1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of the Aiphone IS-IPMV IP Video Master Station. The IS-IPMV is an IP addressable video master station designed for use with IS series IP Video Intercom systems, offering advanced communication and security features.
Please read this manual thoroughly before attempting to install or operate the unit to ensure correct usage and optimal performance.
2. Product Features
The Aiphone IS-IPMV IP Video Master Station is equipped with a range of features to enhance communication and security:
- 3.5-inch Color LCD Monitor: Provides clear video display of visitors.
- Communication Modes: Offers both handset (duplex) for privacy and hands-free (VOX/PTT) communication.
- Door Release Button: Allows remote unlocking of connected doors.
- Flexible Mounting: Can be wall-mounted or desk-mounted (desk stand included).
- Programmable Speed Dial Buttons: Six buttons for quick access to frequently called stations or paging zones.
- PTZ and Brightness Controls: Adjust camera angle (Pan/Tilt/Zoom) and video brightness for connected door stations.
- IP Addressable: Connects directly to a network using CAT-5e/6 cable.
- Power Options: Supports 802.3af compliant Power over Ethernet (PoE) or an external 24V DC power supply (PS-2420UL).
- Multi-Zone Paging: Capable of paging up to 5 zones simultaneously.
3. Package Contents
Upon opening the package, verify that all components are present and undamaged. The standard package for the Aiphone IS-IPMV typically includes:
- Aiphone IS-IPMV IP Video Master Station
- Desk Stand
- Mounting Hardware (screws, anchors)
- User Manual (this document)
Note: Power supply (PS-2420UL) and CAT-5e/6 network cable are typically sold separately or may be provided by the installer. Refer to your specific purchase order or packaging for a complete list of included items.
4. Setup
4.1 Mounting the Master Station
The IS-IPMV can be installed as a wall-mounted unit or placed on a desk using the included stand.
4.1.1 Desk Mount Installation
- Attach the provided desk stand to the back of the IS-IPMV unit using the designated screws.
- Place the unit on a stable, flat surface.
4.1.2 Wall Mount Installation
- Select a suitable wall location, ensuring adequate space for wiring and operation.
- Use the provided mounting template (if applicable) or measure the mounting holes on the back of the unit.
- Drill pilot holes in the wall and insert wall anchors if necessary.
- Secure the IS-IPMV unit to the wall using the provided screws.
4.2 Network and Power Connection
The IS-IPMV requires both network connectivity and power.
- Network Connection: Connect a CAT-5e/6 Ethernet cable from your network switch or router to the LAN port on the back of the IS-IPMV.
- Power Connection:
- PoE (Power over Ethernet): If your network switch supports 802.3af PoE, the unit will receive power directly through the Ethernet cable. No separate power adapter is needed.
- External Power Supply: If PoE is not available, connect an Aiphone PS-2420UL 24V DC power supply (sold separately) to the DC input jack on the back of the unit.
4.3 Initial Configuration
After connecting power and network, the IS-IPMV will power on. Initial network configuration (e.g., IP address assignment) and system integration with other IS series components typically require access to the unit's web interface or specialized Aiphone configuration software. Consult the Aiphone IS Series System Manual for detailed network setup and programming instructions.

Image 1: Aiphone IS-IPMV IP Video Master Station. This image displays the front view of the master station, highlighting its 3.5-inch color LCD monitor, handset, and various control buttons.
5. Operating Instructions
5.1 Basic Communication
When a visitor calls from a door station, the IS-IPMV will ring and display the visitor's video on the 3.5-inch LCD monitor.
- To Answer: Lift the handset or press the 'TALK' button for hands-free communication.
- To End Call: Replace the handset or press the 'END' button.
5.2 Door Release
During an active call with a door station, press the 'DOOR RELEASE' button to unlock the connected door. A confirmation tone may sound.
5.3 PTZ and Brightness Controls
While viewing video from a door station, use the dedicated PTZ (Pan/Tilt/Zoom) and brightness control buttons to adjust the camera view and image quality. These controls allow you to better identify visitors.
5.4 Speed Dial Buttons
The six programmable speed dial buttons can be configured to call specific substations or activate paging zones. Consult your system administrator or the IS Series System Manual for details on how these buttons are programmed in your specific installation.
- To Use: Press the desired speed dial button to initiate a call or paging sequence.
5.5 Paging
The IS-IPMV supports paging to up to 5 zones simultaneously. Paging functionality is typically accessed via programmed speed dial buttons or through the system's menu interface. Speak clearly into the microphone when paging.
6. Maintenance
6.1 Cleaning
To maintain the appearance and functionality of your IS-IPMV unit:
- Wipe the unit with a soft, dry cloth.
- For stubborn dirt, lightly dampen the cloth with water. Do not use abrasive cleaners, solvents, or strong detergents, as these can damage the flame-resisting ABS resin finish.
- Avoid spraying liquids directly onto the unit.
6.2 Environmental Considerations
Ensure the unit is operated within its specified temperature and humidity ranges. Avoid exposing the unit to direct sunlight, excessive heat, or moisture.
7. Troubleshooting
If you encounter issues with your Aiphone IS-IPMV, refer to the following common troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| No power/Unit does not turn on | No power supply; Loose power connection; PoE not active | Check power adapter connection or PoE status on network switch. Ensure correct 24V DC power supply is used if not using PoE. |
| No video from door station | Network connection issue; Door station camera fault; Incorrect system configuration | Verify network cable connection. Check door station status. Consult IS Series System Manual for configuration. |
| No audio during call | Microphone/speaker fault; Volume too low; Network issue | Adjust volume. Check network connection. Test with another station if possible. |
| Door release not working | Wiring issue to door strike; Incorrect system configuration; Faulty door strike | Verify wiring to door strike. Check system configuration for door release settings. |
| Cannot connect to network | Loose Ethernet cable; Incorrect IP settings; Network switch issue | Ensure Ethernet cable is securely connected. Verify IP address settings. Check network switch functionality. |
If the problem persists after attempting these solutions, contact Aiphone technical support or your system installer for further assistance.
8. Specifications
Key technical specifications for the Aiphone IS-IPMV IP Video Master Station:
- Model Number: IS-IPMV
- Product Dimensions (L x W x H): 3.58 x 9.17 x 10.08 inches (approx. 9.1 x 23.3 x 25.6 cm)
- Item Weight: 3.39 pounds (approx. 1.54 kg)
- Material: Flame resisting ABS resin
- Color: Black
- Display: 3.5-inch Color LCD Monitor
- Power Source: 802.3af PoE or 24V DC (Aiphone PS-2420UL)
- Compatible Devices: IP-based networks and Aiphone IS Series intercom devices
- Manufacturer: Aiphone Corporation
9. Warranty and Support
For detailed information regarding the product warranty, technical support, and service, please refer to the official Aiphone Corporation website or the warranty card included with your product. You may also contact your authorized Aiphone dealer or installer for assistance.
Aiphone Corporation Contact Information:
(Please visit the official Aiphone website for the most current contact details and support resources.)





