Introduction
This manual provides essential information for setting up, operating, maintaining, and troubleshooting your HP t620 Flexible Thin Client. The HP t620 is designed to deliver a powerful and seamless desktop experience with enhanced security features and premium client virtualization capabilities.
Key features include:
- Windows Embedded Standard 7E 32-bit Operating System
- Integrated AMD Radeon HD 8280E Graphics
- 4 GB 1600 MHz DDR3L SDRAM
- 16 GB MLC mSATA SSD
Setup Guide
Follow these steps to set up your HP t620 Flexible Thin Client.
1. Unpacking and Initial Inspection
Carefully remove all components from the packaging. Verify that all items listed in the 'What's in the Box' section are present. Inspect the thin client for any visible damage.

Figure 1: Front view of the HP t620 Flexible Thin Client, highlighting accessible ports.
2. Connecting Peripherals
Connect your monitor, keyboard, and mouse to the thin client.
- Display: Connect your monitor to one of the available video output ports (e.g., DisplayPort, DVI, VGA) on the rear of the thin client.
- Keyboard and Mouse: Connect your USB keyboard and mouse to any of the available USB ports. The thin client features both USB 2.0 and USB 3.0 ports.
- Network: Connect an Ethernet cable from your network router or switch to the Gigabit Ethernet port on the rear of the thin client.
- Audio: If using external speakers or headphones, connect them to the audio output jack.

Figure 2: Rear view of the HP t620 Flexible Thin Client, illustrating the various connectivity ports.
3. Connecting Power
Connect the power adapter cable to the power input port on the thin client, then plug the power cord into a wall outlet or surge protector.
Operating Instructions
1. Powering On/Off
- To Power On: Press the power button located on the front panel of the thin client. The power indicator light will illuminate.
- To Power Off: From the Windows Embedded Standard 7E desktop, click the Start button, then select 'Shut Down'. Alternatively, you can press and hold the power button for several seconds to force a shutdown (not recommended for regular use).
2. Initial Boot and Configuration
Upon the first power-on, the thin client will boot into the Windows Embedded Standard 7E operating system. Follow any on-screen prompts for initial setup, such as network configuration or user account creation, if applicable to your deployment.
3. Basic Usage
The HP t620 functions like a standard desktop computer, providing access to applications and network resources. Its primary use is for client virtualization environments, allowing users to connect to virtual desktops or applications hosted on a server.
- Access applications via shortcuts on the desktop or the Start menu.
- Utilize network drives and shared resources as configured by your system administrator.
- The thin client is optimized for secure and efficient access to virtualized environments.
Maintenance
Regular maintenance helps ensure the longevity and optimal performance of your HP t620 Thin Client.
1. Cleaning
- Exterior: Use a soft, lint-free cloth slightly dampened with water or a mild, non-abrasive cleaner to wipe down the exterior surfaces. Avoid spraying liquids directly onto the device.
- Ports: Gently use compressed air to clear dust from ports and vents. Do not insert any objects into the ports.
2. Software Updates
Ensure that the operating system and any installed software are kept up-to-date. Consult your IT administrator or HP's official support website for information on available updates and recommended installation procedures for Windows Embedded Standard 7E.
Troubleshooting
This section addresses common issues you might encounter with your HP t620 Thin Client.
No Power
- Check Power Connections: Ensure the power adapter is securely connected to both the thin client and a working electrical outlet.
- Test Outlet: Plug another device into the same outlet to confirm it has power.
- Power Button: Confirm the power button is fully pressed and the power indicator light is on.
No Display
- Monitor Connection: Verify that the video cable is securely connected to both the thin client and the monitor.
- Monitor Power: Ensure the monitor is powered on and its power indicator light is active.
- Input Source: Check the monitor's input source setting to ensure it matches the port used on the thin client (e.g., DisplayPort, VGA).
Network Connectivity Issues
- Ethernet Cable: Ensure the Ethernet cable is securely connected to both the thin client and the network router/switch. Check for link lights on the Ethernet port.
- Network Configuration: Verify network settings within Windows Embedded Standard 7E. Consult your network administrator if necessary.
- Router/Switch: Confirm that your network router or switch is functioning correctly.
Specifications
Detailed technical specifications for the HP t620 Flexible Thin Client:
| Feature | Specification |
|---|---|
| Processor | AMD G-Series GX-217GA Dual-core (2 Core) 1.65 GHz |
| Operating System | Windows Embedded Standard 7E 32-bit |
| RAM | 4 GB DDR3L SDRAM (1600 MHz) |
| Storage | 16 GB MLC mSATA SSD |
| Graphics Controller | AMD Radeon HD 8400E (Shared, up to 512 MB) |
| Ethernet Technology | Gigabit Ethernet |
| USB Ports | 8 Total (4 x USB 2.0, 4 x USB 3.0) |
| Dimensions (LxWxH) | 8.66 x 1.57 x 9.45 inches |
| Weight | 3 pounds |
| Color | Black |
Warranty Information
Warranty terms and conditions for the HP t620 Flexible Thin Client are typically provided with your purchase documentation. Please refer to the warranty card or documentation included in the product packaging for specific details regarding coverage, duration, and claims procedures. For the most current warranty information, visit the official HP support website.
Customer Support
For technical assistance, troubleshooting beyond this manual, or service inquiries, please contact HP customer support. You can find contact information, drivers, and additional resources on the official HP support website:
When contacting support, please have your product model number (t620) and serial number ready.





