Introduction
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Napoleon Allure 42-inch Wall Mount Electric Fireplace. Please read all instructions carefully before installation and use to ensure proper function and safety.
Important Safety Information
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and injury to persons. Keep combustible materials at least 3 feet (0.9 m) from the front of the fireplace. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the fireplace. This appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep children away. Do not operate any fireplace with a damaged cord or plug, or if the fireplace has been dropped or damaged in any manner. Disconnect power before performing any maintenance or cleaning.
Package Contents
Before beginning installation, ensure all components are present and undamaged. If any parts are missing or damaged, do not attempt to assemble or operate the fireplace. Contact customer service for assistance.
- Napoleon Allure 42-inch Electric Fireplace Unit
- Remote Control (with 1 CR2 battery included)
- Mounting Bracket and Hardware
- Crystal Cube Ember Bed Media
- User Manual
Setup and Installation
The Napoleon Allure 42-inch Electric Fireplace offers versatile installation options: wall-mounted or fully recessed.
Wall Mount Installation
- Choose a suitable location on a wall, ensuring it is away from drapes, furniture, and high-traffic areas.
- Secure the mounting bracket to the wall studs using the provided hardware. Ensure the bracket is level.
- Carefully lift the fireplace unit and hook it onto the wall mounting bracket.
- Plug the fireplace into a standard 120V AC outlet.
Recessed Installation
- Construct a framed opening in the wall that matches the dimensions of the fireplace for a flush fit. Refer to the product specifications for exact cutout dimensions.
- Ensure there is adequate clearance around the unit for ventilation and electrical connections.
- Slide the fireplace unit into the framed opening and secure it using the appropriate fasteners.
- Connect the fireplace to a dedicated 120V AC circuit.
Operating Instructions
Your Napoleon Allure electric fireplace can be operated using the touch-sensitive manual controls located on the unit or the included multi-function remote control.
Manual Controls
The touch-sensitive controls are located on the front panel of the fireplace. These allow you to power the unit on/off, adjust flame colors and brightness, control the heater, and set the timer.
Remote Control Operation
The remote control provides full functionality from a distance.
Flame Effects
The fireplace features LED lit dancing flame effects with crystal cube ember bed. You can choose from three flame color options:
- Blue Flames: Provides a modern, cool ambiance.
- Orange Flames: Mimics a traditional wood-burning fire.
- Combination: A blend of blue and orange for a unique visual experience.
Adjust the brightness settings for each flame color using the remote control or manual buttons.
Heater Operation
The integrated fan-forced heater provides supplemental warmth for areas up to 400 sq. ft. It features a thermostatic control, allowing you to set your desired room temperature. The heater vents from the top center of the unit for even heat distribution. The heater can be operated independently of the flame effects, allowing for year-round enjoyment.
Timer Function
Use the timer function to set the fireplace to automatically turn off after a specified duration. This is useful for energy saving and convenience.
Maintenance
Regular maintenance ensures the longevity and optimal performance of your electric fireplace. Always disconnect power before performing any maintenance.
Cleaning
- Exterior: Wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Glass Panel: Clean the glass panel with a soft cloth and a non-abrasive glass cleaner.
- Air Vents: Periodically vacuum the air intake and exhaust vents to prevent dust buildup, which can impede heater performance.
General Care
Ensure the power cord is not pinched or placed under the fireplace. Store the remote control in a safe place when not in use. No user-serviceable parts are inside the main unit other than the remote control battery.
Troubleshooting
If you experience issues with your fireplace, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Fireplace does not turn on. | No power to the unit; Power switch off; Remote control battery depleted. | Check power outlet and circuit breaker; Ensure main power switch is ON; Replace remote control battery. |
| No heat output. | Heater function off; Thermostat set too low; Air vents blocked. | Activate heater function; Increase thermostat setting; Clear any obstructions from air vents. |
| Flame effect not working. | Flame function off; LED components issue. | Activate flame function; If problem persists, contact customer support. |
| Remote control not responding. | Battery depleted; Obstruction between remote and unit. | Replace CR2 battery; Ensure clear line of sight to the fireplace sensor. |
If troubleshooting steps do not resolve the issue, please contact Napoleon customer support.
Specifications
| Feature | Detail |
|---|---|
| Model Name | Allure- NEFL42FH |
| Product Dimensions (D x W x H) | 5" x 42" x 22" |
| Item Weight | 45.2 Pounds |
| Power Source | AC/DC |
| Heat Output | 5000 BTU |
| Heating Coverage | Up to 400 sq ft |
| Material | Metal |
| Finish Type | Black |
| Installation Type | Wall Mount (also suitable for recessed) |
| Special Features | LED Flame Effect, Crystal cube ember bed, Thermostatic heater, Remote Control |
| Included Components | Remote Control |
| Remote Control Batteries | 1 CR2 battery (included) |
| UPC | 629169053315, 629169039708, 629169042852 |
Warranty Information
This Napoleon Allure Electric Fireplace is covered by a 1-year limited warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. For specific terms and conditions, or to make a warranty claim, please refer to the warranty card included with your product or contact Napoleon customer support.
Customer Support
For technical assistance, replacement parts, or any questions regarding your Napoleon Allure Electric Fireplace, please contact Napoleon customer support. Have your model number (NEFL42FH) and purchase information ready when contacting support.
Manufacturer: Napoleon
