1. Introduction
This manual provides essential information for the installation, operation, and maintenance of your GROHE 38732000 Skate Cosmopolitan Actuation Plate. Designed for dual flush or start & stop actuation, this plate combines functionality with a sleek, minimalist design. It is suitable for both vertical and horizontal installation.

Figure 1: GROHE Skate Cosmopolitan Actuation Plate in a bathroom setting, emphasizing its German origin and warranty.
Key Features:
- GROHE StarLight Finish: Ensures a durable and easy-to-clean surface.
- Dual Flush or Start & Stop Actuation: Offers flexible flushing options for water conservation.
- Versatile Installation: Supports both vertical and horizontal mounting.
- Compact Dimensions: Measures 6 1/4" x 7 3/4" (156 mm x 197mm).
- Durable Material: Constructed from Acrylonitrile Butadiene Styrene (ABS).
2. Setup and Installation
The GROHE Skate Cosmopolitan Actuation Plate is designed for straightforward installation with compatible concealed cisterns. Ensure you have the correct tools and follow these general guidelines. For detailed, step-by-step instructions, refer to the specific installation guide provided with your concealed cistern.
2.1 Unpacking and Inspection
Carefully unpack all components and inspect them for any damage. Ensure all parts listed in the packing contents are present before proceeding.
2.2 Mounting Plate Orientation
The actuation plate features a flexible mounting system that allows for both vertical and horizontal installation. The GROHE logo can be adjusted to match the chosen orientation.

Figure 2: Illustration of the flexible mounting plate and slim design, allowing for logo adjustment based on orientation.
2.3 Connecting to the Cistern Mechanism
Connect the actuation rods or pneumatic hoses (depending on your cistern model) from the plate to the corresponding points on the concealed cistern's flush mechanism. Ensure a secure and proper fit for reliable operation.

Figure 3: Rear view of the actuation plate, detailing the internal components and connection points.
2.4 Final Mounting
Once connections are made, carefully align the actuation plate with the mounting frame and secure it in place. Ensure the plate sits flush against the wall and the buttons operate smoothly without obstruction.

Figure 4: Side view illustrating the slim profile of the installed actuation plate.
3. Operating Instructions
The GROHE Skate Cosmopolitan Actuation Plate offers two primary flushing modes: Dual Flush and Start & Stop actuation.
3.1 Dual Flush Operation
For dual flush systems, the plate features two distinct buttons or sections. The smaller button/section activates a reduced flush volume for liquids, conserving water. The larger button/section activates a full flush volume for solids.

Figure 5: Features of the actuation plate, including the dual flush option for water saving.
3.2 Start & Stop Actuation
In a start & stop system, pressing the single flush button initiates the flush. Pressing the button again stops the flush, allowing you to control the water volume used. This feature also contributes to water conservation.
4. Care and Maintenance
To maintain the pristine appearance and functionality of your GROHE Skate Cosmopolitan Actuation Plate, follow these care instructions:
- Cleaning: Use only a soft cloth and mild soap or a non-abrasive liquid cleaner. Avoid abrasive cleaners, scouring pads, or harsh chemicals (e.g., bleach, ammonia-based products) as these can damage the GROHE StarLight finish.
- Drying: After cleaning, wipe the surface dry with a soft cloth to prevent water spots and maintain the shine.
- Regular Inspection: Periodically check the buttons for smooth operation and ensure the plate remains securely mounted.
5. Troubleshooting
If you encounter issues with your actuation plate, consult the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Buttons are stiff or stuck. | Accumulation of dirt/debris; misaligned rods. | Clean around the buttons. Check for proper alignment of actuation rods to the cistern mechanism. |
| Flush not activating. | Disconnected or broken actuation rods/hoses; cistern issue. | Remove the plate and check connections. If the cistern itself is not flushing, consult the cistern's manual or a professional. |
| Plate is loose on the wall. | Improper installation or loose mounting screws. | Re-secure the mounting frame and plate according to installation instructions. |
If the problem persists after attempting these solutions, please contact GROHE customer support or a qualified plumber.
6. Product Specifications
Detailed technical specifications for the GROHE 38732000 Skate Cosmopolitan Actuation Plate:
| Feature | Detail |
|---|---|
| Model Number | 38732000 |
| Material | Acrylonitrile Butadiene Styrene (ABS) |
| Color | Matt Chrome |
| Finish Type | CHROME (GROHE StarLight) |
| Dimensions (W x H) | 156 mm x 197 mm (6 1/4" x 7 3/4") |
| Installation Type | Wall Mounted (Vertical and Horizontal) |
| Actuation Type | Dual flush or Start & Stop |
| Item Weight | 405 Grams |
| GTIN / UPC | 798256203978 |

Figure 6: Technical drawing showing the precise dimensions of the actuation plate.
7. Warranty Information
The GROHE 38732000 Skate Cosmopolitan Actuation Plate comes with a LIMITED Manufacturer Warranty. For specific details regarding coverage, duration, and terms, please refer to the official GROHE warranty documentation included with your product or visit the GROHE website.

Figure 7: Indication of the 10-year warranty for residential usage.
8. Customer Support
For further assistance, technical inquiries, or to report any issues, please contact GROHE customer support:
- Website: Visit the official GROHE website for FAQs, product registration, and contact information.
- Phone: Refer to your product packaging or the GROHE website for regional customer service phone numbers.




