Introduction
Thank you for purchasing the Prochef PU35 Professional Stainless Steel 35 Cup Insulated Hot Water Urn. This manual provides essential information for the safe and efficient operation, maintenance, and care of your new appliance. Please read all instructions carefully before first use and retain this manual for future reference.
Important Safety Instructions
When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
- Read all instructions.
- Do not touch hot surfaces. Use handles and knobs. The cover, handles, and spout are heat-resistant for safe handling.
- To protect against electrical hazards, do not immerse cord, plugs, or the appliance in water or other liquid.
- Close supervision is necessary when any appliance is used by or near children.
- Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner. Contact manufacturer for examination, repair, or adjustment.
- The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock, or injury to persons.
- Do not use outdoors.
- Do not let cord hang over edge of table or counter, or touch hot surfaces.
- Do not place on or near a hot gas or electric burner, or in a heated oven.
- Always attach plug to appliance first, then plug cord into the wall outlet. To disconnect, turn any control to 'off', then remove plug from wall outlet.
- Do not use appliance for other than intended use.
- Extreme caution must be used when moving an appliance containing hot water.
- Ensure the lid is securely closed during operation to prevent steam burns.
Parts List
Familiarize yourself with the components of your hot water urn:
- Urn Body: Stainless steel double-wall insulated water tank.
- Lid: Heat-resistant cover for retaining heat and preventing spills.
- Handles: Heat-resistant handles for safe transport.
- Spout: 2-way dripless spout with an ergonomically designed, heat-resistant trip-handle for single-handed dispensing.
- Water Level Indicator: Transparent gauge to monitor water volume.
- Power Cord: Detachable or integrated power supply cord.
- On/Off Switch: Water-resistant switch to control power.
- Indicator Lights: Separate lights for 'Boiling' and 'Keep Warm' status.
- Base: Contains the concealed heating element system.

Image: The Prochef PU35 Hot Water Urn, showcasing its stainless steel body, heat-resistant handles, lid, and the two-way dripless spout. The water level indicator is visible on the side.
Setup Instructions
- Unpack: Carefully remove the urn and all accessories from the packaging. Retain packaging for storage or return if necessary.
- Initial Cleaning: Before first use, wash the interior of the urn and the lid with warm, soapy water. Rinse thoroughly with clean water. Wipe the exterior with a damp cloth. Ensure all parts are dry before use.
- Placement: Place the urn on a stable, flat, heat-resistant surface, away from the edge of the counter and out of reach of children. Ensure there is adequate ventilation around the unit.
- Power Connection: Ensure the On/Off switch is in the 'Off' position before plugging the unit into a grounded electrical outlet.
Operating Instructions
- Fill with Water: Remove the lid and fill the urn with cold water. Do not fill above the maximum fill line indicated on the water level gauge. The urn has a capacity of 35 cups.
- Secure Lid: Place the lid securely back onto the urn.
- Power On: Plug the power cord into a suitable electrical outlet. Flip the water-resistant On/Off switch to the 'On' position.
- Heating Cycle: The 'Boiling' indicator light will illuminate, signifying that the