1. Product Overview
The Cisco Catalyst 2960X-24TS-L Network Switch is a fixed-configuration, stackable Gigabit Ethernet switch designed for enterprise-class access in campus and branch environments. This switch operates on Cisco IOS Software, providing robust Layer 2 and Layer 3 features, and supports simplified device and network management. It is engineered to enhance application visibility, network reliability, and overall network resiliency.
Key features include 24 10/100/1000 Gigabit Ethernet ports and 2 10G SFP+ uplink ports, offering high-speed connectivity and flexibility for various network demands.

Figure 1: Front view of the Cisco Catalyst 2960X-24TS-L Network Switch, showcasing its 24 Gigabit Ethernet ports and 2 SFP+ uplink ports.
2. Package Contents
Verify that your package contains the following items:
- Cisco Catalyst 2960X-24TS-L Switch
- Accessory Kit (includes rack-mount brackets, screws, and rubber feet)
- Printed documentation (Quick Start Guide)
3. Setup and Installation
3.1 Safety Guidelines
Before installing, read the safety warnings and guidelines in the regulatory compliance and safety information document provided with the switch. Ensure proper grounding and ventilation.
3.2 Mounting the Switch
The switch can be mounted in a standard 19-inch equipment rack or placed on a desktop.
Rack Mounting:
- Attach the rack-mount brackets to the sides of the switch using the provided screws.
- Secure the switch to the equipment rack using appropriate rack screws.
Desktop Mounting:
- Attach the rubber feet to the four designated areas on the bottom of the switch.
- Place the switch on a flat, stable surface, ensuring adequate ventilation around the unit.
3.3 Connecting Power
Connect the provided AC power cord to the power connector on the rear of the switch and then to a grounded AC power outlet. The switch will power on automatically.

Figure 2: Rear view of multiple Cisco Catalyst 2960X series switches stacked, illustrating the power input and stacking cable connections.
3.4 Network Connections
Connect network devices (computers, servers, other switches) to the 10/100/1000 Gigabit Ethernet ports using standard Ethernet cables. For high-speed uplinks, insert compatible SFP+ transceivers into the 10G SFP+ uplink ports and connect fiber optic cables as required.

Figure 3: Detailed front view of the Cisco Catalyst 2960X-24TS-L Network Switch, highlighting the Gigabit Ethernet and SFP+ uplink ports.
4. Operating the Switch
4.1 Initial Configuration
The switch can be managed via a Web UI, Command-Line Interface (CLI), or over-the-air access via Bluetooth.
Web UI Access:
Connect a computer to any Ethernet port on the switch. The switch typically obtains an IP address via DHCP or uses a default IP. Access the Web UI by entering the switch's IP address into a web browser.
CLI Access:
Connect to the switch using an RJ-45 console cable or a USB console cable to a terminal emulator on a computer. Use standard CLI commands for configuration and management.
4.2 Advanced Features
- Security: Supports 802.1X for port-based network access control, Switched Port Analyzer (SPAN) for traffic monitoring, and Bridge Protocol Data Unit (BPDU) Guard for preventing Layer 2 loops.
- Management: SNMP (Simple Network Management Protocol) is supported for network monitoring and management.
- Stacking: The Catalyst 2960X series supports FlexStack-Plus for stacking multiple switches into a single logical unit, simplifying management and increasing bandwidth.

Figure 4: A stack of Cisco Catalyst 2960X series switches, demonstrating their stackable design for enhanced network scalability.
5. Maintenance
Regular maintenance ensures optimal performance and longevity of your network switch.
- Cleaning: Keep the switch and its ventilation openings free from dust and debris. Use a soft, dry cloth for cleaning. Do not use liquid or aerosol cleaners.
- Firmware Updates: Periodically check the Cisco website for the latest firmware updates. Applying updates can improve performance, add new features, and address security vulnerabilities.
- Environmental Conditions: Ensure the switch operates within the recommended temperature and humidity ranges as specified in the technical specifications.
6. Troubleshooting
This section provides basic troubleshooting steps for common issues.
6.1 Power Issues
- No Power: Verify that the power cord is securely connected to both the switch and a working power outlet. Check the power source.
- LED Indicators: Observe the system LED. If it is off, there might be a power issue.
6.2 Network Connectivity Issues
- No Link: Check the Ethernet cable connections to ensure they are secure. Verify that the connected device is powered on and functioning correctly.
- Slow Performance: Check for excessive network traffic, duplex mismatches, or faulty cables. Ensure SFP+ transceivers are correctly seated and compatible.
- Cannot Access Web UI/CLI: Verify the switch's IP address and network configuration. Ensure your management station is on the same network segment or has proper routing.
6.3 Resetting the Switch
Refer to the Cisco IOS Software documentation for procedures on resetting the switch to factory defaults or performing a password recovery, as these steps can vary based on the software version.
7. Technical Specifications
| Feature | Specification |
|---|---|
| Model Number | WS-C2960X-24TS-L |
| Ethernet Ports | 24 x 10/100/1000 Gigabit Ethernet |
| Uplink Ports | 2 x 10G SFP+ |
| Item Weight | 8.8 pounds (4 Kilograms) |
| Product Dimensions (LxWxH) | 17.5 x 11 x 1.75 inches |
| Voltage | 240 Volts |
| Data Transfer Rate | 1000 Megabits Per Second |
| Interface Type | PoE, SFP |
| Case Material | Metal |
| Manufacturer | Cisco |
| Date First Available | May 3, 2013 |
8. Warranty and Support
8.1 Warranty Information
The Cisco Catalyst 2960X-24TS-L Network Switch comes with an Enhanced Limited Lifetime Warranty. This warranty provides hardware replacement and access to Cisco's technical support for the lifetime of the product, subject to specific terms and conditions. Please refer to the official Cisco warranty documentation for full details.
8.2 Technical Support
For technical assistance, product documentation, software downloads, and community forums, visit the official Cisco Support website. You will need your product serial number for warranty claims and certain support services.
Cisco Support Website: www.cisco.com/go/support





