Introduction
The Polycom VVX 1500D Dual Stack Business Media Phone is designed to integrate video, voice, and application capabilities into a single, user-friendly communication solution. Featuring a large touchscreen interface and an integrated camera, it simplifies video calling and offers advanced IP telephony functionalities.
This manual provides essential instructions for the setup, operation, maintenance, and troubleshooting of your VVX 1500D device, ensuring optimal performance and user experience.
An image showing the Polycom VVX 1500D Video Phone, featuring its large touchscreen display and handset.
Setup
Unpacking
Carefully remove all components from the packaging. Verify that the following items are present:
- Polycom VVX 1500D phone unit
- Handset
- Handset cord
- Ethernet cable
Note: A power supply is not included with this product and must be acquired separately if Power over Ethernet (PoE) is not available.
Connecting the Phone
- Connect the Handset: Plug one end of the coiled handset cord into the handset and the other end into the handset port located on the phone base.
- Connect to Network: Connect an Ethernet cable from your network switch or router to the LAN port on the back of the phone. The VVX 1500D supports Power over Ethernet (PoE), which can power the device through the Ethernet connection.
- Connect Power (if not using PoE): If your network does not provide PoE, connect a compatible power adapter (not included) to the power port on the phone and then plug it into a standard electrical outlet.
- Initial Boot-up: Once connected, the phone will automatically power on and begin its boot-up sequence. This process may take several minutes to complete.
Operating Instructions
Making a Call
- Initiate Dialing: Lift the handset or press the Speaker button to activate the speakerphone.
- Enter Number: Use the touchscreen keypad to enter the desired phone number.
- Place Call: Press the Call button on the touchscreen or wait for the automatic dialing timeout.
Receiving a Call
When the phone rings, you can answer the call by lifting the handset or by pressing the Answer button displayed on the touchscreen.
Video Calling
The VVX 1500D is equipped with an integrated camera for video communication. During an active voice call, select the video option on the touchscreen to activate the camera and initiate a video session with the other party.
Using the Touchscreen
The intuitive touchscreen interface allows you to navigate through menus, access various applications, manage call features, and customize settings. Tap icons and swipe to interact with the display.
Maintenance
Cleaning
To clean the phone's display and casing, use a soft, slightly damp cloth. Avoid using abrasive cleaners, solvents, or harsh chemicals, as these can damage the device's surfaces.
Software Updates
Regularly check with your IT administrator or service provider for available software updates. Installing updates ensures your phone operates with the latest features, performance enhancements, and security patches.
Troubleshooting
No Power
- Issue: The phone does not turn on.
- Solution: Ensure the Ethernet cable is securely connected (if using PoE) or that the power adapter (if used) is correctly plugged into both the phone and a functional power outlet. Verify the power source is active.
No Network Connection
- Issue: The phone displays a network error message or cannot register with the network.
- Solution: Check the physical Ethernet cable connection to ensure it is secure. Confirm that your local network is operational. If the problem persists, contact your network administrator for further assistance.
Poor Call Quality
- Issue: Audio or video quality is poor during calls (e.g., choppy audio, pixelated video).
- Solution: Verify your network connection speed and stability. Ensure there are no other devices consuming excessive bandwidth. If the issue continues, contact your internet service provider or VoIP service provider.
Specifications
| Feature | Detail |
|---|---|
| Model Number | 2200-18064-025 |
| Item Weight | 8.8 ounces (250 Grams) |
| Telephone Type | Corded |
| Power Source | Corded Electric (PoE capable) |
| Dialer Type | Single Keypad |
| Multiline Operation | Multi-Line Operation |
| ASIN | B003X8QVA4 |
| Date First Available | July 29, 2010 |
| Manufacturer | Polycom, Inc |
| Language | English |
Warranty and Support
This product is sold "as is" with no returns or exchanges, as indicated by the seller's legal disclaimer. For specific manufacturer warranty information or technical support related to the Polycom VVX 1500D, please refer to the official Polycom website or contact their customer service directly.
