DNP DS-RX1HS Dye Sublimation Photo Printer: User Instruction Manual

1. Introduction

This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your DNP DS-RX1HS Dye Sublimation Photo Printer. The DS-RX1HS is designed for high-volume photo printing, offering enhanced efficiency and print speed for various applications, including photo booths and event photography. It supports multiple print sizes and features USB iSerial connectivity for seamless integration with Mac and PC systems.

Figure 1: DNP DS-RX1HS Photo Printer, angled front view. This image shows the compact design of the printer with its front media tray and the DNP logo.

2. Setup

Follow these steps to set up your DNP DS-RX1HS printer.

2.1 Unpacking

1. Carefully remove the printer from its packaging.
2. Verify that all included components are present: Printer CD, Drivers for Windows OS7 and 8.1, Printhead Cushion, Power Cord. (Print media is not included and must be purchased separately).
3. Remove any protective tapes or packing materials from the printer.

2.2 Connecting the Printer

The DS-RX1HS connects to your computer via a USB 2.0 Type B port.

1. Locate the USB 2.0 Type B port on the rear of the printer.
2. Connect one end of a USB 2.0 cable (not included) to the printer and the other end to an available USB port on your computer.

Figure 2: Rear view of the DNP DS-RX1HS Photo Printer. This image highlights the power input and USB connectivity port on the back panel.

2.3 Driver Installation

Install the necessary drivers before operating the printer.

• For Windows: Insert the included Printer CD and follow the on-screen instructions to install drivers for Windows OS7 and 8.1. Drivers for newer Windows versions and a printer Status App for RX1HS are available for download from the DNP website.
• For Mac: A Mac OS-X Print Center Driver is available for download from the DNP website.

2.4 Loading Print Media

The DS-RX1HS uses dye-sublimation media, consisting of a ribbon and glossy photo paper.

1. Open the front cover of the printer.
2. Carefully insert the paper roll into the designated slot.
3. Load the ribbon cartridge according to the instructions provided with your media kit. Ensure it is securely seated.
4. Close the front cover.

Figure 3: Interior view of the DNP DS-RX1HS Photo Printer with media loaded. This image shows the paper roll and ribbon cartridge installed inside the printer.

2.5 Power Connection

1. Connect the power cord to the power input on the rear of the printer.
2. Plug the other end of the power cord into a suitable electrical outlet.
3. Press the power button, usually located on the front or side, to turn on the printer. The POWER indicator light should illuminate.

3. Operating the Printer

Once the printer is set up and drivers are installed, you can begin printing.

3.1 Basic Printing Process

1. Ensure the printer is powered on and connected to your computer.
2. Open the image you wish to print using your preferred photo editing or printing software.
3. Select the DNP DS-RX1HS as your printer.
4. In the print settings, choose your desired print size (e.g., 4x6", 6x8") and quality (300x300dpi or 300x600dpi).
5. Initiate the print command. The printer will process and output the photo.

3.2 Print Speed and Sizes

• Print Speed: Approximately 12.4 seconds for a 4x6" print and 22 seconds for a 6x8" print.
• Supported Sizes: The printer supports 2x6", 4x6", and 6x8" print formats.

3.3 USB iSerial Functionality

The USB iSerial feature allows for simplified management when connecting multiple DS-RX1HS units to a single computer, enhancing productivity for large-scale events. Refer to the DNP website for specific software and setup instructions for this feature.

4. Maintenance

Regular maintenance ensures optimal performance and extends the life of your printer.

4.1 Media Replacement

The printer can produce up to 700 4x6" sheets per roll. Replace the ribbon and paper roll when the media runs out or when prompted by the printer status.

1. Open the front cover.
2. Remove the used paper roll and ribbon cartridge.
3. Install new media as described in Section 2.4.
4. Close the front cover.

4.2 Printhead Cleaning

A printhead cushion is included with the printer. Refer to the DNP official documentation for detailed instructions on printhead cleaning procedures to maintain print quality.

4.3 General Cleaning

• Wipe the exterior of the printer with a soft, dry cloth.
• Avoid using harsh chemicals or abrasive cleaners.
• Ensure no dust or debris accumulates in the media loading area.

5. Troubleshooting

This section addresses common issues you might encounter with your DS-RX1HS printer.

5.1 Indicator Lights

The front panel of the printer features several indicator lights to communicate its status.

Figure 4: Front view of the DNP DS-RX1HS Photo Printer. This image shows the indicator lights for Power, Ribbon, Paper, and Error on the left side of the front panel.

• POWER: Indicates the printer is powered on.
• RIBBON: Illuminates when the ribbon needs replacement or is incorrectly installed.
• PAPER: Illuminates when the paper roll needs replacement or is incorrectly installed.
• ERROR: Indicates a general error. Refer to the printer's Status App or driver software for specific error codes.

5.2 Common Issues and Solutions

For more detailed troubleshooting, consult the DNP Status App for Windows or the official DNP support website.

6. Specifications

Key technical specifications for the DNP DS-RX1HS Photo Printer:

7. Warranty and Support

For information regarding product warranty, technical support, and additional resources, please contact DNP directly or visit their official website.

• Manufacturer: DNP
• Official Website: Refer to your product packaging or the DNP website for the most current support information and driver downloads.