Introduction
This manual provides comprehensive instructions for the PetSafe Extra Receiver Collar, designed to work seamlessly with PetSafe Wireless Pet Containment Systems. This collar is an essential component for expanding your existing wireless fence system to include additional pets or as a replacement for an existing collar.
The PetSafe Extra Receiver Collar is compatible with the following systems:
- PetSafe Wireless Pet Containment System (PIF-300 system, IF-100 transmitter)
- Stay+Play Wireless Fence (PIF00-12917)
- PIF00-15001 systems
It is designed for dogs weighing 8 pounds and up, with neck sizes ranging from 6 to 28 inches.
Product Features
The PetSafe Extra Receiver Collar is equipped with several features to ensure effective and safe pet containment:
- 5 Adjustable Levels of Static Correction: Allows customization of correction intensity to suit your dog's temperament and training needs.
- Tone Alert: Provides an audible warning before static correction, helping your dog learn boundary limits.
- Battery Status Indicator: Notifies you when the battery needs replacement.
- Long-lasting Replaceable Battery: Uses a CR123A battery (included) for reliable operation.
- Waterproof Collar: Submersible up to 5 feet, making it suitable for various outdoor conditions.
- Add Collars to Contain Additional Pets: Easily expand your system to include multiple dogs.
Setup and Installation
Battery Installation
The receiver collar uses one PetSafe RFA-67D-11 battery (CR123A). Ensure the battery is inserted correctly with the positive (+) end facing the arrow on the battery cap.
To install the battery, align the arrows on the battery and the collar. Insert the battery and turn the cap clockwise until it is securely tightened. A red light on the collar will flash briefly, indicating the battery is installed correctly.
Fitting the Collar
Proper fit of the receiver collar is crucial for effective operation. The collar should fit snugly, allowing two fingers to fit between the strap and your dog's neck. The contact points must touch your dog's skin.
- Center the receiver unit under your dog's chin.
- Adjust the strap length to ensure a snug fit.
- Trim any excess strap length if necessary, and seal the end with a flame to prevent fraying.
Ensure the contact points are making good contact with your dog's skin. If your dog has long or thick fur, you may need to trim the fur around the contact points or use longer contact points (sold separately) to ensure proper contact.
Linking to Wireless Fence System
The receiver collar automatically links to your existing PetSafe Wireless Pet Containment System when it is within the system's signal range and the battery is installed. No manual pairing is typically required.
Verify the collar is receiving a signal by walking towards the boundary of your wireless fence. The collar should emit a tone alert as you approach the boundary zone.
Operating the Collar
Correction Levels
The PetSafe Extra Receiver Collar offers 5 adjustable levels of static correction, plus a tone-only mode. The correction level can be adjusted using the dial on the receiver unit.
| Level | Description | Recommended Use |
|---|---|---|
| 1 | Tone Only | For initial training and highly sensitive dogs. |
| 2 | Low Static | For sensitive or timid dogs. |
| 3 | Medium Static | For average temperament dogs. |
| 4 | Medium-High Static | For stubborn or distracted dogs. |
| 5 | High Static | For highly stubborn or large dogs. |
To adjust the correction level, rotate the dial on the front of the receiver unit to the desired number. Always start with the lowest correction level and increase only if necessary.
Training Your Dog
Effective use of the receiver collar requires proper training. A training guide is typically included with the main wireless fence system. With short, consistent training sessions, your dog can learn their safe play area within two weeks.
Begin by introducing your dog to the boundary flags and the tone-only correction. Gradually introduce static correction as your dog understands the boundary. Consistency and positive reinforcement are key to successful training.
Maintenance
Battery Replacement
The collar's battery life varies depending on usage. Replace the battery when the battery status indicator light begins to flash rapidly or when the collar no longer emits a tone or correction. Always use genuine PetSafe RFA-67D-11 replacement batteries.
Cleaning the Collar
Regularly clean the collar strap and receiver unit with a damp cloth. Ensure the contact points are free of dirt or debris to maintain proper conductivity. Do not use harsh chemicals or abrasive cleaners.
Checking Contact Points
Periodically check the contact points for wear or damage. Ensure they are securely attached to the receiver unit. If your dog develops skin irritation, discontinue use and consult a veterinarian. Ensure the collar is not worn for more than 12 consecutive hours.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Collar not activating at boundary. | Low or dead battery; collar not linked to transmitter; out of range. | Replace battery; ensure transmitter is powered on and functioning; move closer to the transmitter. |
| Dog not responding to correction. | Correction level too low; poor contact with skin; dog's fur is too thick. | Increase correction level; adjust collar fit; trim fur or use longer contact points. |
| Collar light not flashing. | Battery inserted incorrectly or dead; receiver unit malfunction. | Reinsert battery correctly or replace; contact PetSafe customer support if issue persists. |
| Skin irritation on dog's neck. | Collar worn too long; collar too tight; allergic reaction. | Remove collar for several hours daily; ensure proper fit; consult veterinarian. |
Specifications
- Model Number: PWF19-10762
- Compatibility: PetSafe Wireless Pet Containment System (PIF-300, IF-100), Stay+Play Wireless Fence (PIF00-12917, PIF00-15001)
- Dog Weight: 8 pounds and up
- Neck Size: 6-28 inches
- Correction Levels: 5 adjustable static levels + tone-only mode
- Battery: 1 x CR123A (PetSafe RFA-67D-11), included
- Waterproof: Submersible up to 5 feet
- Material: Plastic
- Item Dimensions (LxWxH): 2.4 x 1.22 x 2.36 inches
- Item Weight: 4.2 ounces (120 Grams)
Warranty and Support
PetSafe products are backed by a limited warranty. For specific warranty details, please refer to the documentation included with your original PetSafe Wireless Pet Containment System or visit the official PetSafe website.
For technical assistance, troubleshooting, or to purchase replacement parts, please contact PetSafe Customer Care:
- Website: www.petsafe.com
- Phone: Refer to PetSafe's official website for current contact numbers.
Please have your product model number (PWF19-10762) and purchase information ready when contacting support.
