Introduction
Thank you for choosing the Brookstone Cordless Shiatsu Neck & Back Massager with Heat. This manual provides essential information for the safe and effective use of your massager. Please read it thoroughly before operation and retain it for future reference.
The massager is designed to provide deep-kneading Shiatsu massage, targeting aching muscles, relieving tightness, and promoting muscle recovery in your neck and back. It also features rolling massage nodes that travel the full length of your back, including onto your shoulders, stimulating muscles on both sides of the spine. For added comfort, a vibration seat massage with three levels of intensity can be used independently or combined with other massage functions.
Important Safety Information
WARNING: To reduce the risk of electric shock, burns, fire, or injury, read all instructions before using this appliance.
- Always unplug the appliance from the electrical outlet immediately after using and before cleaning.
- Do not use while bathing or in a shower.
- Do not place or store appliance where it can fall or be pulled into a tub or sink.
- Do not place in or drop into water or other liquid.
- Never use pins or other metallic fasteners with this appliance.
- Close supervision is necessary when this appliance is used by, on, or near children, invalids, or disabled persons.
- Use this appliance only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
- Never operate this appliance if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water.
- Keep the cord away from heated surfaces.
- Never use while sleeping or drowsy.
- Never drop or insert any object into any opening.
- Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
- Do not use on sensitive skin areas or in the presence of poor circulation.
- Do not use on infants, invalids, or sleeping or unconscious persons.
- Do not crush. Avoid sharp folds.
- Do not use this massager for more than 15 minutes at a time.
Setup
Your Brookstone Cordless Shiatsu Neck & Back Massager is designed for immediate use after charging. Follow these steps to prepare your massager:
- Unpacking: Carefully remove the massager and all accessories from the packaging. Ensure all components are present: the massager unit, AC adapter, and car adapter.
- Charging: Before first use, fully charge the massager. Connect the AC adapter to the charging port on the massager and plug it into a standard electrical outlet. The charging indicator light will illuminate. A full charge typically takes approximately 3 hours. The light will change color or turn off when fully charged.
- Cordless Operation: Once fully charged, the massager can be used cordlessly for convenience.
- Car Use (Optional): For use in a vehicle, connect the car adapter to the massager's charging port and plug the other end into your car's cigarette lighter socket.
Image: The Brookstone Cordless Shiatsu Neck & Back Massager, showcasing its ergonomic design and control panel.
Operating Instructions
Familiarize yourself with the control panel and functions to customize your massage experience.
Control Panel Overview:
- Power Button: Press and hold to turn the massager ON/OFF. A blue light indicates the unit is active.
- Mode Button: Press to cycle through different massage modes (massaging, Guasha, acupuncture, kneading, tapping).
- Heat Button: Press to activate or deactivate the heat function. The massage nodes will glow red when heat is active.
- Intensity/Speed Button: Adjusts the intensity or speed of the massage.
Using the Massager:
- Positioning: Place the massager on the desired area of your neck, shoulders, or back. The flexible design allows it to conform to various body contours.
- Power On: Press and hold the Power Button until the blue indicator light illuminates.
- Select Mode: Press the Mode Button to choose your preferred massage style.
- Adjust Intensity/Speed: Use the Intensity/Speed Button to increase or decrease the massage strength.
- Activate Heat (Optional): Press the Heat Button to enjoy soothing warmth. The massage nodes will glow red. Press again to turn off the heat.
- Vibration Seat Massage: If your model includes a vibration seat, activate it independently or in conjunction with other functions. Refer to the specific controls for this feature.
- Automatic Shut-off: The massager is equipped with an automatic shut-off feature after approximately 15 minutes to prevent overuse.
- Power Off: Press and hold the Power Button to turn off the massager when finished.
Video: Official product demonstration of the Brookstone Cordless Shiatsu Neck & Back Massager with Heat, showing its features and how to use it on different body parts.
Maintenance
Proper care and maintenance will ensure the longevity of your massager.
- Cleaning: Always unplug the massager before cleaning. Wipe the unit with a soft, slightly damp cloth. Do not use abrasive cleaners, brushes, gasoline, kerosene, glass furniture polish, or paint thinner.
- Storage: Store the massager in a cool, dry place. Avoid contact with sharp edges or pointed objects that might cut or puncture the fabric surface.
- Battery Care: To maintain battery life, avoid fully discharging the battery frequently. Recharge the unit regularly, even if not in frequent use.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Massager does not turn on. | Battery is depleted or unit is not plugged in. | Ensure the unit is fully charged or properly connected to a power source. Press and hold the power button for a few seconds. |
| Heat function is not working. | Heat function is not activated or is malfunctioning. | Press the Heat Button to activate. If the red lights do not appear, contact customer support. |
| Massage intensity is too weak/strong. | Incorrect intensity setting. | Adjust the intensity using the Intensity/Speed Button. Apply more or less pressure against the massager. |
| Massager stops unexpectedly. | Automatic shut-off activated or low battery. | The unit has an automatic 15-minute shut-off. Recharge the battery if it's low. |
Specifications
- Model Number: 935973
- Brand: Brookstone
- Product Dimensions: 16 x 5 x 6 inches
- Item Weight: 4.05 Pounds
- Power Source: Battery Powered (Rechargeable)
- Battery Type: 1 Lithium Ion battery (included)
- Massage Form: Wrap Around Neck Massager
- Product Benefits: Muscle Therapy, Spine Alignment, Pain Relief
- Water Resistance Level: Not Water Resistant
- Color: Black
Warranty & Support
This Brookstone product is covered by a 365-day limited manufacturer's warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use.
For warranty claims, technical support, or any questions regarding your massager, please contact Brookstone customer service. Keep your proof of purchase for warranty validation.
Contact Information:
- Manufacturer: Brookstone Stores, Inc.
- Website: Visit the Brookstone Store on Amazon
- Please refer to the official Brookstone website or your product packaging for the most up-to-date contact details.
