1. Introduction
Thank you for choosing the CISA 111721501 Electric Gate Lock. This manual provides essential information for the correct installation, operation, and maintenance of your new electric lock. Please read these instructions carefully before proceeding with installation or use to ensure optimal performance and safety. Keep this manual for future reference.
2. Product Overview
The CISA 111721501 is a robust electric lock designed for surface mounting on external gates and iron doors. It features a self-locking deadbolt and offers versatile opening options. Its durable zinc-plated steel construction ensures longevity and security.
Key Features:
- Surface-mounted electric lock suitable for iron gates and doors.
- External opening with key.
- Internal opening with key or remote electric command.
- Right-hand opening configuration.
- 50 mm backset.
- Guaranteed opening even with voltage drops, down to 3.5V (patented).

Figure 1: CISA 111721501 Electric Gate Lock, front view.
3. Safety Information
Always prioritize safety during installation and operation. Disconnect power before performing any electrical connections or maintenance. Ensure all components are securely fastened. This product is designed for specific applications; do not modify it or use it for purposes other than intended. For detailed safety guidelines, refer to the official safety information document: Safety Information (PDF).
4. Package Contents
Verify that all the following components are present in the package:
- Electric Lock with cylinder mounted
- Strike plate
- Under-strike plate
- Protective cover
- Fixing screws
- 3 keys
- Instruction sheet (this manual)

Figure 2: CISA electric lock disassembled, showing the main unit, strike plate, protective cover, and other components.
5. Installation
The CISA 111721501 electric lock is designed for surface mounting on iron gates and doors. Ensure the mounting surface is stable and capable of supporting the lock's weight and operational forces. For detailed step-by-step installation instructions, please refer to the official user manual PDF: User Manual (PDF).
5.1. Dimensions and Orientation
Before installation, verify the lock's dimensions and ensure it matches the right-hand opening requirement of your gate.

Figure 3: Diagram showing the dimensions of the CISA electric lock: approximately 17.5 cm length and 11 cm height.

Figure 4: Diagram indicating the right-hand opening direction of the CISA electric lock, with internal side and entrance clearly marked.
5.2. Mounting Location
The lock is designed to be installed on the surface of iron gates or doors. Ensure proper alignment with the strike plate for smooth operation.

Figure 5: Close-up image of the CISA electric lock installed on an iron gate, showing the keyhole and the CISA branding.

Figure 6: The CISA electric lock securely installed on a decorative iron gate.
6. Operation
The CISA electric lock offers two primary methods of operation:
- External Opening: Insert the key into the cylinder on the exterior side of the lock and turn to unlock.
- Internal Opening: The lock can be opened from the interior using the key or by activating the remote electric command.

Figure 7: Image illustrating the CISA electric lock's opening mechanisms: key operation from the outside, and key or remote electric command from the inside. Also shows the protective cover.
7. Maintenance
Regular maintenance ensures the longevity and reliable operation of your CISA electric lock.
- Cleaning: Periodically clean the lock body and strike plate with a soft, dry cloth. Avoid abrasive cleaners or solvents.
- Lubrication: Apply a small amount of graphite-based lubricant to the key cylinder and moving parts of the bolt mechanism annually. Do not use oil-based lubricants as they can attract dirt.
- Inspection: Regularly check all mounting screws for tightness. Ensure the gate and lock alignment remain correct.
8. Troubleshooting
If you encounter issues with your CISA electric lock, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Lock does not engage/disengage electrically. | No power, faulty wiring, or solenoid issue. | Check power supply and wiring connections. Consult a qualified electrician if necessary. |
| Key turns but lock does not open. | Cylinder mechanism jammed or worn keys. | Lubricate the cylinder. Try a new key if available. If problem persists, cylinder may need replacement. |
| Lock is stiff or difficult to operate. | Lack of lubrication, dirt accumulation, or misalignment. | Clean and lubricate moving parts. Check alignment of the lock and strike plate. |
| Gate rattles when closed. | Loose mounting screws or worn strike plate. | Tighten all mounting screws. Inspect and adjust the strike plate if necessary. |
9. Specifications
| Specification | Detail |
|---|---|
| Brand | CISA |
| Model Number | 111721501 (Manufacturer Part Number: 254527) |
| Special Feature | Self-locking |
| Closure Type | Electronic |
| Item Dimensions (LxWxH) | 17.5 x 11.6 x 11 cm |
| Material | Steel |
| Recommended Uses | Gates, Doors |
| Number of Pieces | 1 |
| Country of Origin | Italy |
| Control Method | Remote (Electric) |
| Style | 50mm Backset |
| Color | Zinc-plated |
| Finish | Zinc-plated |
| Item Weight | 2.14 Kilograms |
10. Warranty and Support
Warranty Information:
This CISA product comes with a two-year warranty from the date of purchase. Please retain your proof of purchase for warranty claims. The warranty covers manufacturing defects under normal use conditions.
Customer Support:
For technical assistance, spare parts, or any questions not covered in this manual, please contact CISA customer support through their official website or your local distributor. Provide your product model number (111721501) and purchase details when contacting support.