1. Introduction
This manual provides essential information for the safe and efficient operation of your APC Smart-UPS 1000VA (SMT1000). This Uninterruptible Power Supply (UPS) is designed to protect your electronic equipment from power interruptions, surges, and sags, ensuring continuous operation and safeguarding critical data. The SMT1000 delivers pure sine wave output, which is crucial for sensitive electronics and active Power Factor Correction (PFC) power supplies.
Figure 1: Front view of the APC Smart-UPS 1000VA (SMT1000) unit.
2. Safety Information
Please read and understand all safety instructions before installing, operating, or maintaining the UPS. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- Electrical Safety: Connect the UPS to a grounded outlet. Do not remove the grounding prong from the power cord.
- Battery Safety: The UPS contains internal batteries. Do not dispose of batteries in a fire as they may explode. Do not open or mutilate batteries. Released electrolyte is harmful to the skin and eyes.
- Environment: Install the UPS indoors in a controlled environment, free from excessive dust, moisture, and extreme temperatures. Ensure adequate ventilation around the unit.
- Servicing: Refer all servicing to qualified service personnel. There are no user-serviceable parts inside the UPS except for the battery.
3. Package Contents
Verify that you have received all components:
- APC Smart-UPS 1000VA (SMT1000) Unit
- Pre-installed 12V Lead Acid Batteries (quantity: 1)
- USB Communication Cable
- Serial Communication Cable
- Documentation CD
- Safety Guide
4. Product Overview
4.1. Front Panel Features
- LCD Display: Provides real-time status information including load, battery charge, runtime, input/output voltage, and frequency.
- Navigation Buttons: ESC, Up, Down, and Enter buttons for navigating the LCD menu and configuring settings.
- Power Button: Controls the main power to the UPS.
4.2. Rear Panel Features
- Battery Backup & Surge Protected Outlets: 8 outlets provide power from the battery during outages and protect against surges.
- Communication Ports: USB and Serial ports for connecting to a computer for monitoring and graceful shutdown. An optional Ethernet port is available for network management.
- Input Power Cord: Connects the UPS to the utility power.
5. Setup Instructions
5.1. Unpacking and Initial Inspection
Carefully remove the UPS from its packaging. Inspect the unit for any shipping damage. If any damage is found, notify the carrier and dealer.
5.2. Connecting the Internal Battery
The internal battery may be shipped disconnected or inverted for safety. Before initial use, ensure the battery is correctly connected. Refer to the specific instructions provided with your unit for accessing the battery compartment and connecting the battery terminals. Typically, this involves sliding open a front panel, connecting red to red and black to black terminals.
For a visual guide on battery connection, though for a different model, the general process is similar:
Video: General guidance on UPS setup and battery orientation (Note: This video features a different APC Back-UPS model, but the battery connection concept is similar).
5.3. Placement and Ventilation
Place the UPS in a location that allows for adequate airflow around the unit. Avoid placing it near heat sources or in direct sunlight. Ensure the ambient temperature is within the recommended operating range.
5.4. Connecting Equipment to the UPS
Connect your critical equipment (computers, monitors, network devices) to the 8 battery backup and surge protected outlets. These outlets will provide power during an outage. For less critical devices that only require surge protection, use dedicated surge-only outlets if available on your specific model.
For a general overview of connecting devices to a UPS, consider this video:
Video: Unboxing and connecting devices to a similar UPS (Note: This video features a GOLDENMATE UPS, but illustrates general connection principles).
5.5. Connecting to Utility Power
Plug the UPS power cord directly into a grounded two-pole, three-wire wall receptacle. Avoid using extension cords or surge strips with the UPS input.
5.6. Initial Battery Charge
Allow the UPS to charge for at least 3 hours before connecting any equipment to ensure maximum runtime capacity. The battery will charge whenever the UPS is connected to utility power.
6. Operating Instructions
6.1. Powering On/Off the UPS
- To Power On: Press the power button on the front panel. The LCD display will illuminate.
- To Power Off: Press and hold the power button until the UPS powers down.
6.2. LCD Display and Navigation
The alpha/numeric LCD interface provides clear status information. Use the navigation keys (ESC, Up, Down, Enter) to scroll through various display screens and configure settings.
Information typically displayed includes:
- Input/Output Voltage (Nominal Output Voltage: 120V)
- Output Frequency (50/60Hz)
- Load Percentage (Output Power Capacity: 670 Watts/1000 VA)
- Battery Charge Level
- Estimated Runtime
- Operating Mode (Online, Green Mode, On Battery)
- Event Log
For a demonstration of LCD display navigation on a similar APC UPS, refer to this video:
Video: Practical example of LCD display navigation on an APC Back-UPS Pro 1000 S (Note: This video features a different APC model, but the LCD interface and navigation are functionally similar).
6.3. Green Mode
The UPS features a high-efficiency Green Mode to save on utility and cooling costs. In this mode, the UPS bypasses components that perform Automatic Voltage Regulation (AVR) when not needed, increasing efficiency without sacrificing protection.
6.4. Automatic Voltage Regulation (AVR)
The solid-state Automatic Voltage Regulation (AVR) feature corrects low and high voltage conditions without using the battery, thereby increasing application availability and extending battery life.
7. Maintenance
7.1. Battery Replacement
The UPS actively monitors battery conditions and provides a predictive replace date on the LCD display. When the battery needs replacement, follow these general steps:
- Power off the UPS and disconnect it from utility power.
- Access the battery compartment (usually a front or side panel).
- Disconnect the old battery, noting the polarity (red to red, black to black).
- Insert the new battery, ensuring correct polarity.
- Close the battery compartment and reconnect the UPS to utility power to begin charging the new battery.
For a visual demonstration of a UPS battery replacement process, refer to this video:
Video: Battery replacement process for a CyberPower UPS (Note: This video features a CyberPower UPS, not an APC unit, but demonstrates the general steps for battery replacement in a tower UPS).
7.2. Cleaning
Regularly clean the exterior of the UPS with a dry cloth. Ensure ventilation openings are free from dust and debris to maintain proper airflow and cooling.
7.3. Storage
If storing the UPS for an extended period, ensure the battery is fully charged before storage. Recharge the battery every 3-6 months to prevent permanent damage.
8. Troubleshooting
This section addresses common issues you might encounter with your UPS.
| Problem | Possible Cause | Solution |
|---|---|---|
| UPS does not turn on | Battery not connected or low charge | Ensure battery is connected. Charge UPS for 3 hours. |
| UPS beeps continuously | On battery mode or overload | Check utility power. Reduce connected load. Press Mute button to silence alarm. |
| LCD shows "E21" error | Battery capacity insufficient for connected load | Replace battery or reduce connected load. |
| Equipment not receiving power | UPS is off, overloaded, or battery is depleted | Turn on UPS. Reduce load. Allow battery to recharge. |
If the problem persists after attempting these solutions, please contact APC technical support.
9. Specifications
- Model: SMT1000
- Capacity: 1000VA / 700W
- Output Waveform: Pure Sine Wave
- Nominal Output Voltage: 120V
- Output Frequency: 50/60Hz +/- 3 Hz (sync to mains)
- Outlets: 8 (Battery Backup & Surge Protected)
- Battery Type: Lead Acid (1 x 12V included)
- Typical Recharge Time: 3 hours
- Dimensions (H x W x D): 22.83 x 13 x 14.57 inches
- Weight: 48.4 pounds
- Communication Ports: Serial, USB, SmartSlot (for optional network card)
- Automatic Voltage Regulation (AVR): Yes
- Green Mode: Yes
10. Warranty and Support
APC provides a standard warranty for the Smart-UPS 1000VA (SMT1000). Details regarding the warranty period and terms can be found in the warranty card included with your product or on the official APC website. Advanced battery management features, like temperature-compensated charging and predictive replace date, maximize performance and are covered under the improved warranty.
For technical support, product registration, or further information, please visit the official APC by Schneider Electric website or contact their customer service line. Have your product model and serial number ready when contacting support.
You can visit the APC Store for more information and products.
