1. Introduction
The EPOS I SENNHEISER GAME ZERO is a high-performance gaming headset designed for demanding audio environments. It features a closed acoustic design for noise isolation, proprietary transducer technology for extreme audio clarity, and a noise-cancelling microphone for clear communication. The headset is built for comfort during extended use and offers a unique foldable design for portability.

Image 1.1: Front view of the EPOS I SENNHEISER GAME ZERO Gaming Headset with microphone extended.
2. Package Contents
Verify that all the following items are included in your package:
- EPOS I SENNHEISER GAME ZERO Gaming Headset
- PC Cable (with separate 3.5mm jacks for audio and microphone)
- Console/Mobile Cable (with combined 3.5mm jack for audio and microphone)
- Hard Carry Case

Image 2.1: Retail packaging of the EPOS I SENNHEISER GAME ZERO Gaming Headset.
3. Setup
The GAME ZERO headset offers versatile connectivity for various platforms.
3.1 Connecting to PC/Mac
- Use the PC Cable (with two 3.5mm jacks).
- Plug the green jack into your computer's audio output port (headphone icon).
- Plug the pink jack into your computer's microphone input port (microphone icon).
- Ensure your computer's audio settings are configured to use the connected headset for both playback and recording.
3.2 Connecting to Consoles/Mobile Devices
- Use the Console/Mobile Cable (with a single combined 3.5mm jack).
- Plug the single 3.5mm jack into your console controller, mobile phone, or tablet's audio jack.
- Adjust device settings as necessary to ensure the headset is recognized for both audio and microphone functions.
Video 3.1: This video highlights the key features of the Game Zero headset, including its closed acoustic design, extreme audio clarity, lightweight ear cup design, unique folding mechanism, and intuitive volume control.
4. Operating Instructions
4.1 Microphone Usage (Flip-to-Mute)
The integrated microphone features a convenient flip-to-mute function. To mute your microphone, simply raise the boom arm upwards. To unmute and activate the microphone, lower the boom arm back into position.
4.2 Volume Control
An intuitive volume wheel is located on the right ear cup. Rotate the wheel to adjust the audio volume to your desired level during gameplay or media consumption.
4.3 Folding Design for Portability
The headset features a unique foldable design, allowing the ear cups to fold inwards towards the headband. This compact form factor makes the headset easy to store and transport in its included hard carry case.

Image 4.1: The headset shown in its folded configuration, highlighting its portability.
5. Maintenance
To ensure the longevity and optimal performance of your GAME ZERO headset, follow these maintenance guidelines:
- Cleaning: Use a soft, dry cloth to wipe down the headset. For the leather ear pads, a slightly damp cloth can be used, followed by immediate drying. Avoid harsh chemicals or abrasive materials.
- Storage: When not in use, store the headset in its hard carry case to protect it from dust, scratches, and impacts.
- Cable Care: Avoid sharp bends or excessive pulling on the cables to prevent damage.
- Temperature: Do not expose the headset to extreme temperatures or high humidity.
6. Troubleshooting
If you encounter issues with your headset, try the following steps:
- No Audio/Microphone: Ensure all cables are securely connected to both the headset and your device. Check your device's audio input/output settings to confirm the headset is selected.
- Poor Audio Quality: Verify that the volume is not set too high, causing distortion. Test the headset with another device to rule out device-specific issues.
- Microphone Not Working: Confirm the microphone boom arm is fully lowered (unmuted). Check device privacy settings to ensure applications have permission to access the microphone.
- Comfort Issues: Adjust the headband and ear cups for a proper fit. The memory foam ear pads are designed to conform over time.
7. Specifications
| Feature | Detail |
|---|---|
| Model Name | GAME ZERO |
| Item Model Number | 506079 |
| Connectivity Technology | Wired |
| Headphones Jack | 3.5 mm Jack |
| Noise Control | Active Noise Cancellation |
| Earpiece Shape | Over Ear |
| Impedance | 50 Ohms |
| Material | Leather |
| Item Weight | 10.6 ounces |
| Product Dimensions | 9.1 x 9.09 x 9.29 inches |
| Compatible Devices | PC, Mac, consoles, mobiles and tablets |
8. Warranty & Support
The EPOS I SENNHEISER GAME ZERO Gaming Headset comes with a 2-year warranty, ensuring peace of mind regarding product quality and performance.
For technical support, warranty claims, or additional product information, please visit the official Sennheiser website or contact their customer service department. You can also visit the Sennheiser Store on Amazon.





