1. Introduction
This manual provides essential instructions for the safe and effective use of the Follett PB502871 Ice Paddle. This genuine OEM replacement part is designed for specific Follett ice machines and dispensers. Please read this manual thoroughly before installation and operation to ensure proper function and safety.
2. Safety Information
Adherence to safety guidelines is crucial when handling and installing replacement parts. Failure to follow these instructions may result in injury or damage to equipment.
- Power Disconnection: Always disconnect power to the ice machine or dispenser before attempting any installation, maintenance, or repair.
- Personal Protective Equipment (PPE): Wear appropriate PPE, such as gloves and eye protection, to prevent injury.
- Careful Handling: Handle the paddle carefully to avoid injury from sharp edges or accidental drops.
- Qualified Personnel: If you are unsure about any procedure, consult a qualified service technician. Do not attempt repairs beyond your skill level.
3. Product Overview
The Follett PB502871 is a 46.5-inch ice paddle, an original equipment manufacturer (OEM) replacement part. It is specifically designed to ensure proper ice movement and dispensing within compatible Follett ice machines and dispensers. Using genuine OEM parts helps maintain the equipment's performance, reliability, and warranty.

4. Setup and Installation
Installation of the Follett PB502871 Ice Paddle should only be performed by qualified personnel or a trained technician. Refer to your specific ice machine's service manual for detailed instructions on accessing internal components.
- Power Disconnection: Ensure the ice machine or dispenser is completely disconnected from its power source. Verify that no power is reaching the unit.
- Access Panel Removal: Carefully remove any access panels or covers required to reach the existing ice paddle assembly. Store fasteners securely.
- Old Paddle Removal: Detach and remove the old ice paddle. Observe its orientation and how it was secured to ensure correct installation of the new part.
- New Paddle Installation: Position the new Follett PB502871 Ice Paddle in the exact same orientation as the old one. Secure it using the appropriate fasteners or mounting points. Ensure it is firmly seated and moves freely without obstruction.
- Reassembly: Replace all access panels and covers, ensuring they are properly secured.
- Power Reconnection: Reconnect the ice machine or dispenser to its power source.
- Functionality Test: Perform a test cycle to ensure the new paddle operates correctly and ice is dispensed as expected. Listen for any unusual noises.
5. Operating Instructions
Once installed, the Follett PB502871 Ice Paddle operates automatically as an integral part of the ice machine's normal cycle. No direct user interaction with the paddle itself is required during operation. Ensure the ice machine is functioning according to its manufacturer's guidelines for optimal performance.
6. Maintenance
Regular inspection and cleaning of the ice paddle and surrounding components are recommended to ensure optimal performance, hygiene, and longevity of your ice machine.
- Visual Inspection: Periodically inspect the paddle for signs of wear, cracks, chips, or other damage. Replace the paddle immediately if any damage is observed to prevent further machine issues.
- Cleaning: The paddle should be cleaned as part of the overall ice machine cleaning and sanitization process. Follow your ice machine's specific cleaning and sanitization procedures to prevent bacterial growth and maintain ice quality. Use only approved cleaning agents and follow dilution instructions carefully.
7. Troubleshooting
If issues arise after replacing the ice paddle, consider the following common troubleshooting steps:
- Incorrect Installation: Verify that the paddle is installed correctly and securely, matching the orientation of the original part. An improperly seated paddle can cause operational issues.
- Obstruction: Check for any foreign objects, excessive ice buildup, or debris that might be obstructing the paddle's movement. Clear any obstructions carefully after disconnecting power.
- Machine Malfunction: If the paddle appears to be installed correctly and is undamaged, the issue might stem from other components of the ice machine. Consult your ice machine's service manual or contact a qualified technician for further diagnosis.
8. Specifications
| Attribute | Detail |
|---|---|
| Part Number | PB502871 |
| Item Weight | 0.48 ounces |
| Product Dimensions | 47 x 5 x 1 inches |
| Included Components | Replacement Part |
| Manufacturer | Follett |
9. Warranty Information
This Follett PB502871 Ice Paddle is a genuine OEM replacement part. For specific warranty details pertaining to this component or your overall Follett ice machine, please refer to the warranty information provided with your original Follett equipment or contact Follett customer support directly. Using genuine OEM parts helps maintain the validity of your equipment's warranty.
10. Support Information
For technical assistance, service inquiries, or to inquire about other genuine Follett replacement parts, please contact Follett customer support. When seeking support, always provide your ice machine's model and serial number to facilitate efficient service.
Follett Official Website: www.follettice.com