Important Safety Instructions
Please read all instructions carefully before using the Magic Mill MUR35 35 Cup Urn. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- Do not immerse the urn, cord, or plug in water or other liquids.
- Close supervision is necessary when any appliance is used by or near children.
- Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner.
- The use of accessory attachments not recommended by the appliance manufacturer may cause injuries.
- Do not use outdoors.
- Do not let cord hang over edge of table or counter, or touch hot surfaces.
- Do not place on or near a hot gas or electric burner, or in a heated oven.
- Always attach plug to appliance first, then plug cord into the wall outlet. To disconnect, turn any control to "off", then remove plug from wall outlet.
- Do not use appliance for other than intended use.
- Extreme caution must be used when moving an appliance containing hot liquid.
Product Overview
The Magic Mill MUR35 is a 35-cup urn designed for heating and dispensing beverages. It features a durable stainless steel body, an on/off switch with an indicator light, and a removable power cord for convenience.

Image: Front view of the Magic Mill MUR35 35 Cup Urn, showcasing its stainless steel body and dispenser tap.
Setup
- Unpacking: Carefully remove all packaging materials from the urn. Retain packaging for future storage or transport if needed.
- Initial Cleaning: Before first use, wash the interior of the urn, the lid, and the dispenser tap with warm, soapy water. Rinse thoroughly with clean water and dry completely.
- Placement: Place the urn on a stable, flat, heat-resistant surface, away from the edge of the counter. Ensure there is adequate ventilation around the unit. Do not place on a tablecloth or other flammable material.
- Power Connection: Ensure the removable power cord is securely inserted into the urn's power inlet before plugging it into a standard electrical outlet.
Operating Instructions
- Filling the Urn: Remove the lid. Fill the urn with cold water up to the desired level, not exceeding the maximum fill line. For coffee, add ground coffee to the filter basket (if applicable, or use a separate brewing method and pour brewed coffee into the urn).
- Securing the Lid: Place the lid securely on the urn.
- Power On: Plug the power cord into a grounded electrical outlet. Flip the ON/OFF switch to the "ON" position. The indicator light will illuminate, indicating that the urn is heating.
- Heating Process: The urn will begin heating the liquid. The heating time will vary depending on the volume of liquid. Once the desired temperature is reached, the urn will maintain the temperature.
- Dispensing: To dispense liquid, place a cup under the dispenser tap and push the tap lever down. Release the lever to stop the flow.
- Power Off: When finished, flip the ON/OFF switch to the "OFF" position and unplug the urn from the electrical outlet.
Maintenance and Cleaning
Regular cleaning ensures optimal performance and extends the life of your Magic Mill MUR35 Urn.
- Daily Cleaning: After each use, ensure the urn is unplugged and completely cooled. Empty any remaining liquid. Wash the interior with warm, soapy water using a soft cloth or sponge. Clean the exterior with a damp cloth. Do not use abrasive cleaners or scouring pads, as these can damage the stainless steel finish.
- Dispenser Tap Cleaning: Periodically, disassemble the dispenser tap for thorough cleaning to prevent blockages and ensure hygiene. Refer to the diagram for tap disassembly (if a diagram were available, it would be here).
- Descaling: Mineral deposits can build up over time, especially in hard water areas. To descale, fill the urn with a solution of equal parts white vinegar and water. Heat the solution for 20-30 minutes, then turn off and let it sit for an hour. Drain the solution, rinse thoroughly several times with fresh water, and wipe clean. Perform descaling every 1-3 months depending on usage and water hardness.
- Storage: Ensure the urn is clean and dry before storing. Store in a cool, dry place.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Urn does not heat. | Not plugged in; power switch off; faulty outlet. | Ensure cord is securely plugged in. Turn ON/OFF switch to "ON". Test outlet with another appliance. |
| Liquid not hot enough. | Insufficient heating time; excessive mineral buildup. | Allow more time for heating. Perform descaling procedure. |
| Dispenser tap drips or leaks. | Tap not fully closed; seal worn or dirty; tap assembly loose. | Ensure tap is pushed fully closed. Clean tap and seals. Tighten tap assembly if loose. Replace seal if worn. |
| Slow dispensing. | Blockage in tap; mineral buildup. | Clean the dispenser tap thoroughly. Perform descaling procedure. |
Specifications
- Model: MUR35
- Capacity: 35 Cups
- Material: Stainless Steel Body
- Features: On/Off Switch, Indicator Light, Removable Power Cord
- Package Dimensions: 17.3 x 12.7 x 12.7 inches
- Item Weight: 10.1 pounds
- Manufacturer: Magic Mill
Warranty Information
Specific warranty details for the Magic Mill MUR35 Urn are not provided in this manual. Please refer to the warranty card included with your product or visit the official Magic Mill website for the most current and detailed warranty information.
Customer Support
For further assistance, technical support, or to inquire about replacement parts, please contact Magic Mill customer service. Contact information can typically be found on the manufacturer's website or on the product packaging.
You may also visit the Magic Mill Store on Amazon for more product information.
Official Product Videos
No official product videos from the seller were found for this model in the provided data. Please check the manufacturer's website or product page for any available video resources.
