1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Orca Single Lever Bath Mixer Oakland SM1003. Please read this manual thoroughly before installation and use to ensure proper function and longevity of the product. This bath mixer is designed for efficient hot and cold water mixing and features a durable brass construction with a chrome-mirror finish.
2. Included Components
The Orca Single Lever Bath Mixer Oakland SM1003 package includes the following:
- Orca Single Lever Bath Mixer Unit
- Fitting Accessories (e.g., wall flanges, washers, nuts)
Please ensure all components are present and undamaged before proceeding with installation.
3. Safety Information
Always observe the following safety precautions:
- Ensure the main water supply is turned off before beginning any installation or maintenance work.
- If you are unsure about any part of the installation process, it is recommended to consult a qualified plumber.
- Wear appropriate personal protective equipment, such as gloves and eye protection, during installation.
- Do not use excessive force when tightening connections to avoid damaging the product or plumbing.
4. Installation Guide
Follow these steps for proper installation of your bath mixer:
- Prepare the Installation Area: Ensure the wall surface is clean and flat. Identify the hot and cold water supply lines.
- Attach Wall Flanges: Screw the provided wall flanges onto the hot and cold water supply pipes extending from the wall. Ensure they are securely tightened and properly aligned.
- Connect the Mixer: Carefully align the mixer unit with the wall flanges. Connect the hot water inlet of the mixer to the hot water supply and the cold water inlet to the cold water supply. Use the provided washers and nuts to secure the connections. Tighten firmly but do not overtighten.
- Check for Leaks: Once the mixer is securely installed, slowly turn on the main water supply. Inspect all connections for any signs of leakage. If leaks are detected, turn off the water supply and re-tighten the connections.
- Final Check: Ensure the mixer is firmly mounted to the wall and does not wobble.

Image: Front view of the Orca Single Lever Bath Mixer Oakland SM1003, showing the lever and diverter knob.
5. Operating Instructions
The Orca Single Lever Bath Mixer is designed for ease of use:
- Water Flow and Temperature Control: The single lever controls both water flow and temperature.
- To Turn On/Off: Lift the lever upwards to turn on the water flow. Push the lever downwards to turn off the water flow.
- To Adjust Temperature: Move the lever to the left for hot water and to the right for cold water. Adjust the position between left and right to achieve the desired water temperature.
- Hand Shower Diversion (Tiptone): The mixer features a tiptone diverter for hand shower functionality. Pull the small knob located below the main lever upwards to divert water flow to a connected hand shower. Push it down to return water flow to the main spout.
6. Maintenance
Proper maintenance will ensure the longevity and appearance of your bath mixer:
- Cleaning: Clean the mixer regularly with a soft cloth and mild soap or a non-abrasive cleaner specifically designed for chrome finishes.
- Avoid Harsh Chemicals: Do not use abrasive cleaners, scouring pads, or chemical solvents as these can damage the chrome finish.
- Check for Leaks: Periodically inspect all connections for any signs of leaks. Address any leaks promptly to prevent water damage.
- Aerator Cleaning: If water flow becomes restricted, the aerator at the spout may be clogged. Unscrew the aerator, clean any debris, and reattach it.
7. Troubleshooting
Refer to the following table for common issues and their solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Low Water Flow | Clogged aerator; partially closed stopcock; low water pressure. | Clean the aerator; ensure stopcocks are fully open; check household water pressure. |
| Water Leaks from Connections | Loose connections; worn washers. | Tighten connections; replace washers if damaged. |
| Temperature Control Issues | Improper hot/cold water supply; cartridge issue. | Verify hot and cold water supply is connected correctly; if issue persists, contact support. |
8. Specifications
| Model Number | SM1003 |
| Brand | ORCA |
| Material | Brass |
| Color/Finish | Chrome-Mirror Finish |
| Item Weight | 900 g |
9. Warranty Information
The Orca Single Lever Bath Mixer Oakland SM1003 comes with a 1 Year Standard Warranty from the date of purchase. This warranty covers manufacturing defects under normal use and service. It does not cover damage resulting from improper installation, misuse, abuse, accident, or unauthorized repairs. Please retain your purchase receipt as proof of purchase for warranty claims.
10. Customer Support
For any questions, technical assistance, or warranty claims regarding your Orca Single Lever Bath Mixer Oakland SM1003, please contact ORCA customer service. Refer to your product packaging or the ORCA official website for the most current contact information.





