1. Introduction
The Candy Idea Microwave Oven with Grill (Model CMG2071DS) is designed for convenient and efficient cooking. Featuring a 20-liter capacity and 700W microwave power, it offers six power levels, a grill function, and specialized programs like Defrost and Start Express. Its essential design and intuitive controls make it suitable for everyday use. This manual provides detailed instructions for installation, operation, maintenance, and troubleshooting to ensure safe and optimal performance of your appliance.
Image 1.1: Front view of the Candy Idea Microwave Oven with Grill.
2. Setup and Installation
2.1 Unpacking
- Carefully remove the microwave oven from its packaging.
- Check for any damage during transit. If damaged, do not operate the appliance and contact your retailer.
- Remove all packing materials, including any protective film or tape from the exterior and interior.
- Ensure all included components are present: the microwave oven unit, glass plate, and grill rack.
2.2 Placement
- Place the microwave oven on a flat, stable, heat-resistant surface.
- Ensure adequate ventilation around the appliance. Leave a minimum of 10 cm (4 inches) clearance at the back, 20 cm (8 inches) at the top, and 5 cm (2 inches) on the sides.
- Do not place the microwave oven near heat sources such as radiators, stoves, or ovens.
- Avoid placing it in areas with high humidity or direct sunlight.
Image 2.1: Product dimensions for proper placement. Dimensions are approximately 45.2 cm (width) x 33.5 cm (depth) x 26.2 cm (height).
Image 2.2: Example of the microwave oven placed on a kitchen counter, demonstrating typical setup.
2.3 Electrical Connection
- Ensure the voltage indicated on the rating label matches your household's power supply.
- Plug the power cord into a grounded electrical outlet. Do not use extension cords or adapters.
- The appliance must be properly grounded to prevent electrical shock.
3. Operating Instructions
3.1 Control Panel Overview
The control panel features an electronic display, function buttons, and a rotary knob for setting time and power.
Image 3.1: Detailed view of the control panel, showing buttons and display.
3.2 Basic Microwave Cooking
- Place food in a microwave-safe container on the glass plate.
- Close the door securely.
- Use the rotary knob to set the desired cooking time.
- Press the 'Power Level' button repeatedly to select the desired microwave power (e.g., 700W for full power). The display will show the selected power level.
- Press the 'Start' button to begin cooking.
3.3 Grill Function
The grill function is ideal for browning and crisping food.
- Place food on the grill rack provided, then place it on the glass plate.
- Close the door.
- Press the 'Grill' button.
- Use the rotary knob to set the desired grilling time.
- Press the 'Start' button to begin grilling.
3.4 Defrost Program
The Defrost program thaws food quickly and safely based on weight.
Easy Touch Controls: Simply select the food weight, and the microwave automatically sets the cooking time and power for optimal results.
- Place the frozen food on the glass plate.
- Press the 'Defrost' button.
- Use the rotary knob to select the weight of the food. The microwave will automatically calculate the defrosting time.
- Press the 'Start' button to begin defrosting.
3.5 Start Express Function
The Start Express function provides quick cooking at maximum power.
Start Express: Pressing this button once starts cooking at maximum power for 30 seconds. Each subsequent press adds another 30 seconds.
- Place food in a microwave-safe container.
- Press the '+30s/Start Express' button. The microwave will start immediately at full power for 30 seconds.
- Press the button again to add more cooking time in 30-second increments.
3.6 Child Lock
The Child Lock feature prevents accidental operation by children.
Child Lock: This function prevents accidental starts, protecting children. Only an adult can deactivate it.
- To activate: Press and hold the 'Stop/Clear' button for approximately 3 seconds until a lock indicator appears on the display.
- To deactivate: Press and hold the 'Stop/Clear' button again for approximately 3 seconds until the lock indicator disappears.
3.7 hOn App Integration
Access extra content and cooking suggestions through the hOn app.
hOn App: Connect your microwave to the hOn app for additional features and smart cooking tips.
- Download the hOn app from your smartphone's app store.
- Follow the in-app instructions to pair your microwave oven.
- Explore recipes, cooking programs, and maintenance tips via the app.
4. Maintenance and Cleaning
Regular cleaning and maintenance will ensure the longevity and optimal performance of your microwave oven.
- Interior Cleaning: After each use, wipe the interior with a damp cloth and mild detergent. For stubborn stains, place a bowl of water with lemon slices inside and microwave for 2-3 minutes to loosen residue, then wipe clean.
- Exterior Cleaning: Clean the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Glass Plate and Grill Rack: The glass plate and grill rack can be removed and washed with warm, soapy water or in a dishwasher. Ensure they are dry before placing them back in the oven.
- Door Seal: Regularly clean the door seal and surrounding areas to ensure a proper seal.
- Odour Removal: To remove odors, combine a cup of water with a few tablespoons of lemon juice or vinegar in a microwave-safe bowl. Microwave for 5 minutes, then wipe the interior.
- Always unplug the appliance before cleaning.
5. Troubleshooting
Before contacting customer service, please refer to the following table for common issues and their solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Microwave does not start | Power cord not plugged in; Door not closed properly; Child Lock activated. | Ensure plug is firmly in outlet; Close door completely; Deactivate Child Lock (see section 3.6). |
| Food not cooking evenly | Food not stirred or rotated; Incorrect power level or cooking time. | Stir or rotate food halfway through cooking; Adjust power level and cooking time as needed. |
| Unusual noise during operation | Glass plate not correctly positioned; Foreign object inside. | Ensure glass plate is seated correctly on the turntable support; Check for and remove any foreign objects. |
| Display shows an error code | Internal malfunction. | Unplug the microwave for 1 minute, then plug it back in. If the error persists, contact customer support. |
6. Technical Specifications
| Feature | Specification |
|---|---|
| Brand | Candy |
| Model Number | CMG 2071 DS |
| Product Dimensions (W x D x H) | 45.2 x 33.5 x 26.2 cm |
| Weight | 11 kg |
| Color | Silver |
| Capacity | 20 Liters |
| Microwave Power | 700 Watts |
| Power Levels | 6 |
| Special Features | Electronic Display, Timer, Automatic Defrost, Grill Function, Child Lock, hOn App Connectivity |
| Installation Type | Freestanding |
| Material | Stainless Steel |
| Country of Origin | China |
6.1 Included Components
- Glass plate
- Grill rack
7. Warranty and Support
7.1 Warranty Information
For information regarding product warranty and returns, please refer to the retailer's policy where the product was purchased. For purchases made on Amazon.it, you can consult their Returns Policy page.
7.2 Customer Support
For further assistance, technical support, or spare parts, please contact Candy customer service or visit the official Candy brand store.
- Visit the Candy Store on Amazon.
- Refer to the official Candy website for contact details and service centers.
