Aiphone AX-8M

Aiphone AX-8M Audio-Only Master Station User Manual

Model: AX-8M

1. Product Overview

The Aiphone AX-8M is an audio-only master station designed for integration into the AX Series security system. This unit facilitates communication within a building by connecting to other master stations, door stations, and sub-master stations. It serves as a central point for managing visitor access and internal communication, offering features such as remote door release, direct calling, and privacy functions.

2. Key Features

3. Package Contents

Upon unpacking your Aiphone AX-8M Audio-Only Master Station, please verify that all the following components are included:

4. Setup and Installation

Aiphone AX-8M Audio-Only Master Station front view with control buttons and call indicators.

Figure 1: Front view of the Aiphone AX-8M Master Station. This image displays the front panel of the Aiphone AX-8M Audio-Only Master Station. It features two columns of call indicator lights and buttons on the left and right sides, a central speaker grille, and a control panel at the bottom. The control panel includes buttons for 'PRIVACY', 'CO TRANSFER', 'SCAN MONITOR', 'OFF', 'ALL CALL', and a large 'TALK' button with an associated volume control. An 'OCCUPIED' indicator light is visible on the lower left.

The Aiphone AX-8M master station is designed for flexible installation, supporting both desk mounting and wall-mounting. It requires connection to an Aiphone central exchange unit (sold separately) for power and system integration.

4.1. Power and Wiring

4.2. Mounting Options

4.3. System Expansion

5. Operating Instructions

This section details the primary functions and operations of the Aiphone AX-8M master station.

5.1. Making and Answering Calls

5.2. System Functions

6. Maintenance

The Aiphone AX-8M master station is designed for durability and requires minimal maintenance. To ensure optimal performance and longevity:

7. Troubleshooting

This section provides solutions to common issues you may encounter with your Aiphone AX-8M master station. If the problem persists after attempting these solutions, please contact Aiphone technical support.

ProblemPossible CauseSolution
No power to the unit.Central Exchange Unit (CEU) is off or not supplying power; faulty wiring.Verify the CEU is powered on and functioning correctly. Check the Cat-5e wiring connection to the AX-8M's RJ45 jack for secure fit and integrity.
Cannot hear audio or audio is distorted.Volume too low; faulty speaker/microphone; wiring issue.Adjust the call tone volume. Ensure the 3.5-mm jack is not occupied by a faulty accessory. Check wiring connections to the CEU and other stations.
Buttons are unresponsive or intermittently working.Internal component wear; debris under button.Ensure buttons are pressed firmly. If a specific button consistently fails, professional servicing may be required. Avoid liquid spills on the unit.
Cannot establish communication with other stations.Incorrect wiring; station not properly registered; system configuration issue.Verify all wiring connections are correct according to the system diagram. Ensure all stations are properly configured and recognized by the central exchange unit. Consult your system administrator or Aiphone technical documentation.

8. Specifications

FeatureDetail
Model NumberAX-8M
Product Dimensions (H x W x D)6-7/8 x 7-5/8 x 1-7/8 inches (175 x 194 x 48 mm)
Weight1.21 Pounds
Compatible WiringCat-5e homerun to CEU
Wiring ConnectionRJ45 jack
Power Requirements24V supplied by Aiphone central exchange unit (sold separately)
Housing MaterialBlack ABS plastic
ManufacturerAIPHONE COMMUNICATIONS

9. Warranty and Support

Specific warranty details for the Aiphone AX-8M are typically provided at the point of purchase or within the product packaging. Please refer to your purchase documentation for precise warranty terms and conditions.

9.1. Technical Support

For technical assistance, troubleshooting beyond this manual, or inquiries regarding your Aiphone AX-8M master station, please contact Aiphone customer support. Aiphone, founded in Japan in 1948, maintains its North American headquarters in Bellevue, WA, and adheres to International Organization for Standardization (ISO) standards 9001 and 14001, ensuring high quality and environmental management standards.

For the most current contact information, please visit the official Aiphone website or refer to your product's packaging.

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