PetSafe Stubborn Dog In-Ground Fence System (Model ZIG00-14658) Instruction Manual

1. Introduction

The PetSafe Stubborn Dog In-Ground Fence System is designed to provide a reliable containment solution for hard-to-train pets. This system utilizes a buried wire to create a boundary, delivering a static correction to your pet if they attempt to cross it. It includes a waterproof collar with adjustable correction levels, including a tone-plus-vibration mode for hearing-impaired dogs. This manual provides detailed instructions for installation, operation, and maintenance to ensure the safety and effectiveness of your pet containment system.

Key Features:

• High-Intensity Static Correction: Features 5 adjustable levels of static correction.
• Tone & Vibration Modes: Includes a tone-plus-vibration mode for training and for hearing-impaired dogs.
• Waterproof Collar: Durable and submersible up to 3 feet, suitable for dogs with neck sizes from 6 to 28 inches.
• Expandable Design: The system can be expanded with additional boundary wire and collars (sold separately) to cover larger areas and multiple pets.
• Customizable System: Allows selection of wire gauge to match yard size and durability requirements.

2. Components Overview

The PetSafe Stubborn Dog In-Ground Fence System includes the following components:

• Transmitter with power adaptor
• Stubborn Dog receiver with adjustable collar strap
• 9-Volt battery for receiver collar
• 100 ft of pre-twisted boundary wire
• 50 training flags
• 4 interchangeable FlexContact points
• Interchangeable contact points for short and long-haired pets
• Surge protector
• Test light tool
• Waterproof splice capsules and wire connectors
• Manual

3. Setup

3.1 Planning Your Layout

Before installing, plan the desired boundary for your pet. Consider areas where your pet should be contained and areas that are off-limits. The system allows for custom shapes with buried wire. Ensure the transmitter is placed in a dry location with access to a power outlet.

3.2 Installing the Boundary Wire

The boundary wire defines the containment area. It can be buried underground or attached to existing fences. For optimal performance and durability, consider the appropriate wire gauge for your specific needs:

1. Dig a shallow trench (1-3 inches deep) along your planned boundary.
2. Lay the boundary wire in the trench. Ensure the wire forms a continuous loop back to the transmitter.
3. Twist the wires together when running them from the transmitter to the boundary loop to neutralize the signal in that section, allowing your pet to pass freely.
4. Use waterproof splice capsules and wire connectors for any necessary wire connections.
5. Bury the wire and secure it.

3.3 Transmitter Installation

Connect the ends of the boundary wire to the designated terminals on the transmitter. Plug the power adaptor into the transmitter and then into a standard electrical outlet. The surge protector should be used to protect the system from power fluctuations.

3.4 Collar Preparation

Install the included 9-Volt battery into the receiver collar. Select the appropriate contact points (short or long) based on your pet's coat length and attach them securely to the collar. Adjust the collar strap to ensure a snug but comfortable fit around your dog's neck. The collar should be tight enough for the contact points to touch the skin, but not so tight as to cause discomfort.

3.5 Initial Training Flags Placement

Place the training flags around the perimeter of your boundary wire. These flags serve as visual cues for your pet during the initial training phase, indicating the warning zone.

4. Operating the System

4.1 How the System Works

When your pet approaches the boundary wire, the receiver collar will first emit a warning tone. If your pet continues to move closer to the boundary, they will receive a static correction. This teaches your pet to associate the warning tone and flags with the boundary, encouraging them to stay within the safe zone.

4.2 Collar Correction Levels

The Stubborn Dog receiver collar offers multiple correction options:

• Tone plus Vibration: A distinct tone followed by a vibration, suitable for initial training or hearing-impaired dogs.
• Static Correction: 5 levels of static correction, adjustable to suit your dog's temperament and training needs. Start with the lowest level and increase only if necessary.

4.3 Pet Training

Consistent training is crucial for the success of the in-ground fence system. Begin training sessions by walking your dog on a leash near the boundary flags. When the warning tone sounds, gently guide your dog away from the boundary. Praise and reward your dog for staying within the safe zone. Gradually increase off-leash time as your dog learns the boundaries.

5. Maintenance

5.1 Collar Battery Replacement

The receiver collar uses one 9-Volt battery. The battery typically lasts 1-3 months, depending on usage. Replace the battery when the indicator light on the collar flashes or if you notice inconsistent operation. Always use a fresh, high-quality 9-Volt battery.

5.2 Wire Inspection

Periodically inspect the boundary wire for any damage, especially if it is not buried deeply or if there are areas prone to digging. A broken wire will interrupt the signal and render the system ineffective. Use the test light tool to verify the system is functioning correctly.

6. Troubleshooting

If your PetSafe Stubborn Dog In-Ground Fence System is not functioning as expected, consider the following common issues and solutions:

• No Correction/Warning Tone:
  • Check the collar battery. Replace if necessary.
  • Ensure the transmitter is powered on and connected correctly.
  • Inspect the boundary wire for breaks or loose connections.
  • Verify contact points are making proper skin contact.
• Inconsistent Correction:
  • Check for intermittent wire breaks or poor splices.
  • Ensure the collar is securely fitted and not moving excessively.
  • Environmental factors (e.g., large metal objects) can sometimes interfere with the signal.
• Pet Not Responding to Correction:
  • Increase the static correction level on the collar.
  • Re-evaluate training methods and consistency.
  • Ensure contact points are appropriate for your dog's coat length.

Important Note: This system is not recommended for use with aggressive dogs. If your dog exhibits aggressive behavior, consult with a professional dog trainer or veterinarian before using any containment or correction system.

7. Specifications

8. Warranty and Support

8.1 Warranty Information

The PetSafe Stubborn Dog In-Ground Fence System comes with a 1-year limited warranty. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims.

8.2 Customer Support

For technical assistance, troubleshooting, or warranty inquiries, please contact PetSafe customer support. PetSafe offers US-based customer care to assist with any questions or concerns regarding your product.

Visit the official PetSafe website for contact details and additional resources.