1. Introduction
This manual provides essential information for the safe and efficient operation of your Bromic Heating Smart-Heat Platinum 500 Radiant Infrared Patio Heater. This natural gas heater delivers 39,800 BTU/hour of direct heat, designed to warm outdoor living spaces effectively. Please read all instructions carefully before installation and use.
Figure 1: Front view of the Bromic Heating Smart-Heat Platinum 500 Radiant Infrared Patio Heater.
2. Important Safety Information
WARNING: Improper installation, adjustment, alteration, service, or maintenance can cause injury or property damage. Read the installation, operating, and maintenance instructions thoroughly before installing or servicing this equipment.
- Ensure proper ventilation when operating the heater.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
- Keep children and pets away from the heater during operation.
- Maintain clear distances from combustible materials as specified in the installation section.
- This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. (Proposition 65 Warning)
3. Product Features
- Sleek Contemporary Styling: Features brushed stainless steel and tinted ceramic glass for an aesthetic design.
- Radiant Infrared Burner: Heats up quickly, providing direct heat to warm individuals in the area.
- Wind Resistance: Designed to operate effectively in winds up to 12 miles per hour for consistent heating.
- Adjustable Mounting Bracket: The wall bracket houses the control system away from heat and allows the heater head to pivot 25-degrees to the left and right of center for directional heat.
- Versatile Application: Suitable for both residential and commercial installations.
- Automatic Reignition: Provides continuous heat and convenience.
- Durable Construction: Made of stainless steel with a brushed finish.
- Electronic Ignition System: Requires 120V for operation.
Figure 2: The sleek design of the Bromic Platinum 500 heater.
4. Installation
Installation of the Bromic Smart-Heat Platinum 500 heater should be performed by a qualified and licensed professional in accordance with local codes and regulations.
4.1 Mounting Options
The heater offers flexible mounting options:
- Wall Mounted: Utilize the provided mounting bracket. The bracket allows the heater to pivot 25 degrees left or right.
- Ceiling Suspended: Can be hung from the ceiling using an optional Ceiling Post Mount (not included).
The optimum mounting height is 8 feet from the floor to the bottom of the heater. If the distance above the heater is less than 42 inches, or if the heater will be exposed to elements, an accessory Heat Deflector must be used.
Figure 3: Side view illustrating the mounting bracket and design.
4.2 Gas and Electrical Connections
- Connect to a natural gas supply. All gas connections must comply with local codes.
- The electronic ignition system requires a 120V electrical supply. Ensure proper grounding.
Video 1: An overview of the Bromic Platinum Gas Radiant Heater installation and features. This video demonstrates the heater's design and mounting flexibility.
5. Operating Instructions
5.1 Starting the Heater
- Ensure the gas supply valve is open.
- Activate the electronic ignition system (requires 120V). The heater features automatic reignition.
- Allow a few minutes for the radiant elements to reach full operating temperature.
5.2 Adjusting Heat Direction
The mounting bracket allows the heater head to pivot 25 degrees to the left or right. Carefully adjust the heater's angle to direct heat to your desired area. Ensure the heater is cool before making physical adjustments.
5.3 Shutting Down the Heater
- Deactivate the electronic ignition system.
- Close the main gas supply valve if the heater will not be used for an extended period.
6. Maintenance
Regular maintenance ensures optimal performance and longevity of your heater. Always ensure the heater is completely cool and the gas supply is turned off before performing any maintenance.
- Cleaning: Periodically clean the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Ceramic Glass: The tinted ceramic glass should be inspected for cracks or damage. Clean gently if necessary.
- Burner Inspection: Annually, have a qualified technician inspect the burner and gas connections for any blockages or wear.
- Heat Deflector: If an optional heat deflector is installed, ensure it is free from debris.
7. Troubleshooting
If you encounter issues with your heater, refer to the following common troubleshooting steps. For complex problems, contact a qualified service technician.
7.1 Heater Not Igniting
- Check if the natural gas supply valve is fully open.
- Verify that the 120V electrical supply for the electronic ignition is active.
- Ensure there are no obstructions around the burner.
7.2 Insufficient Heat Output
- Confirm the heater is positioned correctly to direct heat to the desired area.
- Check for strong winds exceeding 12 mph, which can reduce heating effectiveness.
- Ensure the area is within the recommended heating coverage of 200 square feet.
8. Specifications
| Brand | Bromic Heating |
| Model Number | BR-PLA500-NG |
| Fuel Type | Natural Gas |
| BTU Output | 39,800 BTU/hour |
| Heating Coverage | Up to 200 square feet |
| Product Dimensions | 15.6"D x 29.75"W x 15"H |
| Item Weight | 40 pounds |
| Voltage | 120 Volts (for electronic ignition) |
| Mounting Type | Wall or Ceiling (with optional accessories) |
| Special Feature | Energy Efficient, Wind Resistance |
Figure 4: Dimensional drawing of the heater.
9. Warranty & Support
For warranty information and customer support, please refer to the documentation included with your product or visit the official Bromic Heating website. Keep your purchase receipt for warranty claims.
