Introduction
This manual provides essential information for the installation, operation, and maintenance of your GROHE Eurosmart C 19381 Two-Hole Basin Mixer. Please read these instructions carefully before beginning installation or use to ensure proper function and longevity of the product. Retain this manual for future reference.

Image: The GROHE Eurosmart C 19381 Two-Hole Basin Mixer, showcasing its Starlight Chrome finish and modern design.
Safety Information
Observe the following safety guidelines during installation and operation:
- Always shut off the main water supply before attempting any installation or maintenance.
- Wear appropriate personal protective equipment, such as safety glasses and gloves.
- Ensure all connections are secure and watertight to prevent leaks.
- If you are unsure about any part of the installation process, consult a qualified plumber.
- Do not use abrasive cleaners or harsh chemicals on the chrome finish, as this can cause damage.
Package Contents
Verify that all components are present before beginning installation. The package typically includes the following items:

Image: An exploded view diagram illustrating the individual components of the GROHE Eurosmart C 19381 basin mixer, including the handle, spout, and mounting hardware.
- Basin mixer body with spout
- Operating lever/handle
- Mounting hardware (washers, nuts, screws)
- Seals and O-rings
- Connection hoses (if included)
- Note: A separate behind-wall fitting kit is required for complete installation and is not included with this product.
Specifications
| Feature | Detail |
|---|---|
| Brand | GROHE |
| Model Number | 19381000 |
| Mounting Type | Deck Mount |
| Finish Type | Chrome (Starlight Chrome) |
| Number of Handles | 1 (Lever) |
| Hole Count | 2 |
| Special Feature | Scratch Resistant |
| Installation Type | Centerset |
| Item Weight | 1.36 Kilograms |
| Spout Height | 3.94 Inches |
| Pressure Rating | High pressure, over 1.0 bar |
| Certifications | WRAS Approved |

Image: Technical drawing detailing the dimensions and installation requirements for the GROHE Eurosmart C 19381 basin mixer, including spout reach and mounting hole spacing.
Setup and Installation
Professional installation is recommended for this product. Ensure you have the necessary tools and the separate behind-wall fitting kit before proceeding.
Required Tools (Not Included):
- Adjustable wrench
- Screwdriver (Phillips and flathead)
- Sealant tape (PTFE tape)
- Drill (if new holes are required)
- Safety glasses and gloves
Installation Steps:
- Prepare the Installation Area: Turn off the main water supply. Clear the area around the basin.
- Install the Behind-Wall Fitting Kit: Follow the instructions provided with your separate GROHE behind-wall fitting kit. This typically involves securing the rough-in valve body within the wall.
- Mount the Spout and Handle: Insert the spout and handle components through the pre-drilled holes in the basin or wall, connecting them to the installed fitting kit according to the kit's instructions.
- Secure Connections: Tighten all mounting nuts and screws to secure the faucet components. Ensure all water connections are properly sealed using sealant tape to prevent leaks.
- Connect Water Supply: Connect the hot and cold water supply lines to the corresponding inlets on the fitting kit.
- Test for Leaks: Slowly turn on the main water supply and check all connections for leaks. Operate the faucet to ensure proper water flow and temperature control.
Operating Instructions
The GROHE Eurosmart C 19381 basin mixer features a single lever for controlling both water flow and temperature.
- Water Flow: Lift the lever handle upwards to increase water flow. Push it downwards to decrease or shut off the flow.
- Temperature Control: Move the lever handle to the left for hot water and to the right for cold water. Adjust the position between left and right to achieve the desired water temperature.
- The variable spout end allows for adjustment of water flow direction.
Maintenance
Regular cleaning and proper care will help maintain the appearance and functionality of your GROHE basin mixer.
- Cleaning the Finish: Clean the Starlight Chrome finish with a soft cloth and mild soap or a non-abrasive cleaner specifically designed for chrome. Rinse thoroughly with clean water and dry with a soft cloth to prevent water spots.
- Avoid Harsh Chemicals: Do not use abrasive sponges, scouring pads, or cleaners containing alcohol, ammonia, bleach, or phosphoric acid, as these can damage the chrome finish.
- Aerator Maintenance: Periodically unscrew and clean the aerator at the end of the spout to remove any mineral deposits or debris that may affect water flow.
Troubleshooting
If you encounter issues with your basin mixer, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Low Water Flow | Clogged aerator; partially closed stopcock; debris in supply lines. | Clean the aerator. Ensure stopcocks are fully open. Flush supply lines. |
| Leaking from Spout | Worn cartridge; debris in cartridge. | Contact GROHE support for cartridge replacement or service. |
| Leaking at Base/Connections | Loose connections; damaged seals/O-rings. | Tighten connections. Inspect and replace seals/O-rings if damaged. |
| Inconsistent Water Temperature | Issues with water heater; pressure imbalance. | Check water heater settings. Consult a plumber for pressure issues. |
If the problem persists after attempting these solutions, please contact GROHE customer support.
Warranty and Support
GROHE products are manufactured to the highest standards and undergo rigorous quality checks. This product is covered by GROHE's standard manufacturer's warranty, which protects against defects in materials and workmanship under normal use.
For detailed warranty terms and conditions, or for technical assistance and spare parts, please visit the official GROHE website or contact GROHE customer service directly. Please have your model number (19381000) and proof of purchase available when contacting support.
GROHE Official Website: www.grohe.com





