Introduction
This manual provides comprehensive instructions for the safe and efficient operation, installation, and maintenance of your TotalPond 2000 GPH Waterfall Pump. Designed for medium waterfalls up to 10 feet tall, this energy-efficient pump is built for quiet performance and features a self-cleaning design to ensure longevity and consistent water flow.
For optimal performance and to extend the life of your pump, please read this manual thoroughly before use and retain it for future reference.
Important Safety Information
WARNING: To avoid possible electric shock, special care should be taken since water is used in the use of pond equipment. For each of the following situations, do not attempt repairs yourself; return the appliance to an authorized service facility for service or discard the appliance.
- If the appliance shows any sign of abnormal water leakage, immediately unplug it from the power source.
- Carefully examine the appliance after installation. It should not be plugged in if there is water on parts not intended to be wet.
- Do not operate any appliance if it has a damaged cord or plug, or if it is malfunctioning or has been dropped or damaged in any manner.
- To avoid the possibility of the appliance plug or receptacle getting wet, position the pond or water feature to one side of a wall-mounted receptacle to prevent water from dripping onto the receptacle or plug. A "drip loop" should be arranged by the user for each cord connecting a pond appliance to a receptacle. The "drip loop" is that part of the cord below the level of the receptacle, or the connector if an extension cord is used, to prevent water from traveling along the cord and coming into contact with the receptacle.
- Always unplug the appliance from an outlet when not in use, before putting on or taking off parts, and before cleaning. Never yank cord to pull plug from outlet.
- Do not use this appliance for other than its intended use. The use of attachments not recommended or sold by the appliance manufacturer may cause an unsafe condition.
- Do not install or store the appliance where it will be exposed to temperatures below freezing.
- Ensure the appliance is securely installed before operating it.
- Read and observe all important notices on the appliance.
Setup Instructions
Unpacking
Carefully remove all components from the packaging. Inspect the pump and accessories for any signs of damage. Ensure all parts listed in the product packaging are present.
Image: The TotalPond 2000 GPH Waterfall Pump with its hose adapter.
Connecting Tubing
The pump is designed for easy installation. It includes an adapter that fits 1-inch and 1-1/2-inch I.D. tubing sizes. Securely attach the appropriate tubing to the pump's outlet. For best results, use tubing recommended by TotalPond.
Image: A hand demonstrating how to connect the corrugated tubing to the pump's threaded outlet.
Installing Pump Shield
The pump includes a mesh barrier pumpshield for extra protection against larger debris. Place the pump inside this mesh bag before submerging it. This helps prevent clogging and extends the pump's lifespan.
Image: A person placing the TotalPond pump into its protective mesh pumpshield bag.
Placement
Submerge the pump completely in your pond, basin, skimmer box, or pump vault. Ensure the pump is placed on a stable, level surface to prevent it from tipping over. The compact design allows it to fit through 1-inch diameter openings/conduits for easier installation.
Image: The TotalPond pump with its dimensions (7.4 in. length, 4.17 in. height, 3.9 in. width) highlighted, emphasizing its compact yet powerful design.
Installation Video
Video: An official TotalPond video demonstrating the installation and operation of the Waterfall Pump, highlighting its features and ease of use.
Operating the Pump
Initial Start-up
Once the pump is fully submerged and all tubing connections are secure, plug the pump into a grounded electrical outlet. The pump should begin operating immediately, circulating water to create your desired waterfall effect.
Flow Rate
The TotalPond 2000 GPH Waterfall Pump is designed to move large amounts of water. Its maximum pumping height is 17 feet at 0 GPH. For optimal waterfall performance, it is ideal for cascading waters up to 10 feet in height, where it can achieve approximately 1215 GPH.
Image: A flow chart illustrating the pump's performance: 2250 GPH at 0 ft., 2134 GPH at 1 ft., 1940 GPH at 3 ft., 1664 GPH at 6 ft., 1215 GPH at 10 ft. (recommended performance), and 0 GPH at 17 ft.
Maintenance
Regular maintenance is crucial for the longevity and efficient operation of your TotalPond pump. The pump features an uncomplicated design for easy disassembly and cleaning, requiring no special tools.
Image: Hands demonstrating the easy disassembly of the pump for maintenance, showing the pump housing and impeller components.
Cleaning the Pump
Periodically remove the pump from the water and disconnect it from the power source. Disassemble the pump housing to access the impeller and internal components. Clean any accumulated debris from the impeller and pump chamber. The internal design allows larger debris to flow out of the discharge and finer particles to flow out of the rear, ensuring continuous cleaning of shafts and bearings.
Image: An exploded view of the TotalPond pump, showcasing its components including the highest quality ceramic shaft and bearings, and the flex impeller for undisruptive flow.
Debris Protection
The included pumpshield helps protect the pump from dirt and debris, extending its life. The pump also has a back-spitting feature to cool the pump and allow finer particles to flow out of the back, preventing clogging.
Image: The TotalPond pump submerged in a pond, illustrating its self-cleaning, anti-clogging design where debris up to 0.25 inches flows out of the outlet, and the back-flush feature keeps the pump cool.
Winterization
In regions with freezing temperatures, remove the pump from the water before the first frost. Clean the pump thoroughly and store it in a frost-free location, submerged in a bucket of water to keep seals moist, or completely dry if recommended by manufacturer guidelines.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Pump does not operate | No power to pump Impeller jammed Damaged motor | Check power outlet and circuit breaker Clean impeller and pump housing Contact customer support |
| Reduced water flow | Clogged intake screen/pumpshield Debris in impeller Kinked or blocked tubing Pump operating at too high a head height | Clean intake screen/pumpshield Clean impeller Check and clear tubing Adjust waterfall height or use larger tubing |
| Pump is noisy | Debris in impeller Pump not fully submerged Worn bearings | Clean impeller Ensure pump is fully submerged Contact customer support |
Product Specifications
| Feature | Detail |
|---|---|
| Brand | TotalPond |
| Model Number | 871980410390 |
| Style | 2000 GPH Waterfall Pump |
| Maximum Flow Rate | 2000 GPH (33.33 Gallons Per Minute) |
| Maximum Lifting Height | 17 Feet |
| Ideal Waterfall Height | Up to 10 Feet |
| Product Dimensions (L x W x H) | 7.62" x 5.98" x 5.7" |
| Item Weight | 3.45 Pounds |
| Power Source | AC/DC |
| Voltage | 230 Volts (AC) |
| Material | Stainless Steel |
| Cord Length | 16 feet |
| Compatible Tubing | 1 inch and 1-1/2 inch I.D. |
| Manufacturer | Geo Global Partners |
| Country of Origin | China |
Warranty and Support
TotalPond products are manufactured to the highest quality standards. For specific warranty information, please refer to the documentation included with your purchase or visit the official TotalPond website. Keep your purchase receipt as proof of purchase for any warranty claims.
For technical support, troubleshooting assistance, or to inquire about replacement parts, please contact TotalPond customer service. You can also find additional resources, including a downloadable PDF user manual, on the TotalPond website or through the retailer where you purchased the product.
Official User Manual (PDF): Download Here
