Dish EL-UDON-81457

DISH Network 40.0 UHF 2G Remote User Manual

Model: EL-UDON-81457

Introduction

This user manual provides comprehensive instructions for the DISH Network 40.0 UHF 2G Remote, designed specifically for use with DISH Hopper and Joey Receivers. This remote offers reliable control over your entertainment system, utilizing a UHF signal for enhanced range and performance.

Setup

1. Battery Installation

The DISH Network 40.0 remote requires two (2) AA batteries for operation. Follow these steps to install them:

  1. Locate the battery compartment on the back of the remote control.
  2. Slide the battery cover downwards and lift it off.
  3. Insert two AA batteries, ensuring the positive (+) and negative (-) terminals align correctly with the indicators inside the compartment.
  4. Replace the battery cover by sliding it back into place until it clicks securely.

2. Pairing the Remote with Your Receiver

The 40.0 remote operates using a UHF signal, which requires pairing with your Hopper or Joey receiver. This allows the remote to control the receiver without needing a direct line of sight.

  1. Ensure your Hopper or Joey receiver is powered on.
  2. On the remote, press the SYSTEM INFO button (or MENU then navigate to Settings > Remote Control > Pair Remote).
  3. Follow the on-screen prompts to complete the pairing process. This typically involves pressing a specific button combination on the remote or confirming a code displayed on the screen.
  4. Once successfully paired, a confirmation message will appear on your TV screen.

For detailed pairing instructions specific to your receiver model, refer to your receiver's user manual or the DISH Network support website.

Operating Instructions

The DISH Network 40.0 remote provides intuitive control over your Hopper or Joey receiver. Below is an overview of key buttons and their functions.

DISH Network 40.0 UHF 2G Remote front view

Figure 1: Front view of the DISH Network 40.0 UHF 2G Remote, showing all buttons and their layout.

Remote Button Functions

ButtonFunction
POWERTurns the receiver and TV on/off.
MODES (TV, DVD, AUX, SAT)Selects the device the remote controls. Ensure SAT mode is selected for receiver control.
INPUTChanges the input source on your TV.
MENUAccesses the main menu of the DISH receiver.
GUIDEDisplays the program guide.
VOLUME (+/-)Adjusts the TV volume.
CHANNEL (+/-)Changes the channel.
SELECT / Navigation ArrowsNavigates menus and selects options.
DVRAccesses your Digital Video Recorder (DVR) recordings.
PLAY, PAUSE, STOP, FWD, BACK, SKIP FWD, SKIP BACKControls playback of live TV and recorded content.
RECORDInitiates recording of the current program.
INFODisplays program information.
SEARCHOpens the search function for programs and content.
VIEW LIVE TVReturns to live television.
Colored Buttons (Red, Green, Yellow, Blue)Functions vary depending on the on-screen menu or application. For Hopper 3, these buttons may offer enhanced features like one-click Closed Captioning (Green button).
Numeric Keypad (0-9)Direct channel entry and text input.
SWAPSwitches between the current and previous channel.
PIPPicture-in-Picture function (if supported by receiver/TV).
OnDemandAccesses On Demand content.

For specific programming of the TV, DVD, or AUX modes, refer to the programming instructions provided with your receiver or on the DISH Network support website. The remote may come with a label sheet for custom input programming, as shown in Figure 2.

DISH Network 40.0 UHF 2G Remote with input label sheet

Figure 2: DISH Network 40.0 UHF 2G Remote shown with an accompanying sheet of input labels, which can be used to customize the remote's functions for various devices.

Maintenance

To ensure the longevity and optimal performance of your DISH Network 40.0 remote, follow these maintenance guidelines:

  • Cleaning: Use a soft, dry cloth to wipe the remote. For stubborn dirt, slightly dampen the cloth with water or a mild, non-abrasive cleaner. Avoid excessive moisture and harsh chemicals.
  • Battery Replacement: Replace batteries when the remote's response becomes sluggish or if the indicator light (if present) signals low battery. Always replace both batteries at the same time with new ones of the same type (AA).
  • Storage: Store the remote in a cool, dry place away from direct sunlight, extreme temperatures, and high humidity.
  • Avoid Drops: Protect the remote from physical impact, as drops can damage internal components.

Troubleshooting

If you encounter issues with your DISH Network 40.0 remote, try the following solutions:

ProblemPossible Cause / Solution
Remote not responding.
  • Batteries: Check if batteries are inserted correctly or need replacement.
  • Pairing: The remote may have lost its pairing with the receiver. Re-pair the remote following the "Pairing the Remote with Your Receiver" instructions in the Setup section.
  • Mode: Ensure the remote is set to SAT mode to control the receiver.
Remote controls TV but not receiver.
  • Mode: Verify the remote is in SAT mode.
  • Pairing: The remote might not be properly paired with the receiver. Re-pair it.
Remote controls receiver but not TV (e.g., volume, power).
  • TV Mode: Ensure the remote is programmed for your TV. Switch to TV mode and attempt to control the TV. If it doesn't work, you may need to program the remote for your specific TV brand using codes found on the DISH Network support website.
Buttons are sticky or unresponsive.
  • Cleaning: Clean the remote thoroughly, especially around the buttons, to remove any dirt or residue.
  • Wear and Tear: If the remote is old, internal contacts may be worn. Replacement may be necessary.

If these steps do not resolve the issue, contact DISH Network customer support for further assistance.

Specifications

FeatureDetail
Model NumberEL-UDON-81457 (DISH Network 40.0)
CompatibilityDISH Hopper and Joey Receivers only
Communication TypeUHF (Ultra High Frequency) 2G Signal
Power Source2 x AA Batteries (required)
Dimensions (L x W x H)8.5 x 1.2 x 4.1 inches (approximate)
Item Weight4 ounces (approximate, without batteries)
ColorBlack
Max Number of Supported Devices4 (SAT, TV, DVD, AUX)

Warranty and Support

Warranty Information

This product is typically covered by a limited warranty provided by DISH Network or the retailer from whom it was purchased. Warranty terms and conditions may vary. Please retain your proof of purchase for warranty claims.

Note: The provided product information includes a legal disclaimer from a specific seller regarding returns. For official product warranty, please refer to DISH Network's official documentation.

Customer Support

For further assistance, technical support, or to inquire about replacement parts, please contact DISH Network customer service:

  • DISH Network Official Website: www.dish.com/support
  • Phone Support: Refer to the DISH Network website for current contact numbers.

When contacting support, please have your receiver model number and the remote's model number (EL-UDON-81457) readily available.

© 2025 DISH Network. All rights reserved. Information subject to change without notice.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.

After a successful submission, we securely hash the supplied account or form email before sending it to Microsoft Advertising for conversion attribution. Privacy details.