Introduction
This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of the Urmet 1172/55 Citofone Sign BIBUS Comfort intercom handset. Please read this manual thoroughly before using the device to ensure proper function and safety.
Product Overview
The Urmet 1172/55 Citofone Sign BIBUS Comfort is a white intercom handset designed for clear audio communication within a building system. It features essential controls for managing calls and door release functions.

Figure 1: Front view of the Urmet 1172/55 Citofone Sign BIBUS Comfort intercom handset. The handset is white, with a speaker at the top, a microphone at the bottom, and three circular buttons on the left side of the base unit. A coiled cord connects the handset to the base.
Key Components:
- Handset: The part held to the ear for speaking and listening.
- Base Unit: Mounts to the wall and contains the control buttons.
- Door Release Button: Typically marked with a key symbol, used to open the main entrance.
- Auxiliary Buttons: Additional buttons for various functions depending on the system configuration (e.g., intercom call, stair light control).
- Speaker: Located in the handset for listening to incoming audio.
- Microphone: Located in the handset for speaking.
Setup and Installation
Installation of the Urmet 1172/55 Citofone Sign BIBUS Comfort should be performed by a qualified technician to ensure correct wiring and system compatibility. Incorrect installation may lead to malfunction or damage.
- Safety First: Ensure that the main power supply to the intercom system is disconnected before beginning any installation work.
- Mounting: Secure the base unit to a suitable wall surface using appropriate screws and wall plugs. Ensure it is mounted at an accessible height.
- Wiring Connections: Connect the system wires to the designated terminals on the back of the base unit. Refer to the specific wiring diagram provided with your intercom system for correct terminal assignments (e.g., audio in, audio out, power, door release). The BIBUS system typically uses a two-wire bus for communication.
- Handset Connection: Ensure the coiled cord from the handset is securely plugged into its receptacle on the base unit.
- System Configuration: After physical installation, the system may require configuration or addressing according to the overall building intercom system specifications. This step is crucial for the handset to communicate correctly with the outdoor station and other internal units.
- Power Restoration and Testing: Once all connections are secure and verified, restore power to the intercom system. Test the handset by making an internal call (if applicable) and by responding to an external call from the main entrance panel. Verify door release functionality.
Operating Instructions
Using your Urmet 1172/55 Citofone Sign BIBUS Comfort is straightforward:
- Receiving a Call: When someone calls from the outdoor station, the handset will ring. Lift the handset to answer the call.
- Speaking: Speak clearly into the microphone located on the handset.
- Listening: Listen for the caller's voice through the speaker on the handset.
- Door Release: To open the main entrance door, press the button marked with the key symbol while on a call or after receiving a call.
- Ending a Call: Place the handset back onto the base unit to end the call.
- Auxiliary Functions: If your system is configured with additional functions, press the corresponding auxiliary buttons on the base unit. Refer to your system's specific documentation for these functions.
Maintenance
To ensure the longevity and optimal performance of your Urmet 1172/55 Citofone Sign BIBUS Comfort, follow these simple maintenance guidelines:
- Cleaning: Clean the exterior of the handset and base unit with a soft, dry, or slightly damp cloth. Do not use abrasive cleaners, solvents, or strong chemicals, as these can damage the plastic finish.
- Avoid Liquids: Prevent liquids from entering the device, especially through the speaker or microphone openings.
- Cord Care: Avoid excessive pulling or twisting of the coiled cord to prevent damage to the internal wires.
- Environmental Conditions: Do not expose the unit to extreme temperatures, direct sunlight for prolonged periods, or high humidity.
Troubleshooting
If you encounter issues with your Urmet 1172/55 Citofone Sign BIBUS Comfort, try the following steps before contacting technical support:
| Problem | Possible Cause | Solution |
|---|---|---|
| No ring tone when called. | System power off, wiring issue, or system configuration problem. | Check if the building's intercom system has power. Verify wiring connections (requires technician). Consult system administrator for configuration. |
| No audio (speaker or microphone). | Handset not properly seated, cord damage, or wiring issue. | Ensure handset is correctly placed on the base. Inspect the coiled cord for visible damage. If issues persist, contact a technician. |
| Door release button does not work. | Wiring issue, system fault, or door lock mechanism problem. | Ensure you are on an active call when attempting to release the door. If the problem continues, a technician should inspect the wiring and the door lock mechanism. |
| Intermittent operation. | Loose connections, power fluctuations, or system interference. | Check all visible connections. If the problem persists, contact a qualified technician to diagnose the system. |
Specifications
Technical details for the Urmet 1172/55 Citofone Sign BIBUS Comfort:
- Model Number: 1172/55
- Brand: Urmet
- Manufacturer: DVD
- System Compatibility: BIBUS Comfort Intercom Systems
- Product Dimensions: Approximately 0.03 x 0.03 x 0.03 cm
- Item Weight: 9 g
- Package Dimensions: 25.8 x 9.4 x 5 cm
- Package Weight: 0.4 kg
- ASIN: B00CXPSVEC
- Date First Available: 18 July 2016
Note: Some dimension and weight specifications provided may be indicative or subject to measurement variations.
Support
For further assistance, technical support, or warranty information regarding your Urmet 1172/55 Citofone Sign BIBUS Comfort, please contact your installer or the system administrator. You may also refer to the official Urmet website or local distributor for product documentation and service contacts.