camera with a third-party control system using the RS-232 port. Refer to the technical specifications for communication protocols.
- UVC Protocol: When connected via USB, the camera can be controlled through UVC (USB Video Class) compatible software applications on your PC or Mac.
- IP Control: For network-connected cameras, control can be achieved via IP commands. Consult the ClearOne documentation for specific IP control protocols and software.
3. Pan, Tilt, and Zoom (PTZ)
Use the directional buttons on the IR remote or corresponding controls in your software/control system to adjust the camera's pan (horizontal movement), tilt (vertical movement), and zoom (magnification).
The 12x optical zoom allows for clear magnification of distant subjects without loss of image quality.
4. Focus and Exposure
The camera features automatic focus and exposure. In certain lighting conditions, manual adjustments may be necessary. Refer to your control interface or remote for manual focus and exposure settings.
5. Presets
The UNITE 200 supports storing and recalling camera position presets. This allows you to quickly move the camera to predefined angles and zoom levels. Consult your remote control or software interface for instructions on setting and recalling presets.
Maintenance
Regular maintenance ensures the longevity and optimal performance of your ClearOne UNITE 200 camera.
- Cleaning: Use a soft, dry cloth to clean the camera body. For the lens, use a lens cleaning cloth and specialized lens cleaning solution. Do not use abrasive cleaners or solvents.
- Dust Removal: Periodically remove dust from the camera's vents to prevent overheating.
- Firmware Updates: Check the ClearOne website periodically for firmware updates. Keeping the firmware updated can improve performance and add new features.
- Storage: When not in use for extended periods, store the camera in a cool, dry place, away from direct sunlight and extreme temperatures.
Troubleshooting
This section addresses common issues you may encounter with your UNITE 200 camera. If the problem persists, contact ClearOne technical support.
| Problem | Possible Cause | Solution |
|---|---|---|
| No video output | Power not connected; Incorrect cable connection; Input selected incorrectly on display. | Ensure power adapter is securely connected or PoE is active. Check HDMI/USB/Ethernet cable connections. Verify correct input source is selected on your display/PC. |
| Camera not responding to remote control | Remote batteries low/dead; IR receiver blocked; Remote not pointed at camera. | Replace remote batteries. Ensure no obstructions are blocking the camera's IR receiver. Point the remote directly at the camera. |
| Poor image quality (blurry, grainy) | Lens dirty; Insufficient lighting; Incorrect focus setting. | Clean the camera lens. Improve lighting in the room. Adjust focus manually if auto-focus is not performing optimally. |
| Camera not recognized by PC via USB | Faulty USB cable; USB port issue; Driver issue. | Try a different USB cable. Connect to a different USB port on your PC. Ensure your operating system has the latest USB drivers. |
Specifications
Detailed technical specifications for the ClearOne UNITE 200 PTZ Camera.
| Feature | Detail |
|---|---|
| Model Number | 910-2100-003 |
| Video Output Resolution | Full HD 1080p60 |
| Optical Zoom | 12x |
| Connectivity | USB 3.0, USB 2.0, HDMI, IP (Ethernet) |
| Control Interfaces | IR Remote, RS-232, UVC Protocol, IP Control |
| Video Compression | H.264/H.265 |
| Audio Input | Line-in interface |
| Noise Reduction | Advanced 2D and 3D noise reduction |
| Power Supply | DC 12V or Power over Ethernet (PoE) |
| Dimensions (LxWxH) | 0.2 x 0.2 x 0.2 inches |
| Weight | 3.64 pounds |
| Hardware Platform | PC; Mac |
| Color | Black/gray |
Warranty Information
ClearOne products are designed and manufactured to the highest quality standards. For detailed warranty terms and conditions, please refer to the warranty card included with your product or visit the official ClearOne website. Keep your proof of purchase for warranty claims.
Customer Support
For technical assistance, product inquiries, or service requests, please contact ClearOne customer support:
- Website: www.clearone.com
- Email: Refer to the ClearOne website for support email addresses.
- Phone: Refer to the ClearOne website for regional support phone numbers.
When contacting support, please have your product model number (910-2100-003) and serial number ready.
Important Safety Information
Please read and follow all safety instructions to prevent injury or damage to the product:
- Do not expose the camera to water or moisture.
- Do not attempt to disassemble or modify the camera.
- Use only the provided power adapter or a compatible PoE source.
- Keep the camera away from heat sources and direct sunlight.
- Ensure proper ventilation around the camera.
