Bobrick 685
Bobrick B-685 Surface-Mounted Toilet Tissue Dispenser User Manual
Model: B-685
Introduction
Thank you for choosing the Bobrick B-685 Surface-Mounted Toilet Tissue Dispenser. This manual provides detailed instructions for the proper installation, operation, and maintenance of your new dispenser. Please read this manual thoroughly before installation and keep it for future reference.

Image: The Bobrick B-685 Surface-Mounted Toilet Tissue Dispenser, featuring a sleek chrome finish and a single roll design. It is designed for surface mounting.
Setup and Installation
Tools Required:
- Drill
- Drill bits appropriate for wall material
- Screwdriver (Phillips or flathead, depending on screws)
- Measuring tape
- Pencil
- Level
Installation Steps:
- Select Location: Choose a suitable wall location for the dispenser, ensuring it is at a convenient height and clear of obstructions.
- Mark Mounting Holes: Hold the dispenser against the wall at the desired location. Use a pencil to mark the positions of the mounting holes. Ensure the dispenser is level before marking.
- Drill Pilot Holes: Using the appropriate drill bit for your wall material (e.g., masonry bit for tile/concrete, wood bit for studs, or drywall bit for anchors), drill pilot holes at the marked locations.
- Insert Anchors (if necessary): If drilling into drywall or hollow walls, insert wall anchors into the pilot holes.
- Mount Dispenser: Align the dispenser's mounting holes with the drilled holes (or anchors). Secure the dispenser to the wall using the provided screws. Tighten screws firmly but do not overtighten.
- Verify Stability: Gently tug on the dispenser to ensure it is securely mounted and does not wobble.
Operating Instructions
Loading Toilet Tissue:
- Remove Empty Roll: If an empty toilet tissue roll is present, slide it off the dispenser rod.
- Prepare New Roll: Take a standard-sized toilet tissue roll.
- Insert New Roll: Gently compress the spring-loaded rod of the dispenser. Slide the new toilet tissue roll onto the rod. Release the rod, ensuring it seats properly into the dispenser arms.
- Dispense: The dispenser is now ready for use.
Maintenance
Cleaning:
- Clean the dispenser regularly with a soft, damp cloth and mild soap.
- Avoid abrasive cleaners, scouring pads, or harsh chemicals, as these can damage the finish.
- Dry thoroughly with a clean, soft cloth to prevent water spots.
Inspection:
- Periodically check the mounting screws to ensure they remain tight. Retighten if necessary.
- Inspect the spring-loaded rod for smooth operation.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dispenser feels loose on the wall. | Mounting screws are loose or wall anchors are not secure. | Tighten mounting screws. If problem persists, consider using larger or more appropriate wall anchors. |
| Toilet tissue roll does not spin freely. | Roll is too wide or rod is not properly seated. | Ensure you are using a standard-sized toilet tissue roll. Re-seat the spring-loaded rod correctly into the dispenser arms. |
Specifications
- Model: Bobrick B-685
- Type: Surface-Mounted Toilet Tissue Dispenser
- Material: Plastic, Stainless Steel
- Finish: Chrome
- Roll Quantity: Single Roll
- Product Dimensions: 7.5"L x 0.94"W
- Item Weight: 0.32 ounces
- Manufacturer: Bobrick
- UPC: 802063168518
Warranty and Support
For warranty information or technical support, please contact Bobrick customer service. Refer to the product packaging or the official Bobrick website for the most current contact details and warranty terms.
Website: www.bobrick.com
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