SureFlap 185922
SureFlap Microchip Pet Door User Manual
Model: 185922
Introduction
The SureFlap Microchip Pet Door is designed to provide secure and convenient access for your pet while preventing entry by uninvited animals. It operates by reading your pet's unique implanted microchip or an RFID collar tag, ensuring only authorized pets can enter your home. This manual provides comprehensive instructions for installation, operation, maintenance, and troubleshooting to ensure optimal performance of your pet door.
Image: Front view of the SureFlap Microchip Pet Door, showing its white frame and clear flap.
Safety Information
- Always ensure the pet door is installed securely to prevent injury to pets or people.
- Keep small children away from the pet door during operation and installation.
- Do not attempt to modify the pet door, as this may void the warranty and create safety hazards.
- Use only the specified battery type (4 C non-rechargeable alkaline batteries). Do not mix old and new batteries or different battery types.
- Dispose of batteries according to local regulations.
Package Contents
Verify that all items listed below are present in your package:
- 1 x SureFlap Microchip Pet Door
- 1 x User Manual (this document)
- 3 x Sets of screws of varying lengths
- 1 x RFID collar tag (for non-microchipped pets)
Setup and Installation
1. Battery Installation
The SureFlap Microchip Pet Door requires 4 C non-rechargeable alkaline batteries (not included). The battery compartment is located on the top of the unit. Ensure correct polarity when inserting batteries.
Image: Top view of the pet door showing the control panel and battery compartment area.
2. Choosing an Installation Location
The pet door can be installed in doors, windows, or walls. Consider the height appropriate for your pet. For glass installations, a pet door mounting adaptor is required. For wall installations, a mounting adaptor and one or more tunnel extenders may be required.
Image: Side view of the SureFlap Microchip Pet Door, illustrating the tunnel depth for installation.
3. Preparing the Opening
Use the exterior frame of the pet door as a template to mark the cut-out area. Ensure the dimensions are accurate for a proper fit.
Image: Diagram showing door/wall mounting dimensions: 207mm (W) x 234mm (H).
Image: Diagram showing glass mounting dimensions: a circular hole of 300mm diameter is optimal, up to 320mm.
The exterior frame dimensions are 262mm (W) x 281mm (H).
Image: Diagram showing the overall exterior frame dimensions of the pet door.
Operating Instructions
1. Programming Microchips/RFID Tags
The pet door can store up to 32 pet identities. To program your pet's microchip or the included RFID collar tag:
- Press the "Learn" button (often labeled with an 'Fn' or a paw print icon) on the control panel. The indicator light will flash.
- Encourage your pet to pass through the pet door. As your pet's microchip or collar tag is read, the door will register it.
- The light will change to a solid color or beep to confirm successful registration. Repeat for all pets.
The pet door is compatible with 9 (Avid Secure), 10 (FDXA), and 15 (FDXB) digit microchip numbers. If you are unsure of your pet's microchip number, consult your veterinarian or animal shelter.
Image: A cat comfortably using the SureFlap Microchip Pet Door installed in a glass panel.
Image: A small dog entering through the SureFlap Microchip Pet Door installed in a wooden door.
2. Selective Entry and Exit
The pet door scans on entry only, allowing only registered pets to come in. Any animal can exit the door. You can program the door to lock and unlock at specified times to set a curfew for your pets.
3. Low Battery Indicator
When the batteries are low, the indicator light will flash red, signaling that the batteries need to be replaced soon. Estimated battery life is up to 12 months, depending on usage.
Maintenance
- Regularly clean the pet door flap and tunnel with a damp cloth to remove dirt and debris. Avoid abrasive cleaners.
- Check the battery compartment periodically for corrosion and replace batteries as indicated by the low battery light.
- Ensure the flap moves freely and is not obstructed by foreign objects.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Pet not recognized / Door not unlocking. | Microchip not registered, low batteries, pet moving too quickly, or microchip position. | Re-register pet's microchip. Replace batteries. Encourage pet to approach slowly. Consult veterinarian about microchip position if issues persist. |
| Intruder animals entering. | Door set to "any animal can enter" mode, or physical obstruction. | Ensure the door is set to selective entry mode. Check for and remove any obstructions preventing the flap from closing fully. |
| Flap not closing properly. | Debris in the mechanism, or damaged flap. | Clean the flap and hinge area. Inspect for damage; contact support if damaged. |
| Short battery life. | Frequent use, extreme temperatures, or incorrect battery type. | Ensure C non-rechargeable alkaline batteries are used. Battery life can vary with usage frequency and environmental conditions. |
Specifications
| Feature | Detail |
|---|---|
| Brand | SureFlap |
| Model Name | Sure Petcare SureFlap Microchip Pet Door |
| Model Number | 185922 |
| Color | White |
| Material | Plastic |
| Flap Opening Dimensions (H x W) | 170mm (H) x 178mm (W) (6 11/16" H x 7" W) Image: Diagram showing the flap opening dimensions. |
| Door/Wall Mounting Dimensions (H x W) | 234mm (H) x 207mm (W) |
| Exterior Frame Dimensions (H x W) | 281mm (H) x 262mm (W) |
| Tunnel Depth | 70mm (D) Image: Diagram illustrating the tunnel depth of the pet door. |
| Glass Mounting Hole Diameter | Optimal 300mm, up to 320mm |
| Power Source | 4 x C non-rechargeable alkaline batteries (not included) |
| Battery Life | Up to 12 months (approximate) |
| Microchip Compatibility | 9 (Avid Secure), 10 (FDXA), and 15 (FDXB) digit microchips |
| Memory Capacity | Up to 32 pet identities |
| Item Weight | 1.49 Kilograms (3.28 Pounds) |
| Product Dimensions (LxWxH) | 10.31 x 4.92 x 11.02 inches |
Warranty and Support
The SureFlap Microchip Pet Door comes with a three-year warranty from the date of purchase. Please retain your proof of purchase for warranty claims.
For technical support, troubleshooting assistance, or warranty inquiries, please visit the official SureFlap website or contact their customer service department. Contact information can typically be found on the manufacturer's website or on the product packaging.
For additional resources and product information, you may visit the Sure Petcare Store on Amazon.
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