1. Introduction
The Aiphone VC-K Handset Audio Tenant Station is designed for use within Aiphone VC Series multi-tenant intercom systems. This unit provides private audio communication between a tenant and a visitor at the building entrance. Its durable ABS plastic construction ensures longevity and reliable performance in various residential or commercial settings.
This manual provides essential information for the proper installation, operation, and maintenance of your VC-K tenant station. Please read it thoroughly before installation and retain it for future reference.
2. Safety Precautions
Observe the following safety precautions to prevent injury to yourself or others and to avoid damage to the equipment.
- Electrical Safety: Installation should be performed by qualified personnel in accordance with all local electrical codes and regulations. Disconnect power before performing any wiring or maintenance.
- Environmental Conditions: Do not expose the unit to extreme temperatures, high humidity, or direct water spray. Ensure the installation location is dry and protected.
- Handling: Handle the unit with care. Avoid dropping or subjecting it to strong impacts.
- Modifications: Do not attempt to modify or disassemble the unit. Unauthorized modifications can lead to malfunction, electric shock, or fire, and will void the warranty.
3. Package Contents
Verify that all items are present in the package:
- Aiphone VC-K Handset Audio Tenant Station
- Mounting hardware (screws, anchors)
- Instruction manual (this document)
4. Setup and Installation
The VC-K tenant station is designed for flush mounting and fits a standard 2-gang electrical box. Proper installation is crucial for optimal performance.
4.1. Choosing an Installation Location
Select a convenient indoor location, typically near the main entrance of the tenant's unit, where the handset can be easily accessed. Ensure the location allows for proper wiring to the main intercom system.
4.2. Mounting the Unit
- Ensure power to the intercom system is disconnected at the circuit breaker.
- Prepare a standard 2-gang electrical box in the chosen wall location.
- Connect the necessary wiring from the intercom system to the VC-K unit's terminals. Refer to the wiring diagram provided with your VC Series master station for specific connections.
- Carefully place the VC-K unit into the 2-gang box, ensuring wires are not pinched.
- Secure the unit to the electrical box using the provided mounting screws. Do not overtighten.
- Once mounted, restore power to the intercom system.
Figure 1: Aiphone VC-K Handset Audio Tenant Station. This image shows the white, wall-mounted handset with its coiled cord hanging down, ready for use. The unit is designed for flush installation.
5. Operation
The Aiphone VC-K Handset Audio Tenant Station provides straightforward communication with visitors at your building's entrance.
5.1. Receiving a Call
When a visitor presses the call button at the entrance station, your VC-K handset will ring. To answer the call:
- Lift the handset from its cradle.
- Speak into the mouthpiece and listen through the earpiece to communicate with the visitor.
- To end the conversation, simply place the handset back into its cradle.
The handset design ensures privacy during conversations, preventing others in the room from overhearing the visitor's audio.
6. Maintenance
The VC-K tenant station requires minimal maintenance to ensure continued reliable operation.
- Cleaning: Wipe the exterior of the unit with a soft, dry cloth. For stubborn dirt, a slightly damp cloth with mild soap can be used, followed by a dry cloth. Do not use abrasive cleaners, solvents, or strong chemicals, as these can damage the ABS plastic finish.
- Inspection: Periodically check the coiled cord for any signs of wear or damage. If the cord is damaged, contact a qualified technician for replacement.
- Environmental Care: Ensure the unit remains in a dry, indoor environment. Protect it from direct sunlight and excessive heat.
7. Troubleshooting
If you experience issues with your VC-K Handset Audio Tenant Station, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No audio from handset (earpiece) | Loose wiring connection; faulty handset; issue with master station or wiring. | Check wiring connections at the back of the unit. Ensure the handset is properly seated. If the problem persists, consult your installer or Aiphone support. |
| No audio to visitor (mouthpiece) | Loose wiring connection; faulty handset; issue with master station or wiring. | Check wiring connections. Ensure the handset is properly seated. If the problem persists, consult your installer or Aiphone support. |
| Handset does not ring | No power to the system; faulty wiring; issue with entrance station or master station. | Verify power to the entire intercom system. Check wiring. Test the entrance station. If the problem persists, consult your installer or Aiphone support. |
| Intermittent communication | Loose wiring; interference; damaged cord. | Inspect all wiring connections. Check the handset cord for damage. Ensure no strong electrical interference sources are nearby. |
If these troubleshooting steps do not resolve the issue, contact your system installer or Aiphone technical support for further assistance.
8. Specifications
- Model: VC-K
- Product Dimensions: 9.8 x 3.6 x 2.3 inches (24.9 x 9.1 x 5.8 cm)
- Item Weight: 1.05 pounds (0.48 kg)
- Material: ABS plastic construction
- Color: White
- Telephone Type: Corded
- Power Source: Corded Electric (powered by intercom system)
- Dialer Type: Single Keypad (refers to system functionality, not on handset)
- Answering System Type: Digital (refers to system functionality)
- Compatible Devices: VC-M Master Station, Additional Tenant Handsets (VC Series)
- Mounting: Flush mount, fits 2-gang box
9. Support and Warranty
For technical assistance, installation inquiries, or warranty information, please contact your authorized Aiphone dealer or the Aiphone Corporation directly. Refer to the official Aiphone website for the most current contact details and support resources.
Aiphone Corporation: www.aiphone.com
Please have your product model number (VC-K) and any relevant system information ready when contacting support.