Ritto RGE1787570 Color Comfort Video Intercom User Manual

1. Introduction

This manual provides comprehensive instructions for the installation, operation, and maintenance of your Ritto RGE1787570 Color Comfort Video Intercom. This device is designed for use with TwinBus video intercom systems, offering clear color image reproduction and advanced communication features. Please read this manual thoroughly before installation and use to ensure proper function and safety.

2. Safety Information

Always observe the following safety precautions to prevent injury or damage to the device:

• Ensure all electrical connections are made by a qualified professional and comply with local regulations.
• Do not expose the device to moisture, extreme temperatures, or direct sunlight.
• Do not attempt to open or repair the device yourself. Refer all servicing to authorized personnel.
• Disconnect power before performing any maintenance or cleaning.
• This system is equipped with a hearing protection device.

3. Package Contents

Verify that all items are present in the package:

• Ritto RGE1787570 Color Comfort Video Intercom Unit (White)
• Installation accessories (e.g., mounting bracket, screws, connectors) - Specific items may vary, refer to packaging.

Figure 1: Ritto RGE1787570 Color Comfort Video Intercom main unit.

4. Product Features

The Ritto RGE1787570 Video Intercom offers a range of advanced functionalities:

• Display: 89 mm (3.5") TFT color screen with 320x240x3 (RGB) pixels and LED backlight.
• User Interface: Menu-driven operation and commissioning via On-Screen Display (OSD) in 13 languages.
• Call Management: Answer/End button, door opening button, call switch with optical feedback.
• Ringtones: 20 selectable ringtones with 8 adjustable volume levels.
• Visual Indicators: Optical call indicator, night design, light switching function.
• Camera Control: Compatible with Portier 18787 camera module or 14915 camera switch.
• Advanced Functions: Call memory function, differentiated door chime, floor call, and internet call.
• Integrated Relays: Integrated switching relay and potential-free switching output.
• Intercom: Internal intercom available via menu.
• Automatic Door Opening: For door calls and floor calls.
• Adjustable Settings: Adjustable voice volume, automatic call pickup, brightness, color, and contrast.
• Special Key: One special key with optical feedback.
• Durability: Scratch-resistant screen protection.

5. Setup and Installation

Installation should be performed by a qualified technician. Ensure power is disconnected before beginning installation.

5.1 Wiring Connections

The Ritto RGE1787570 operates on a TwinBus system. Connect the unit to the TwinBus wiring according to the system's wiring diagram. Pay close attention to polarity and terminal designations.

Figure 2: Example of wiring connectors for the Ritto TwinBus system.

5.2 Mounting

Mount the intercom unit securely to a wall using the provided mounting bracket and screws. Ensure it is at an appropriate height for comfortable viewing and operation.

5.3 Power Supply

The unit requires a power supply of 12 V AC or 18 V to 24 V DC. Connect the power supply according to the system's specifications.

5.4 Initial Commissioning

After installation and power connection, the unit can be commissioned via the On-Screen Display (OSD) menu. Follow the on-screen prompts to select language, configure basic settings, and test functionality.

6. Operation

6.1 Answering and Ending Calls

When a call is received, the screen will activate and an optical indicator will flash. Press the Answer button to establish communication. To end a call, press the End button.

6.2 Door Opening

During an active call or after a door call, press the Door Open button to unlock the connected door. The system also supports automatic door opening for door and floor calls, configurable via the menu.

6.3 Menu Navigation and Settings

Navigate the OSD menu using the directional buttons. Access settings to customize:

• Ringtone: Select from 20 options and adjust volume (8 levels).
• Display: Adjust brightness, color, and contrast of the TFT screen.
• Voice Volume: Adjust the volume of the speaker and microphone.
• Automatic Call Pickup: Enable or disable this feature.
• Intercom: Initiate internal calls to other units within the system.
• Camera Control: If connected to a compatible camera module, control camera functions through the menu.

6.4 Special Key

The unit features one special key with optical feedback, which can be programmed for a specific function as per your system configuration (e.g., activating an additional light, opening a second gate).

7. Maintenance

The Ritto RGE1787570 requires minimal maintenance.

• Cleaning: Wipe the unit with a soft, dry cloth. For stubborn dirt, use a slightly damp cloth with a mild, non-abrasive cleaner. Do not use harsh chemicals or abrasive materials.
• Screen Care: The screen has scratch protection. Avoid using sharp objects on the display.
• Inspection: Periodically check for any visible damage to the unit or wiring.

8. Troubleshooting

If you encounter issues with your video intercom, try the following steps:

• No Power/Display: Check the power supply connections and ensure the correct voltage (12 V AC or 18-24 V DC) is being supplied.
• No Audio/Video: Verify all TwinBus wiring connections are secure and correctly terminated. Check system settings in the OSD menu.
• Door Opener Not Working: Ensure the door opener is correctly wired and receiving power. Check the door opening button functionality.
• Intermittent Operation: This could indicate a loose connection or power fluctuation. Consult a qualified technician.

For persistent problems, contact your installer or Ritto customer support.

9. Specifications

10. Warranty and Support

For warranty information and technical support, please refer to the documentation provided with your purchase or contact your authorized Ritto dealer. Keep your proof of purchase for warranty claims.