1. Introduction
This manual provides essential instructions for the safe and efficient operation, maintenance, and troubleshooting of your Nespresso CitiZ D120-US-BK-NE Automatic Single-Serve Espresso Maker and Milk Frother. Please read this manual thoroughly before first use and keep it for future reference.
Image: Nespresso CitiZ D120-US-BK-NE Espresso Maker and Milk Frother in Limousine Black.
2. Safety Instructions
- Read all instructions before using the appliance.
- Do not immerse the appliance, power cord, or plug in water or other liquids.
- Keep the appliance out of reach of children.
- Unplug from the outlet when not in use and before cleaning.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner.
- Use only Nespresso capsules with this machine.
- Avoid contact with moving parts.
- Do not use outdoors.
3. Package Contents
Verify that all components are present in the packaging:
- Nespresso CitiZ D120-US-BK-NE Espresso Maker
- Integrated Aeroccino Milk Frother
- Assortment of Nespresso Grand Cru capsules (typically 16)
- Instruction Manual
4. Setup
- Unpacking: Carefully remove the machine and all components from the packaging.
- Placement: Place the machine on a stable, flat, heat-resistant surface, away from water splashes and heat sources. Ensure adequate space around the machine for ventilation.
- Rinsing the Water Tank: Remove the water tank, rinse it with fresh drinking water, and fill it to the maximum level. Place it back on the machine.
- Initial Rinse Cycle: Plug the machine into a grounded power outlet. Press either the Espresso or Lungo button to turn the machine on. The buttons will blink while heating up (approximately 25 seconds). Once stable, place a container (at least 0.5 liters) under the coffee outlet. Press the Lungo button to run a rinse cycle without a capsule. Repeat this process two to three times to clean the system.
5. Operating Instructions
5.1. Making Espresso or Lungo
- Ensure the water tank is filled with fresh drinking water.
- Turn on the machine by pressing either the Espresso or Lungo button. Wait for the buttons to stop blinking, indicating the machine is ready.
- Lift the lever completely.
- Insert a Nespresso capsule into the capsule compartment.
- Close the lever firmly.
- Place a cup under the coffee outlet. For larger cups, the drip tray can be folded up.
- Press the Espresso button (small cup icon) for a short coffee (approximately 40 ml) or the Lungo button (large cup icon) for a longer coffee (approximately 110 ml). The coffee flow will stop automatically.
- After brewing, lift the lever to eject the used capsule into the capsule container.
Programming Coffee Volume: To customize the coffee volume, press and hold the desired button (Espresso or Lungo) while brewing. Release the button when the desired volume is reached. The machine will remember this setting for future brews.
5.2. Using the Aeroccino Milk Frother
The integrated Aeroccino is designed for preparing hot or cold milk froth for various coffee recipes.
- Ensure the Aeroccino is clean and dry.
- Insert the whisk into the frother. Use the spring whisk for frothing, or the plain whisk for hot milk without froth.
- Pour fresh, cold milk into the Aeroccino. Do not fill above the maximum froth level indicator for frothing, or the maximum hot milk level indicator for hot milk.
- Place the lid on the Aeroccino.
- Press the button on the Aeroccino base:
- Press briefly for hot milk froth (red light).
- Press and hold for approximately 2 seconds for cold milk froth (blue light).
- The frother will automatically stop when the milk is ready.
- Pour the frothed milk into your prepared coffee.
6. Maintenance
6.1. Daily Cleaning
- Drip Tray and Used Capsule Container: Empty and rinse daily. These parts are dishwasher safe.
- Water Tank: Rinse the water tank with fresh drinking water daily.
- Coffee Outlet: Wipe the coffee outlet with a damp cloth.
- Aeroccino: Immediately after each use, clean the inside of the Aeroccino and the whisk with water and a non-abrasive sponge. The Aeroccino is not dishwasher safe.
- Exterior: Wipe the machine's exterior with a soft, damp cloth. Do not use abrasive cleaning agents or solvents.
6.2. Descaling
Descaling is essential to maintain the machine's performance and ensure consistent coffee quality. The frequency depends on water hardness and usage. Refer to the Nespresso website or contact Nespresso Club for specific descaling instructions and descaling solution.
- Empty the drip tray and used capsule container.
- Fill the water tank with the Nespresso descaling solution and water as per the descaling kit instructions.
- Place a large container (at least 1 liter) under the coffee outlet.
- Follow the specific descaling procedure outlined in your descaling kit or Nespresso's official guide, which typically involves pressing specific buttons in a sequence to initiate the descaling cycle.
- After the descaling solution has run through, rinse the machine thoroughly by running several cycles with fresh water.
7. Troubleshooting
- No coffee flow: Check if the water tank is filled. Ensure a capsule is correctly inserted and the lever is closed. Descale the machine if necessary.
- Coffee is not hot enough: Preheat your cup by running a Lungo cycle without a capsule. Descale the machine if necessary.
- Aeroccino not frothing milk: Ensure the whisk is correctly inserted. Use fresh, cold milk. Clean the frother thoroughly.
- Machine leaking: Check the water tank for proper seating. Ensure the drip tray is not overflowing. If leaking persists, contact Nespresso Customer Support.
- Buttons blinking irregularly: This may indicate an error. Try unplugging the machine for a few minutes and plugging it back in. If the issue persists, contact Nespresso Customer Support.
8. Specifications
| Brand | Nespresso |
| Model Number | D120-US-BK-NE |
| Coffee Maker Type | Espresso Machine |
| Operation Mode | Fully Automatic |
| Special Feature | Milk Frother, Programmable, Removable Tank |
| Water Tank Capacity | 1 Liter |
| Pressure | 19 Bar Pump |
| Product Dimensions | 15.5 x 11.7 x 16.7 inches |
| Item Weight | 12.9 pounds |
| Color | Black |
9. Warranty and Support
Your Nespresso machine is covered by a limited warranty. For detailed warranty information, registration, or to contact customer support, please visit the official Nespresso website or refer to the warranty card included in your product packaging. The Nespresso Club is available to assist with any questions or service needs.
For further assistance, please visit: www.nespresso.com
