Introduction
This manual provides instructions for the PetSafe Stubborn Dog Receiver Collar, designed for use with PetSafe In-Ground Fence Systems. This collar is suitable for dogs weighing 3.6 kg (8 lbs) and up, with neck sizes between 6 and 28 inches. It features tone, vibration, and 4 levels of adjustable static stimulation to assist in training hard-to-train pets within a defined boundary.
Important: Read this entire manual before using the product. For complete system setup and safety guidelines, refer to your PetSafe In-Ground Fence System manual.
Important Safety Information
- This product is intended for use with healthy dogs. Do not use on aggressive dogs.
- Avoid leaving the collar on your dog for more than 12 consecutive hours to prevent skin irritation.
- Regularly check your dog's neck for signs of irritation or sores. If irritation occurs, discontinue use and consult a veterinarian.
- Ensure the collar is properly fitted. It should be snug enough for the contact points to touch the skin, but not so tight as to restrict breathing.
- This receiver collar is waterproof, but the battery compartment must be securely closed.
- Keep out of reach of children.
Package Contents
- PetSafe Stubborn Dog Receiver Collar (PIG19-10763)
- Adjustable Nylon Collar Strap
- Short and Long Contact Points
Note: A 9V alkaline battery is required and not included with the receiver collar.
Product Overview
The PetSafe Stubborn Dog Receiver Collar is a key component of your in-ground fence system. It receives signals from the boundary wire, activating a warning tone and vibration, followed by static stimulation if your dog attempts to cross the boundary.
Image: Close-up view of the PetSafe Stubborn Dog Receiver Collar, showing the black receiver unit and red nylon strap.
Setup and Installation
1. Battery Installation
The receiver collar operates on one 9V alkaline battery. To install:
- Locate the battery compartment on the back of the receiver.
- Twist the battery cap counter-clockwise using a coin or flathead screwdriver until it unlocks.
- Insert a new 9V alkaline battery, ensuring the positive (+) and negative (-) terminals align correctly.
- Replace the battery cap and twist clockwise until it is securely locked. Ensure the cap is tight to maintain the collar's waterproof seal.
Image: A close-up of the PetSafe Stubborn Dog Collar, highlighting its adjustable nature and the requirement for a 9V alkaline battery (not included).
2. Fitting the Receiver Collar
Proper fit is essential for the collar to function correctly and safely.
- Position the receiver on the center of your dog's neck, with the contact points underneath.
- Adjust the strap so that it is snug. You should be able to fit one finger comfortably between the contact point and your dog's neck.
- The contact points must make direct contact with your dog's skin. If your dog has long fur, you may need to trim the fur around the contact points or use the longer contact points provided.
- Check the fit daily to ensure comfort and proper contact.
Operation
How the System Works
When your dog approaches the boundary wire of your PetSafe In-Ground Fence System, the receiver collar will first emit a warning tone and vibration. If your dog continues into the correction zone, the collar will deliver a static stimulation. This system helps to establish a safe boundary for your pet.
Image: Diagram illustrating the in-ground fence system with a buried wire, a warning zone (tone & vibration), and a correction zone.
Adjusting Correction Levels
The Stubborn Dog Receiver Collar offers 4 adjustable levels of static stimulation, with the highest intensity available for hard-to-train dogs. It also includes a tone and vibration mode, which can be particularly useful for training hearing-impaired dogs.
Refer to your specific PetSafe In-Ground Fence System manual for detailed instructions on how to adjust the correction levels on your receiver collar.
Compatibility
This receiver collar is compatible with most PetSafe In-Ground Systems. It is not compatible with PetSafe YardMax and UltraSmart In-Ground Fence Systems.
Image: A table comparing different PetSafe In-Ground Fence systems, detailing their features, coverage, correction levels, and suitable pets.
Training Your Pet
Effective training is crucial for your dog to understand and respect the boundary. Always introduce the system gradually and positively.
- Begin with short, supervised training sessions in the yard.
- Use boundary flags to visually mark the warning zone.
- Walk your dog on a leash near the boundary, allowing them to hear the warning tone. Praise and redirect them away from the boundary.
- Gradually introduce the static stimulation, ensuring your dog understands the connection between the boundary and the correction.
- Never use the system to punish your dog. The goal is to teach them to avoid the boundary.
Image: A dog wearing the PetSafe receiver collar, running freely in a fenced yard, demonstrating the product's intended use.
Image: A man gently petting a dog that is wearing the PetSafe receiver collar, illustrating proper interaction during training.
Maintenance
- Collar Fit and Skin Check: Regularly check the collar fit and your dog's neck for any signs of irritation, redness, or sores. Adjust the collar as needed.
- Battery Replacement: The receiver collar has a low battery indicator. When the battery is low, the indicator light will flash. Replace the 9V alkaline battery as described in the 'Battery Installation' section.
- Cleaning: Clean the receiver collar and contact points periodically with a damp cloth. Do not use harsh chemicals or abrasive materials.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Collar not activating (no tone/vibration/static) | Dead or low battery; Collar not turned on; Receiver malfunction; Boundary wire issue. | Replace battery; Ensure battery cap is secure; Check your fence transmitter for proper operation; Contact customer support if issues persist. |
| Dog not responding to correction | Collar fit is too loose; Fur interfering with contact points; Correction level too low; Dog is highly motivated to cross. | Adjust collar for snug fit; Trim fur if necessary; Use longer contact points; Increase correction level gradually; Re-evaluate training methods. |
| Low battery indicator flashing | Battery is low. | Replace the 9V alkaline battery immediately. |
Specifications
- Model Number: PIG19-10763
- Product Dimensions: 7.62 x 20.32 x 15.24 cm
- Weight: 200 g
- Dog Weight Compatibility: 3.6 kg (8 lbs) and up
- Neck Size Compatibility: 6 to 28 inches
- Correction Levels: 4 adjustable static stimulation levels, plus tone and vibration
- Battery: One 9V alkaline battery (not included)
- Waterproof: Yes
- Material: Plastic
Warranty Information
This PetSafe product is covered by a manufacturer's warranty. For specific details regarding your warranty period and terms, please refer to the warranty card included with your original PetSafe In-Ground Fence System or visit the official PetSafe website.
Customer Support
For any questions, assistance, or troubleshooting not covered in this manual, please contact PetSafe Customer Care:
- Phone: 800-457-3911
- Hours: Monday through Friday, 08:00 to 20:00 EST; Saturday, 09:00 to 17:00 EST
You can also visit the official PetSafe website for additional resources and support.
