Introduction
The Venstar ACC0400 Outdoor Sensor is designed to provide accurate temperature readings for use with compatible Venstar Platinum Slimline Thermostats. This sensor can be configured to measure either indoor or outdoor air temperature, offering flexibility for various HVAC system setups.
When used indoors, it functions as a remote temperature sensor, transmitting room temperature data to the thermostat. When installed outdoors, it supplies external temperature information, which is typically used for display purposes and not for direct heating or cooling control.
Product Overview

Figure 1: Front view of the Venstar ACC0400 Outdoor Sensor. This image shows the compact, rectangular white casing of the sensor, featuring two visible screw holes for secure wall mounting.
The ACC0400 sensor is a compact, wired device. It is specifically designed to integrate seamlessly with a range of Venstar thermostats, enhancing their functionality by providing additional temperature data points.
Setup and Installation
Compatibility
The ACC0400 sensor is compatible with the following Venstar thermostats:
- T1100FS
- T1700
- T1800
- T1900
- T2700
- T2800
- T2900
- T2300FS
- TSTATEZ
Wiring Requirements
Proper wiring is crucial for the sensor's operation. The sensor requires a wired connection to the compatible thermostat.
- Acceptable Wire Types: CAT5, CAT5e, or CAT6 network communication cable.
- Wire Specification: Unshielded with 4 twisted pairs of 24 gauge solid wire.
- Maximum Distance: The maximum recommended distance between the sensor and the thermostat using 24 gauge wire is 250 feet (approximately 76 meters).
- Note: The sensor unit does not include wiring. Wiring must be purchased separately.
Installation Steps (General)
- Power Off: Ensure power to the thermostat and HVAC system is turned off at the circuit breaker before beginning installation.
- Mounting Location: Choose an appropriate location for the sensor. For outdoor use, select a shaded area away from direct sunlight, heat sources, or vents that could affect temperature readings. For indoor use, select a central location away from drafts or direct heat/cold sources.
- Mounting: Secure the sensor to a wall or flat surface using appropriate fasteners through the designated mounting holes.
- Wiring: Route the specified communication cable from the sensor to the thermostat. Connect the wires according to the wiring diagram provided in your thermostat's installation manual. Ensure all connections are secure.
- Power On: Once wiring is complete and verified, restore power to the thermostat and HVAC system.
- Configuration: Refer to your specific thermostat's user manual for instructions on how to enable and configure the external sensor input.
Operating Principles
The Venstar ACC0400 sensor operates by continuously monitoring the ambient air temperature at its installed location and transmitting this data to the connected Venstar thermostat.
- Indoor Temperature Sensing: When configured as an indoor remote sensor, the ACC0400 provides the thermostat with the current room temperature, which can be used by the thermostat for temperature control or display.
- Outdoor Temperature Sensing: When configured as an outdoor sensor, it provides external temperature information. This data is primarily for informational display on compatible thermostats (e.g., T1800, T1900, T2800, T2900) and is typically not used to directly control heating or cooling operations. These thermostats may also display the high and low outdoor air readouts for the day.
The sensor itself does not have any user-adjustable controls or displays; its function is solely to provide temperature data to the thermostat.
Maintenance
The Venstar ACC0400 Outdoor Sensor is designed for low maintenance. Regular maintenance is generally not required beyond occasional cleaning and ensuring secure connections.
- Cleaning: Periodically, gently wipe the exterior of the sensor with a soft, dry cloth to remove dust or debris. Do not use abrasive cleaners, solvents, or excessive moisture.
- Connection Check: If experiencing issues, ensure that the wiring connections at both the sensor and the thermostat are secure and free from corrosion.
- Obstruction Check: Ensure that the sensor's vents (if any) are not blocked by dust, debris, or other objects, as this could affect temperature accuracy.
Troubleshooting
If the Venstar ACC0400 sensor is not functioning as expected, consider the following troubleshooting steps:
- No Temperature Reading / Incorrect Reading:
- Verify compatibility with your specific thermostat model.
- Check all wiring connections at both the sensor and the thermostat. Ensure they are firm and correctly terminated according to your thermostat's manual.
- Confirm that the correct wire type (CAT5, CAT5e, or CAT6, 24 gauge solid wire) has been used and that the total wire run does not exceed 250 feet.
- Ensure the sensor is not exposed to direct sunlight, drafts, or heat/cold sources that could skew readings.
- Consult your thermostat's manual for specific sensor configuration settings. The sensor may need to be enabled or calibrated within the thermostat's menu.
- Sensor Not Detected by Thermostat:
- Double-check all wiring for continuity and correct polarity.
- Ensure the thermostat's power is on and it is functioning correctly otherwise.
- If possible, test the sensor with a known compatible thermostat or test the wiring with a multimeter to check for breaks.
If issues persist after following these steps, contact Venstar customer support or a qualified HVAC technician.
Specifications
| Feature | Detail |
|---|---|
| Manufacturer | Venstar |
| Part Number | VSACC0400 |
| Item Model Number | ACC0400 |
| Product Dimensions | 6 x 5 x 2 inches (approximately 15.24 x 12.7 x 5.08 cm) |
| Item Weight | 1 pound (approximately 0.45 kg) |
| Color | White |
| Power Source | Battery Powered |
| Mounting Type | Wall Mount |
| Special Features | Outdoor Temperature Sensing |
| Included Components | Sensor (wire not included) |
| Compatible Thermostats | T1100FS, T1700, T1800, T1900, T2700, T2800, T2900, T2300FS, TSTATEZ |
| Max Wire Distance | 250 ft (using 24 gauge wire) |
| Wire Type | CAT5, CAT5e, or CAT6 network communication cable, unshielded with 4 twisted pairs of 24 gauge solid wire |
Note on Power Source: While the specifications list "Battery Powered", the product description and "Batteries Required? No" indicate that the sensor is powered via its wired connection to the thermostat, not by internal batteries. This specification likely refers to a general product category.
Warranty Information
Specific warranty details for the Venstar ACC0400 Outdoor Sensor are not provided in this manual. Please refer to the product packaging, the official Venstar website, or contact Venstar customer support for the most current and complete warranty information.
Support and Contact
For technical assistance, troubleshooting beyond this manual, or inquiries regarding your Venstar ACC0400 Outdoor Sensor, please contact Venstar customer support.
You can typically find contact information (phone numbers, email, or support website) on the official Venstar website or on your product's packaging.





