Introduction
This manual provides comprehensive instructions for the installation, operation, maintenance, and troubleshooting of your Hansa Primo Kitchen Sink Mixer Tap, Model 49491103. Please read this manual thoroughly before installation and use to ensure proper function and longevity of your product.
Product Overview
The Hansa Primo Kitchen Sink Mixer Tap is a single-lever, single-hole faucet designed for kitchen use, particularly suitable for open hot water heaters. It features a durable brass construction with a polished chrome finish, ensuring both aesthetic appeal and long-lasting performance. The spout is cast and swivels 150 degrees, providing flexibility for various kitchen tasks. The faucet body is made from dezincification-resistant brass (MS 63), and surfaces in contact with drinking water are free of nickel coating, ensuring water quality.

Figure 1: Hansa Primo Kitchen Sink Mixer Tap. This image displays the polished chrome finish and the single lever design of the faucet.
Setup and Installation
Before beginning installation, ensure you have all necessary tools and that the water supply is turned off. This faucet is designed for single-hole deck mounting on worktops up to 45 mm thick. Connection is via copper pipes.
Included Components:
- Installation Hardware
- Supply Lines
Installation Steps:
- Prepare the Mounting Surface: Ensure the mounting hole on your worktop is clean and appropriately sized for a single-hole installation. The maximum worktop thickness is 45 mm.
- Attach Supply Lines: Connect the provided supply lines to the faucet base. Ensure connections are secure to prevent leaks.
- Position the Faucet: Insert the faucet into the mounting hole.
- Secure the Faucet: From underneath the worktop, use the rapid mounting system and included installation hardware to firmly secure the faucet to the surface. Tighten nuts evenly to ensure stability.
- Connect to Water Supply: Connect the supply lines to your hot and cold water supply valves. This model is suitable for open hot water heaters.
- Check for Leaks: Slowly turn on the water supply and check all connections for any signs of leaks.

Figure 2: Technical drawing showing the dimensions and installation details of the Hansa Primo Kitchen Sink Mixer Tap. Key dimensions include a spout reach of 210mm and a maximum worktop thickness of 45mm.
Operating Instructions
The Hansa Primo Kitchen Sink Mixer Tap features a single lever for controlling both water flow and temperature.
- Water Flow Control: Lift the lever upwards to increase water flow. Push it downwards to decrease flow and turn off the water.
- Temperature Control: Move the lever to the left for hot water and to the right for cold water. Adjust the position between left and right to achieve the desired water temperature.
- Spout Swivel: The spout can be swiveled 150 degrees to direct water flow as needed within your sink area.
Maintenance
Regular cleaning and maintenance will help preserve the finish and functionality of your Hansa Primo Kitchen Sink Mixer Tap.
- Cleaning the Finish: Clean the chrome finish regularly with a soft cloth and mild soap or a non-abrasive cleaner specifically designed for chrome fixtures. Avoid using abrasive cleaners, scouring pads, or harsh chemicals, as these can damage the finish.
- Aerator Maintenance: The faucet includes an aerator. If water flow becomes restricted or uneven, unscrew the aerator from the spout and clean any debris or mineral deposits. Rinse thoroughly and reattach.
- Leak Prevention: Periodically check all connections for tightness. If a leak occurs, gently tighten the connection. If the leak persists, professional assistance may be required.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Low Water Flow | Clogged aerator; partially closed supply valve. | Clean the aerator. Ensure supply valves are fully open. |
| Leaking at Faucet Base | Loose mounting nut; worn O-rings/gaskets. | Tighten mounting nut. Inspect and replace O-rings/gaskets if necessary (professional assistance recommended). |
| Water Temperature Issues | Incorrect lever position; issue with water heater. | Adjust lever position. Check your water heater settings and functionality. |
| Spout Difficult to Swivel | Mineral buildup or debris. | Clean around the base of the spout. Lubrication may be required (consult a professional). |
Specifications
| Feature | Detail |
|---|---|
| Brand | Hansa |
| Model Name | PRIMO |
| Part Number | 49491103 |
| Mounting Type | Deck Mount, Single Hole |
| Finish Type | Polished Chrome |
| Material | Brass (Dezincification-resistant MS 63) |
| Number of Handles | 1 (Lever) |
| Spout Reach | 210 mm |
| Spout Design | Swivel (150 degrees) |
| Maximum Flow Rate | 7.2 Liters Per Minute |
| Item Weight | 2.21 Kilograms (approx. 4.86 pounds) |
| Product Dimensions | 29.92 x 12.91 x 3.46 inches |
| Date First Available | January 4, 2014 |
Warranty and Support
Specific warranty details for the Hansa Primo Kitchen Sink Mixer Tap are not provided in this document. For warranty claims, technical support, or replacement parts, please contact Hansa customer service or refer to the original purchase documentation. It is recommended to keep your proof of purchase for any warranty-related inquiries.
For further assistance, you may visit the official Hansa website or contact their authorized service centers.





