Cisco Catalyst 3560-CX 12 Port PoE 10G Uplinks IP Switch User Manual

1. Product Overview

The Cisco Catalyst 3560-CX Series Compact Switches are designed to optimize network deployments by providing high-speed data connectivity, Wi-Fi backhaul, and Power over Ethernet (PoE) capabilities. These managed Gigabit Ethernet (GbE) switches are suitable for environments where space is limited, enabling IP connectivity for various devices such as IP phones, wireless access points, surveillance cameras, PCs, and video endpoints through a single copper or fiber cable from the wiring closet.

2. Package Contents

Verify that your package contains the following items:

• Cisco Catalyst 3560-CX 12 Port PoE 10G Uplinks IP Switch (Model: WS-C3560CX-12PD-S)
• Accessories (e.g., power cord, mounting kit)

If any items are missing or damaged, contact your vendor or Cisco support.

3. Physical Description

The Cisco Catalyst 3560-CX switch features a compact design with various ports and LED indicators on its front panel for easy monitoring and connectivity.

Figure 1: Front Panel of Cisco Catalyst 3560-CX Switch

3.1 Front Panel Components

• Cisco Logo: Brand identification.
• MODE Button: Used to cycle through different LED display modes (e.g., System, PoE, Speed).
• USB Port: For connecting USB devices.
• CONSOLE Port: RJ-45 console port for local management access.
• LED Indicators:
  • SYST (System): Indicates overall system status.
  • STAT (Status): Indicates port status.
  • SPEED: Indicates port speed.
  • PoE: Indicates Power over Ethernet status.
  • STACK: Indicates stack status (if applicable).
• 12 x Gigabit Ethernet Ports (1-12): RJ-45 ports supporting Power over Ethernet (PoE) for connecting network devices.
• 2 x 10 Gigabit SFP+ Uplink Ports (1-2): For high-speed fiber or copper connections to the network core or other switches.

4. Setup and Installation

Follow these steps to properly set up your Cisco Catalyst 3560-CX switch:

1. Unpack the Switch: Carefully remove the switch and all accessories from the packaging. Inspect for any physical damage.
2. Mounting:
   • Desktop Placement: Place the switch on a flat, stable surface, ensuring adequate ventilation around the unit.
   • Wall Mounting: Use the provided mounting kit (if applicable) to securely attach the switch to a wall. Ensure the mounting surface can support the switch's weight.
3. Connect Power: Connect the power cord to the switch's power input and then to a grounded electrical outlet.
4. Initial Network Connection:
   • Connect an Ethernet cable from your network's router or another switch to one of the Gigabit Ethernet ports (1-12) on the Catalyst 3560-CX.
   • For high-speed uplinks, insert appropriate SFP+ transceivers into the SFP+ ports (1-2) and connect fiber or copper cables to your core network.
5. Connect Devices: Connect your network devices (e.g., IP phones, wireless access points, PCs) to the remaining Gigabit Ethernet ports. For PoE-enabled devices, ensure they are connected to ports configured for PoE.
6. Power On: Once all connections are secure, power on the switch. Observe the LED indicators for system status.
7. Initial Configuration (Optional): For advanced configuration, connect a console cable from your computer to the switch's CONSOLE port and use a terminal emulation program (e.g., PuTTY) to access the command-line interface (CLI). Refer to Cisco's official documentation for detailed configuration guides.

5. Operation

Once the switch is powered on and connected, it will begin forwarding network traffic. The LED indicators provide visual feedback on the switch's operational status.

5.1 Understanding LED Indicators

Press the MODE button to cycle through the different port LED display modes (STAT, SPEED, PoE).

5.2 Connecting Network Devices

Connect Ethernet cables from your network devices (computers, printers, IP cameras, access points) to the numbered Gigabit Ethernet ports (1-12). For devices requiring Power over Ethernet, ensure they are connected to PoE-enabled ports. The SFP+ ports are for high-bandwidth uplink connections to other network infrastructure.

6. Maintenance

Regular maintenance ensures optimal performance and longevity of your switch.

• Cleaning: Keep the switch clean and free from dust. Use a soft, dry cloth to wipe the exterior. Do not use liquid cleaners or aerosols.
• Ventilation: Ensure that the ventilation openings are not blocked to prevent overheating. Maintain adequate airflow around the unit.
• Firmware Updates: Periodically check the Cisco support website for firmware updates. Keeping the firmware current can improve performance, add features, and address security vulnerabilities. Refer to Cisco's official documentation for firmware update procedures.
• Cable Management: Ensure all network cables are neatly organized and securely connected to prevent accidental disconnections or damage.

7. Troubleshooting

This section provides solutions to common issues you might encounter.

• No Power:
  • Verify the power cord is securely connected to both the switch and a working electrical outlet.
  • Check the power source (outlet, power strip) for functionality.
• No Link on a Port:
  • Ensure the Ethernet cable is properly connected at both ends.
  • Try a different Ethernet cable.
  • Connect the device to a different port on the switch.
  • Verify the connected device is powered on and functioning correctly.
• PoE Device Not Receiving Power:
  • Ensure the device is PoE-compatible.
  • Check the PoE LED indicator for the port; an amber light may indicate a fault.
  • Verify the switch's PoE budget is not exceeded.
  • Try connecting the device to a different PoE port.
• Slow Network Performance:
  • Check for excessive network traffic or bottlenecks.
  • Ensure all cables are of appropriate quality and length.
  • Verify duplex and speed settings on connected devices and the switch.

If issues persist, consult the comprehensive Cisco documentation or contact Cisco Technical Support.

8. Specifications

9. Warranty and Support

Cisco products typically come with a limited hardware warranty. For specific warranty details, including duration and coverage, please refer to the documentation included with your product or visit the official Cisco website.

For technical assistance, product documentation, software downloads, and other support resources, please visit the Cisco Support Community or contact Cisco Technical Assistance Center (TAC).

Cisco Support Website: www.cisco.com/go/support