Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of the Sloan SF-2350 Sensor Activated Touch-Free Faucet. This commercial-grade faucet is designed for hygienic, water-efficient use in various settings.
The SF-2350 features reliable infrared sensor activation, a 0.5 GPM flow rate for water conservation, and a durable construction suitable for high-traffic environments. It is ADA compliant, ensuring accessibility.
Safety Information
- Always turn off the main water supply before beginning installation or maintenance.
- Ensure all connections are secure to prevent leaks.
- Use appropriate tools and follow local plumbing codes.
- Do not use abrasive cleaners on the faucet finish.
- Keep batteries out of reach of children.
Package Contents
Verify that all components are present before beginning installation:
- Sloan SF-2350 Faucet Body (Polished Chrome)
- Below Deck Mixing Valve
- Filtered Solenoid Valve with Serviceable Strainer Filter
- 36-inch Sensor Cable
- 24-inch Flex Hose
- Four AA Batteries
- Mounting Hardware (washers, nuts, screws)


Setup and Installation
Follow these steps for proper installation of your Sloan SF-2350 faucet:
- Prepare the Installation Area: Turn off the water supply to the installation site. Clear the area under the sink for access.
- Mount the Faucet: Place the faucet body onto the deck-mounted hole. Secure it from underneath using the provided mounting hardware (washers and nuts). Ensure the faucet is centered and stable.
- Install the Control Box: Mount the control box (containing the solenoid valve and battery compartment) in an accessible location under the deck, using appropriate fasteners.
- Connect the Sensor Cable: Connect the 36-inch sensor cable from the faucet body to the designated port on the control box.
- Connect the Flex Hose: Attach the 24-inch flex hose from the faucet to the outlet of the below-deck mixing valve. Connect the mixing valve to the hot and cold water supply lines.
- Install Batteries: Open the battery compartment on the control box and insert the four AA batteries, ensuring correct polarity. Close the compartment securely.
- Adjust Sensor Range (Optional): The infrared sensor range can be adjusted. Refer to the control box label for instructions on how to press the selection button to modify the sensing distance.
- Restore Water Supply: Slowly turn on the main water supply and check for any leaks.


Operating Instructions
The Sloan SF-2350 faucet operates automatically via its integrated infrared sensor.
- Activation: Place your hands within the sensor's detection range (typically under the spout). The sensor will detect your hands and activate the water flow.
- Water Flow: Water will flow for as long as your hands are detected.
- Deactivation: Remove your hands from the sensor's range. The water flow will stop automatically after a brief delay.
Maintenance
Regular maintenance ensures optimal performance and longevity of your faucet.
- Cleaning: Clean the faucet body with a soft cloth and mild, non-abrasive soap. Avoid harsh chemicals or abrasive pads, which can damage the polished chrome finish.
- Sensor Cleaning: Keep the infrared sensor window clean and free of obstructions. Wipe gently with a soft, damp cloth.
- Battery Replacement: When the batteries are low, the faucet may exhibit inconsistent operation or stop working. Replace all four AA batteries simultaneously, ensuring correct polarity.
- Solenoid Filter Cleaning: The filtered solenoid valve includes a serviceable strainer filter. Periodically inspect and clean this filter to prevent debris from affecting water flow. Turn off the water supply before accessing the solenoid.
- Cartridge Replacement: If water flow issues persist after cleaning the filter, the internal cartridge may need replacement. Consult a qualified plumber or Sloan support for assistance.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No water flow. | Water supply off; dead batteries; clogged filter; sensor obstruction. | Check water supply valve; replace batteries; clean solenoid filter; clear sensor window. |
| Inconsistent water flow. | Low batteries; partially clogged filter; sensor interference. | Replace batteries; clean solenoid filter; ensure no reflective surfaces or strong light sources interfere with the sensor. |
| Water continuously runs. | Sensor malfunction; debris in solenoid valve; sensor range too wide. | Clean sensor window; check solenoid for debris; adjust sensor range (if applicable). If problem persists, contact support. |
| Weak water pressure. | Partially closed water supply; clogged aerator; clogged solenoid filter. | Ensure water supply is fully open; clean or replace aerator; clean solenoid filter. |
Specifications
| Feature | Detail |
|---|---|
| Brand | Sloan |
| Model Name | SF-2350 Sensor Activated Touch-Free Faucet |
| Model Number | SF-2350 (Manufacturer Part Number: 3362118) |
| Mounting Type | Deck Mount |
| Finish Type | Chrome (Polished Chrome) |
| Material | Metal (Brass Handle Material) |
| Flow Rate | 0.5 GPM (Gallons Per Minute) |
| Handle Type | Sensor (Touchless) |
| Power Source | Battery-Powered (Four AA batteries included) |
| Sensor Cable Length | 36 inches |
| Flex Hose Length | 24 inches |
| Item Weight | 4.6 pounds |
| Dimensions (D x W x H) | 4.61"D x 1.5"W x 4.7"H |
| Compliance | ADA Compliant |
Warranty and Support
Warranty: The Sloan SF-2350 Sensor Activated Touch-Free Faucet comes with a 3 Years Limited Manufacturer Warranty.
For technical assistance, troubleshooting not covered in this manual, or warranty claims, please contact Sloan customer support. Refer to the official Sloan website for the most current contact information.
You can also visit the Sloan Store on Amazon for additional product information and resources.