Introduction
Thank you for choosing the John Timberland Mason 35" High Faux Stone Floor Fountain. This elegant water feature is designed to enhance both indoor and outdoor spaces with its rustic stone finish and cascading water flow. This manual provides essential information for safe setup, operation, and maintenance to ensure long-lasting enjoyment of your fountain.
Safety Information
- Always disconnect the power supply before performing any maintenance or cleaning.
- Ensure the fountain is placed on a level, stable surface to prevent tipping.
- Do not operate the pump without water. This can cause damage to the pump.
- Keep the electrical cord away from high-traffic areas and ensure it is not pinched or damaged.
- For outdoor use, connect to a ground fault circuit interrupter (GFCI) protected outlet.
- Do not allow children or pets to play with the fountain unsupervised.
- Protect the fountain from freezing temperatures by draining and storing it indoors during winter months.
Package Contents
Please check to ensure all components are present and undamaged:
- Fountain body (main structure with bowls)
- Water pump
- Power cord (6-foot)
- LED lighting (pre-installed)
- Instruction Manual
Setup Instructions
Follow these steps to set up your fountain:
- Unpack Components: Carefully remove all parts from the packaging. Place the fountain body on a clean, flat surface.
- Position the Fountain: Choose a level and stable location for your fountain, ensuring it is near a suitable electrical outlet.
- Install the Pump: Locate the pump and the tubing inside the fountain. Connect the pump to the end of the tubing. Ensure the connection is secure.
- Submerge the Pump: Place the pump completely into the lowest water basin of the fountain. Ensure it is fully submerged.
- Fill with Water: Fill the fountain with distilled water until the pump is fully covered and the water level is sufficient for circulation, typically to the fill line or just below the rim of the lowest basin. Avoid overfilling.
- Connect Power: Plug the power cord into a GFCI-protected electrical outlet. The pump and LED lights will activate.
- Adjust Water Flow: If your pump has an adjustable flow rate, you can modify it to achieve your desired water sound and minimize splashing.


Operating Instructions
- Power On/Off: The fountain operates by plugging it into an electrical outlet. To turn it off, simply unplug the power cord.
- Water Level: Regularly check the water level. Due to evaporation, especially outdoors, water levels will decrease. Refill with distilled water as needed to keep the pump fully submerged.
- Pump Adjustment: Some pumps include a flow adjustment switch. If present, adjust this switch to control the water flow rate to your preference.

Video: An official product video demonstrating the John Timberland Mason Floor Fountain in operation, showcasing its water flow and overall aesthetic.
Maintenance
- Regular Cleaning: Clean the fountain and pump regularly to prevent mineral buildup and algae growth. Disconnect power, drain water, and use a soft brush and mild soap. Rinse thoroughly.
- Water Treatment: Use a non-toxic algaecide or fountain cleaner to keep water clear and prevent algae. Follow product instructions carefully.
- Pump Care: Periodically remove the pump and clean any debris from the impeller. This ensures optimal performance and longevity.
- Winterization: Before the first frost, drain all water from the fountain and pump. Clean and dry all components. Store the fountain and pump indoors in a dry, protected area to prevent damage from freezing.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No water flow or weak flow | Low water level, clogged pump, kinked tubing, pump not plugged in. | Check water level and refill. Clean pump impeller. Ensure tubing is clear. Verify power connection. |
| Excessive splashing | Water flow too strong, uneven surface. | Adjust pump flow rate if available. Ensure fountain is on a perfectly level surface. |
| Pump is noisy | Low water level, debris in pump, pump not properly seated. | Add water to fully submerge pump. Clean pump. Ensure pump is stable in the basin. |
| Algae growth | Sunlight exposure, lack of water treatment. | Clean fountain thoroughly. Use an algaecide. Consider relocating to a shadier spot if possible. |
Specifications
- Model Number: V7837
- Brand: John Timberland
- Dimensions: 35" High x 15" Wide x 16.5" Deep
- Weight: 26 lbs
- Material: Cast Resin
- Power Source: Plug-in Electric
- Pump Capacity: 3 gallons per minute
- Special Features: Lightweight, Integrated LED Lighting
- UPC: 736101522140

Warranty & Support
This John Timberland fountain comes with a Limited 1-year warranty from the manufacturer, Universal Lighting and Decor. For warranty claims, technical support, or replacement parts, please contact John Timberland customer service or visit their official website. Keep your purchase receipt as proof of purchase.
For further assistance, you may visit the John Timberland Store on Amazon.