1. Product Overview
The Jebao WP3500 is a submersible water pump designed for various water features such as large fountains, waterfalls, and pond circulation. It is engineered for efficient and reliable operation in aquatic environments.
2. Safety Instructions
- Ensure the pump is fully submerged in water during operation to prevent overheating.
- Always disconnect power before performing any maintenance or installation.
- Do not operate the pump with a damaged power cord or plug.
- This pump is designed for fresh water use only.
- The power supply must be 110V/60Hz AC, as indicated on the pump label.
- Keep children and pets away from the pump and water feature during operation.
3. Setup and Installation
- Unpacking: Carefully remove the pump from its packaging and inspect for any damage.
- Placement: Position the pump on a stable, flat surface at the bottom of your pond or water feature. Ensure it is fully submerged.
- Hose Connection: Attach the appropriate diameter hose (1/2", 3/4", or 1") to the pump's outlet nozzle. Secure the connection with a hose clamp (not included) if necessary to prevent leaks.
- Electrical Connection: Plug the 12-foot power cord into a grounded 110V/60Hz AC outlet. Ensure the outlet is protected by a Ground Fault Circuit Interrupter (GFCI) for safety.
- Testing: Once connected, observe the water flow to ensure proper operation.
4. Operating Instructions
- The Jebao WP3500 operates continuously once plugged into a power source.
- The pump is designed to deliver a flow rate of up to 1188 Gallons Per Hour (GPH) and can achieve a maximum head height of 13.5 feet.
- Adjust the water flow by using a valve on the output hose (if installed) or by modifying the height of the water feature.
- Monitor the water level to ensure the pump remains fully submerged at all times.
5. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your pump.
- Cleaning Impeller: Periodically disconnect the power and remove the pump from the water. Disassemble the front cover and impeller housing to clean any debris (algae, leaves, sediment) that may have accumulated around the impeller.
- Filter Cleaning: If your pump has a pre-filter sponge or screen, clean it regularly to maintain proper water flow.
- Winterization: In freezing climates, remove the pump from the water before winter. Clean it thoroughly and store it in a frost-free location, submerged in a bucket of water to keep seals moist, or completely dry.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Pump does not start | No power; clogged impeller; damaged motor | Check power connection and GFCI. Clean impeller. If motor is damaged, contact support. |
| Low water flow | Clogged intake/impeller; kinked hose; insufficient water level | Clean intake and impeller. Straighten hose. Ensure pump is fully submerged. |
| Pump is noisy | Debris in impeller; pump not stable; air in pump | Clean impeller. Ensure pump is on a flat surface. Submerge pump completely and allow air to escape. |
7. Specifications
| Feature | Detail |
|---|---|
| Model | WP3500 |
| Voltage | 110V/60Hz AC |
| Flow Rate | 1188 GPH (Gallons Per Hour) |
| Power Consumption | 99W |
| Max Head Height | 13.5 ft |
| Cable Length | 12 ft |
| Pump Dimensions (L x W x H) | 5" x 3.75" x 5" |
| Tube Connectors | 1/2", 3/4", 1" diameter |
| Item Weight | 5 pounds |
| Style | Submersible Water Pump |
| Manufacturer | Jebao |
8. Warranty Information
The Jebao WP3500 Water Pump is backed by a 1-year manufacturer's warranty. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims.
For specific warranty terms and conditions, or to initiate a warranty claim, please refer to the official Jebao website or contact their customer support directly.
9. Customer Support
If you encounter any issues not covered in this manual or require further assistance, please contact Jebao customer support. Have your product model number (WP3500) and purchase details ready when contacting support.
For the most up-to-date contact information, please visit the official Jebao website.






