Racold Pronto 3V
Racold PRONTO NEO Electric Instant Water Heater 3L - Instruction Manual
Model: Pronto 3V | Brand: Racold
1. Introduction
Thank you for choosing the Racold PRONTO NEO Electric Instant Water Heater 3L. This manual provides essential information for the safe and efficient installation, operation, and maintenance of your new water heater. Please read these instructions carefully before use and retain them for future reference.
The Racold PRONTO NEO Electric Instant Water Heater 3L is designed to provide instant hot water for your bathroom and kitchen needs. Featuring an anti-backflow system, three levels of safety, a rust-proof body, and faster heating, this vertical geyser ensures comfort and reliability.
2. Important Safety Information
WARNING: Failure to follow these safety instructions could result in electric shock, fire, property damage, or personal injury.
- Installation must be performed by qualified personnel in accordance with local regulations and this manual.
- Do not operate the water heater if it is damaged or malfunctioning.
- Ensure the electrical supply matches the specifications of the appliance (230 Volts, 3 KW).
- Never block the pressure relief valve.
- Do not attempt to repair the appliance yourself. Contact authorized service personnel.
- The appliance is equipped with 3 levels of safety against high temperature and pressure, including a cutout, thermostat, and safety valve.
- The anti-syphoning system prevents water from flowing back into the container, avoiding dry heating.
- The Auto Cut Off feature, managed by a stem-type thermostat and cutout, provides automatic temperature control and enhanced safety.



Video Description: Racold Safety Features
This video highlights the safety features of Racold water heaters. It emphasizes "PROTECT WHAT REALLY MATTERS" and details "three levels of safety against high temperature and pressure with cutout, thermostat and safety valve." The video concludes by showing various Racold water heater models and the tagline "Let your family #BeReborn with Safety+."
3. Product Features
- PUF Insulation: The dense and thick insulation in the tank effectively retains heat, improving energy efficiency and lowering electricity costs.
- Faster Heating: The high-capacity heating element ensures rapid access to hot water.
- Auto Cut Off: The stem-type thermostat and cutout feature provide automatic temperature control and added safety.
- No Back Flow: The anti-syphoning system prevents water from flowing back into the container, thus avoiding dry heating.
- High Pressure Resistance: The water heater has high pressure withstanding capacity (up to 6.5 Bars), making it suitable for high-rise buildings and high-pressure pump applications.
- Safety Plus: Provides 3 levels of safety against high temperature and pressure.
- Fire Retardant Cable: Equipped with a fire retardant cable for extra protection.
- Capacity: 3 litres.
- Mount Type: Vertical.

Image: Elegant Italian design and efficient heating.

Image: Suitable for kitchen applications.

Image: Product dimensions and 3 Litre capacity.

Image: Front view of the water heater.
4. Setup and Installation
For optimal performance and safety, professional installation by a qualified technician is highly recommended.
4.1 Pre-Installation Checklist
- Ensure the installation location is suitable for a vertical mount and can support the weight of the water heater when full.
- Verify that the electrical supply meets the product specifications (230V, 3KW). A 16A 3-pin plug is required (not included).
- Inlet and outlet pipes are not included with the product and will be provided by the technician during installation.
- Ensure adequate space for maintenance and ventilation around the unit.
4.2 Mounting the Water Heater
The Racold PRONTO NEO is designed for vertical mounting. Use appropriate fasteners for your wall type to securely attach the unit. Refer to the detailed diagrams in the included warranty manual for precise mounting instructions.

Image: Rear view of the water heater, illustrating mounting points.

Image: Front view of the water heater, showing the temperature control.
5. Operating Instructions
5.1 Initial Startup
- Ensure the water heater is properly installed and connected to both water supply and electrical power.
- Open the hot water tap in your bathroom or kitchen to allow air to escape from the unit.
- Once water flows steadily from the hot water tap, close the tap.
- Switch on the electrical power to the water heater. The indicator light will illuminate.
5.2 Temperature Control
The Racold PRONTO NEO features a temperature control dial on the front of the unit. Rotate the dial to adjust the desired water temperature. The water heater will automatically heat the water to the set temperature and maintain it using the auto cut-off feature.
5.3 Daily Use
Simply switch on the power to the water heater when hot water is needed. Due to its instant heating capability, hot water will be available quickly. Switch off the power when not in use to conserve energy.
6. Maintenance
Regular maintenance ensures the longevity and efficient operation of your Racold PRONTO NEO water heater.
6.1 Cleaning
- Before cleaning, always switch off the power supply to the water heater.
- Wipe the exterior of the unit with a soft, damp cloth. Do not use abrasive cleaners or solvents.
6.2 Descaling and Inspection
Depending on your water quality, mineral deposits (scale) may accumulate inside the tank and on the heating element over time. It is recommended to have the unit inspected and descaled by a qualified technician annually. This will help maintain heating efficiency and prevent damage.
Refer to the warranty manual for detailed maintenance schedules and procedures.
7. Troubleshooting
If you encounter any issues with your water heater, please refer to the following common troubleshooting steps. For problems not listed here or if issues persist, contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| No hot water / Water not heating |
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| Water is not hot enough |
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| Water leakage |
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Video Description: Amazon.in Product Overview
This video provides a quick overview of the Racold Pronto Neo 3 Litres 3KW Instant Water Heater. It highlights key features such as High Pressure Resistance (HPR) suitable for high-rise buildings (rated pressure: 6 bar), Auto Cut Off for safety, No Back Flow of water, and Safety Plus features. It also details the warranty (2 years on product, 2 years on heating element, 5 years on tank) and provides contact numbers for installation/product queries: [18604252288] and [8600256000]. The video concludes by stating the Country of Origin as India.
8. Technical Specifications
| Brand | Racold |
| Model Number | Pronto 3V |
| Product Dimensions (W x H) | 20.9 cm x 33.5 cm |
| Capacity | 3 Litres |
| Colour | Off-White |
| Wattage | 3 KW |
| Voltage | 230 Volts |
| Heat Output | 3 Kilowatts |
| Efficiency | High Efficiency |
| Style | Pronto Neo |
| Maximum Operating Pressure | 6.5 Bars |
| Mounting Type | Vertical |
| Special Feature | Auto Restart |
| Country of Origin | Vietnam |
| Item Weight | 2 kg 700 g |
Note: The product is manufactured by M.B. Deco International/Indus India and imported by Ariston Thermo India PVT LTD.
9. Warranty and Support
9.1 Warranty Information
Your Racold PRONTO NEO Electric Instant Water Heater comes with the following warranty:
- 2 years on the product.
- 2 years on the heating element.
- 5 years on the tank.
Please retain your purchase receipt and the warranty card for any warranty claims. The warranty manual included with the product provides full terms and conditions.
9.2 Customer Support
For any installation, product queries, or complaints, please contact Racold customer care:
- Toll-Free Number: 18604252288
- Alternate Number: 8600256000
The customer care team will assist you with scheduling technician visits for installation or service.
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