APC BK500
APC Back-UPS CS 500 (BK500) User Manual
Uninterruptible Power Supply
1. Introduction
The APC Back-UPS CS 500 (model BK500) is an Uninterruptible Power Supply (UPS) designed to provide power protection for your electronic equipment. It safeguards against power surges, spikes, and provides temporary battery power during outages, allowing for a graceful shutdown of connected devices. This manual provides essential information for the safe and efficient use of your UPS.
2. Safety Instructions
Read these instructions carefully before installing or operating the UPS.
- This UPS is intended for indoor use only.
- Do not operate this UPS in direct sunlight, in contact with fluids, or where there is excessive dust or humidity.
- Connect the UPS power cable directly to a wall outlet. Do not use extension cords or surge protectors.
- Ensure the UPS is placed on a stable surface.
- Servicing of batteries should be performed or supervised by personnel knowledgeable of batteries and the required precautions. Keep unauthorized personnel away from batteries.
- Do not dispose of batteries in a fire. The batteries may explode.
- Do not open or mutilate batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic.
3. Package Contents
Verify that all contents are present upon receipt:
- APC Back-UPS CS 500 (BK500) Unit
- Software CD
- Cord Management Straps
- USB Communication Cable
4. Product Overview
Figure 1: Front Panel
This image displays the front of the APC Back-UPS CS 500. Visible indicators include 'On Line', 'On Battery', 'Overload', and 'Replace Battery'. A circular power button is centrally located below the indicators. The APC logo and 'Back-UPS CS 500' model name are also visible.
Figure 2: Rear Panel
This image shows the rear panel of the APC Back-UPS CS 500. It features six power outlets, divided into 'Battery Backup Plus Surge Protection' (three outlets) and 'Surge Protection Only' (three outlets). Also visible are ports for 'Modem/Phone/Fax' and a 'Data Port', along with a 'Circuit Breaker Push to Reset' button and a 'Building Wiring Fault' indicator.
Front Panel Indicators:
- On Line: Illuminates when the UPS is supplying conditioned utility power to connected equipment.
- On Battery: Illuminates when the UPS is supplying battery power to connected equipment during an outage.
- Overload: Illuminates if connected equipment exceeds the UPS's capacity.
- Replace Battery: Illuminates when the battery needs replacement.
Rear Panel Connections:
- Battery Backup Plus Surge Protection Outlets: Provide battery power during outages and surge protection. Connect critical equipment like computers and monitors here.
- Surge Protection Only Outlets: Provide surge protection only. Connect non-critical equipment like printers or scanners here.
- Modem/Phone/Fax Ports: Protect against surges traveling over phone/fax lines.
- Data Port: Connects the UPS to your computer for power management software communication.
- Circuit Breaker: Resettable overload protection.
5. Setup
- Initial Battery Connection: The UPS is shipped with the battery disconnected for safety. Locate the battery compartment (usually on the bottom or rear) and connect the battery terminals as instructed in the quick start guide or on the unit itself.
- Connect to Utility Power: Plug the UPS power cord directly into a grounded 120V wall outlet. Do not use surge protectors or extension cords. Allow the UPS to charge for at least 8 hours before connecting equipment to ensure full battery capacity.
- Connect Equipment:
- Plug critical equipment (computer, monitor, external hard drives) into the Battery Backup Plus Surge Protection outlets.
- Plug non-critical equipment (printer, scanner, speakers) into the Surge Protection Only outlets.
- Connect Data Line Protection (Optional): If desired, connect your phone/fax line or network cable through the respective ports on the rear of the UPS to protect against surges.
- Install Power Management Software (Optional): Use the provided software CD and USB cable to install APC PowerChute Personal Edition software on your computer. This software allows for automatic graceful shutdown during extended power outages and provides advanced power management features.
6. Operation
Turning the UPS On/Off:
- To Turn On: Press the power button on the front panel. The 'On Line' indicator will illuminate.
- To Turn Off: Press and hold the power button until the UPS beeps and all indicators turn off.
Self-Test:
To perform a self-test, ensure the UPS is connected to utility power and press the power button briefly. The UPS will switch to battery power for a few seconds, then return to utility power. This tests the battery and internal circuitry.
Understanding Alarms:
- On Battery: A steady beep indicates the UPS is operating on battery power.
- Low Battery: Rapid beeping indicates the battery is running low and connected equipment should be shut down.
- Overload: A continuous tone indicates an overload condition. Disconnect non-essential equipment immediately.
7. Maintenance
Battery Replacement:
The APC Back-UPS CS 500 uses a sealed lead-acid battery. The 'Replace Battery' indicator will illuminate when the battery needs replacement, typically every 3-5 years depending on usage and environmental conditions.
Caution: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the manufacturer's instructions and local regulations.
- Turn off the UPS and disconnect it from the wall outlet.
- Disconnect all connected equipment.
- Access the battery compartment (refer to your specific model's instructions for location).
- Carefully disconnect the battery terminals and remove the old battery.
- Insert the new replacement battery, ensuring correct polarity when connecting the terminals.
- Close the battery compartment.
- Reconnect the UPS to utility power and allow it to charge for 24 hours.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| UPS will not turn on. | Battery disconnected or discharged. | Ensure battery is connected. Plug UPS into wall outlet and allow to charge for 8 hours. |
| UPS beeps continuously and 'Overload' indicator is on. | Too much equipment connected. | Disconnect non-essential equipment from battery backup outlets until the alarm stops. |
| 'Replace Battery' indicator is on. | Battery has reached end of life. | Replace the battery as described in the Maintenance section. |
| 'Building Wiring Fault' indicator is on. | Wiring problem in wall outlet. | Consult a qualified electrician to inspect the building wiring. |
9. Specifications
- Model: BK500
- Output Power Capacity: 500 VA / 300 Watts
- Nominal Output Voltage: 120 Volts
- Output Connections: 6 total outlets (3 Battery Backup & Surge Protection, 3 Surge Protection Only)
- Battery Type: Lead Acid
- Battery Amperage: 7 Amps
- Color: White
- Manufacturer: APC
- Item Weight: 0.01 ounces (Note: This value may be a data entry error and not reflect actual product weight.)
10. Warranty and Support
APC products are backed by a limited warranty. For specific warranty terms and conditions applicable to your region, please refer to the warranty card included with your product or visit the official APC website. For technical support, product registration, or further assistance, please visit www.apc.com/support.
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