1. Introduction
This manual provides comprehensive instructions for the setup, operation, and maintenance of your SPC 3293B Comfort Volume Fixed Telephone. Please read this manual carefully to ensure proper use and to fully utilize all features of your new telephone. Keep this manual for future reference.
2. Product Overview
The SPC 3293B Comfort Volume is a fixed-line telephone designed for ease of use, particularly for individuals who benefit from large keys and amplified sound. Key features include caller ID, direct memory buttons, hands-free operation, and hearing aid compatibility.

Figure 2.1: Front view of the SPC 3293B Comfort Volume fixed telephone, showcasing its large, clearly labeled buttons, digital display, and ergonomic handset.

Figure 2.2: Diagram illustrating the dimensions of the SPC 3293B Comfort Volume telephone: approximately 175mm width, 210mm length, and 75mm height.

Figure 2.3: Close-up of the SPC 3293B telephone's keypad, highlighting the prominent red '112' emergency call button and the 'M1' and 'M2' direct memory buttons.

Figure 2.4: Detailed view of the large, high-contrast numeric keys on the SPC 3293B Comfort Volume telephone, designed for easy dialing.
3. Setup
- Unpack the Telephone: Carefully remove all components from the packaging. Verify that you have the telephone base, handset, coiled handset cord, and telephone line cord (RJ11).
- Connect the Handset: Plug one end of the coiled handset cord into the handset and the other end into the designated port on the side of the telephone base.
- Connect the Telephone Line: Plug one end of the telephone line cord (RJ11) into the 'LINE' port on the back or side of the telephone base and the other end into your telephone wall socket.
- Install Backup Battery (Optional): The telephone primarily draws power from the telephone line. However, for certain features like maintaining caller ID memory or display backlight during a line power interruption, a C battery may be required. Open the battery compartment (usually on the bottom) and insert one C battery, observing polarity.
- Initial Check: Lift the handset. You should hear a dial tone. If not, recheck all connections.

Figure 3.1: Side view of the SPC 3293B telephone, showing the RJ11 telephone line cable and the coiled handset cord connected to the unit.
4. Operating Instructions
4.1 Making and Receiving Calls
- To Make a Call: Lift the handset, wait for the dial tone, and dial the desired telephone number using the large numeric keys. Press the '#' button or wait a few seconds for the call to connect.
- To Receive a Call: When the phone rings, simply lift the handset to answer.
- Hands-Free Calling: During a call, press the Speaker button (often indicated by a speaker icon) to activate the hands-free function. Press it again to deactivate.
4.2 Special Features
- Caller ID: The backlit LCD display shows the incoming caller's number (if available and subscribed to the service). The phone can store up to 66 caller ID records.
- Direct Memory Buttons (M1, M2, 112):
- To Store a Number (M1/M2): Lift the handset, press the M1 or M2 button, dial the number you wish to save, then press the same M1 or M2 button again to confirm.
- To Dial a Stored Number (M1/M2): Lift the handset and press the M1 or M2 button. The stored number will be dialed automatically.
- Emergency Call (112): Lift the handset and press the prominent red 112 button to dial the emergency number directly.
- Volume Amplification: The phone features an extra high sound volume of 83 dB. During a call, use the volume control buttons (often indicated by up/down arrows or + / -) to adjust the handset or speaker volume. An additional headset amplification of +10 dB is available.
- Mute Function: Press the MUTE button during a call to temporarily silence your microphone. The other party will not hear you. Press it again to resume conversation.
- R-Button (Flash): The R button is used to access network services such as call waiting or conference calls. Its functionality depends on your telephone service provider. Consult your provider for specific instructions.
- Ringtone Options: The phone may offer a selection of melodies or ringtones. Refer to the 'MENU' button and display prompts to customize your ringtone.
- Hearing Aid Compatibility: This telephone model is designed to be compatible with hearing aids, reducing interference and improving call clarity for hearing aid users.
5. Maintenance
- Cleaning: Use a soft, slightly damp cloth to clean the telephone's surface. Avoid using abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish.
- Environment: Keep the telephone away from direct sunlight, excessive heat, moisture, and dust.
- Battery Replacement: If using a backup C battery, replace it periodically (e.g., once a year) or if display features become unreliable during power interruptions.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No dial tone | Telephone line cord is disconnected or faulty. | Ensure the RJ11 telephone line cord is securely connected to both the phone and the wall socket. Test with another phone if possible. |
| Cannot hear or be heard during a call | Handset cord loose, volume too low, or MUTE function active. | Check the handset cord connection. Adjust the volume using the volume buttons. Ensure the MUTE button is not active. |
| Caller ID not displayed | Caller ID service not activated by your provider, or backup battery low/missing. | Contact your telephone service provider to ensure Caller ID service is active. Check and replace the C battery if applicable. |
| Display is blank or dim | Backup battery is low or missing. | Replace the C battery. |
| Direct memory buttons (M1/M2) not working | Number not stored correctly. | Follow the instructions in Section 4.2 to re-store the desired numbers. |
7. Specifications
| Feature | Specification |
|---|---|
| Model Number | 3293B |
| Brand | SPC |
| Dimensions (L x W x H) | 17.5 x 21 x 9.5 cm |
| Item Weight | 645 g |
| Color | White |
| Connectivity Technology | RJ11-stekker (Corded) |
| Special Features | Hands-free, Speaker, Large Keys, Caller ID, Direct Memory, Volume Amplification, Hearing Aid Compatible |
| Display Technology | LCD (Backlit) |
| Input Device | Buttons |
| Power Source | Corded Electric (with optional 1 C battery for backup) |
| Max. Volume | 83 dB (Phone), +10 dB (Headset amplification) |
| Caller ID Records | Up to 66 records |
8. Warranty and Support
For warranty information, technical support, and customer service, please refer to the documentation included with your product at the time of purchase. You may also visit the official SPC website for the most up-to-date support resources and contact details.





