Introduction
This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of the Bradley 198 Towel Dispenser. Please read this manual thoroughly before installation and use to ensure proper function and longevity of the product.
The Bradley 198 is an exterior shelf-behind mirror or wall mounted towel dispenser designed for commercial and public restrooms. It is constructed from durable materials to withstand frequent use.
Product Overview

Figure 1: Bradley 198 Towel Dispenser. This image displays the front view of the dispenser, highlighting its sleek stainless steel design and the key-locked access panel at the top. The opening for paper towel retrieval is visible at the bottom.
The Bradley 198 Towel Dispenser is designed for recessed or semi-recessed installation, typically behind a mirror or within a wall cavity. It features a robust stainless steel construction and a key-locked mechanism for secure access to the towel compartment.
Key Features:
- Durable stainless steel construction.
- Designed for exterior shelf-behind mirror or wall mounting.
- Keyed tumbler lock for security.
- Accommodates various types of folded paper towels.
Specifications
| Attribute | Value |
|---|---|
| Model Number | 198 |
| Brand | Bradley |
| Material | Stainless Steel |
| Mounting Type | Exterior Shelf-Behind Mirror or Wall |
| Item Weight | 17 pounds (approx.) |
| Dimensions | (Refer to installation template for exact rough-in dimensions) |
Setup and Installation
Important: Installation should be performed by qualified personnel in accordance with local building codes and regulations.
Tools Required:
- Drill
- Measuring Tape
- Level
- Screwdriver (Phillips or Flathead, depending on fasteners)
- Appropriate fasteners for wall material (not included)
Installation Steps:
- Prepare Opening: For recessed installation, create a rough-in opening in the wall or behind the mirror according to the dimensions provided in the product's technical data sheet. Ensure the opening is plumb and level.
- Position Dispenser: Carefully insert the dispenser into the prepared opening. Ensure it is flush with the finished wall or mirror surface.
- Secure Dispenser: Locate the mounting holes inside the dispenser. Using appropriate fasteners (e.g., screws, anchors) for your wall material, secure the dispenser firmly to the wall studs or blocking. Do not overtighten.
- Check Stability: Verify that the dispenser is securely mounted and does not wobble.
- Load Towels: Unlock the dispenser using the provided key. Insert the desired quantity of folded paper towels into the compartment. Close and lock the dispenser.
For detailed architectural specifications and rough-in dimensions, please refer to the official Bradley product data sheet available on the manufacturer's website.
Operating Instructions
Loading Paper Towels:
- Insert the key into the lock located on the top of the dispenser.
- Turn the key to unlock the front panel or access door.
- Open the panel/door to expose the towel compartment.
- Place stacks of folded paper towels neatly into the compartment. Ensure they are aligned to prevent jamming.
- Close the panel/door and turn the key to lock it securely.
Dispensing Towels:
Users can retrieve towels by pulling them from the dispensing slot at the bottom of the unit. The design allows for single-towel dispensing to reduce waste.
Maintenance
Regular maintenance ensures optimal performance and extends the life of your Bradley 198 Towel Dispenser.
Cleaning:
- Clean the exterior surfaces regularly with a soft cloth and a mild, non-abrasive cleaner.
- For stainless steel, wipe in the direction of the grain to prevent streaking.
- Avoid using harsh chemicals, abrasive pads, or steel wool, as these can damage the finish.
- Periodically wipe down the interior of the dispenser to remove dust or paper residue.
Refilling:
- Monitor towel levels regularly.
- Refill the dispenser before it is completely empty to ensure continuous service.
- Always use the correct type and size of folded paper towels as recommended by the manufacturer to prevent dispensing issues.
Lock Mechanism:
- Keep the lock mechanism clean and free of debris.
- If the lock becomes stiff, a small amount of graphite lubricant can be applied sparingly.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Towels not dispensing smoothly | Incorrect towel type/size; towels jammed; dispenser overloaded. | Ensure correct folded towel type is used. Open dispenser and clear any jams. Do not overfill. |
| Dispenser door/panel not locking | Lock mechanism obstructed; key not fully inserted. | Check for debris in lock. Ensure key is fully inserted and turned correctly. |
| Dispenser loose on wall | Mounting fasteners loose or inadequate. | Tighten existing fasteners or replace with more appropriate fasteners for the wall material. Consult a professional if necessary. |
If you encounter issues not listed here, or if the problem persists after attempting the suggested solutions, please contact Bradley customer support.
Warranty and Support
Bradley products are manufactured to high standards and are backed by a manufacturer's warranty. For specific warranty terms and conditions, please refer to the official warranty statement provided with your product or visit the Bradley website.
For technical support, replacement parts, or further assistance, please contact Bradley Customer Service:
- Website: www.bradleycorp.com
- Contact Information: (Refer to the website for the most current phone numbers and email addresses)
When contacting support, please have your product model number (198) and purchase information ready.





