APC SURTD3000RMXLT3U

APC Smart-UPS RT 3000VA 208V 3U Rackmount UPS System User Manual

Model: SURTD3000RMXLT3U

Introduction

This manual provides essential instructions for the safe installation, operation, and maintenance of your APC Smart-UPS RT 3000VA 208V 3U Rackmount UPS System. This Uninterruptible Power Supply (UPS) is designed to provide reliable power protection for your critical electronic equipment, ensuring continuous operation during power outages and fluctuations.

Important Safety Instructions

Please read these instructions carefully before installing, operating, servicing, or maintaining the equipment. Failure to follow these instructions can result in serious injury or equipment damage.

  • This UPS contains hazardous voltages. Do not attempt to disassemble the unit.
  • Servicing of batteries should be performed or supervised by personnel knowledgeable of batteries and the required precautions.
  • Do not dispose of batteries in a fire. The batteries may explode.
  • Do not open or mutilate the batteries. Released electrolyte is harmful to the skin and eyes.
  • Before installing or replacing the batteries, remove conductive jewelry such as chains, wristwatches, and rings.
  • The UPS must be connected to a grounded AC power outlet.
  • Ensure proper ventilation around the UPS.

Setup and Installation

1. Unpacking and Inspection

Carefully unpack the UPS and inspect it for any shipping damage. Report any damage to the carrier and your dealer. The package should contain the UPS unit, rackmount hardware, and documentation.

2. Physical Installation (Rackmount)

The APC Smart-UPS RT 3000VA is designed for 3U rackmount installation. Use the provided rackmount hardware to secure the unit in a standard 19-inch equipment rack. Ensure adequate space for airflow around the unit.

APC Smart-UPS RT 3000VA 3U Rackmount UPS System with rackmount ears attached

Figure 1: Front view of the APC Smart-UPS RT 3000VA 3U Rackmount UPS System with rackmount ears attached, ready for installation. The front panel features status indicators and control buttons.

3. Battery Connection

The UPS ships with internal batteries disconnected for safety. Locate the battery connector on the rear or front panel (refer to the specific model diagram if available) and firmly connect the battery cables. The UPS will not power on or provide backup power until the batteries are connected.

4. Electrical Connections

  • Input Power: Connect the UPS input power cord (NEMA L6-30P) to a dedicated 208V or 240V (configurable) AC power source. Ensure the circuit can handle the UPS's maximum input current.
  • Output Devices: Connect your critical equipment to the UPS output receptacles (2x NEMA L6-20R, 2x NEMA L6-30R). Do not overload the UPS.
Side view of APC Smart-UPS RT 3000VA 3U Rackmount UPS System

Figure 2: Side view of the APC Smart-UPS RT 3000VA 3U Rackmount UPS System, showing the depth of the unit and ventilation grilles. This perspective highlights the robust construction for rack integration.

5. Initial Power-Up

After all connections are secure, press the power button on the front panel to turn on the UPS. The UPS will perform a self-test and the status indicators will illuminate. Allow the batteries to charge for at least 24 hours to ensure full runtime capacity.

Operation

Front Panel Display and Controls

The front panel features an LED status display with load and battery bar-graphs, along with indicators for On Line, On Battery, Replace Battery, Overload, and Bypass. Control buttons allow for power on/off, self-test, and menu navigation.

Normal Operation

Under normal conditions, the UPS operates in "On Line" mode, providing conditioned power to connected equipment and charging the batteries. The "On Line" indicator will be illuminated.

On Battery Operation

During a power outage or significant voltage fluctuation, the UPS automatically transfers to battery power. The "On Battery" indicator will illuminate, and an audible alarm may sound. The UPS will provide power for approximately 14.1 minutes at full load (2100 Watts) with standard battery configuration.

Bypass Operation

The UPS features an internal bypass (automatic and manual). In bypass mode, utility power is supplied directly to the connected equipment, bypassing the UPS's power conditioning circuitry. This mode is typically used for maintenance or in case of an internal UPS fault. The "Bypass" indicator will be illuminated.

Emergency Power Off (EPO)

The UPS includes an Emergency Power Off (EPO) port. Connecting an EPO switch to this port allows for immediate shutdown of the UPS and connected equipment in an emergency situation. Refer to the installation guide for EPO connection details.

Maintenance

Battery Replacement

The UPS uses maintenance-free sealed Lead-Acid batteries. The "Replace Battery" indicator will illuminate when the batteries need replacement. Batteries are hot-swappable, meaning they can be replaced without powering down the connected equipment. Refer to the specific battery replacement instructions provided with your replacement battery modules. Typical recharge time for new batteries is 2.5 hours.

Cleaning

Keep the UPS free of dust and debris. Use a dry cloth to clean the exterior. Do not use liquid cleaners or solvents.

Firmware Updates

Periodically check the APC website for available firmware updates for your UPS model. Firmware updates can provide improved performance, features, and bug fixes. Follow the instructions provided with the firmware update package carefully.

Troubleshooting

This section provides solutions to common issues. For more complex problems, contact APC technical support.

ProblemPossible CauseSolution
UPS does not turn on.Batteries disconnected or not charged. No input power.Ensure batteries are properly connected. Verify input power cable is securely plugged into a live outlet. Allow batteries to charge.
"Replace Battery" indicator is lit.Batteries are at the end of their service life.Order and install new battery modules.
UPS beeps continuously.UPS is on battery power or overloaded.Check utility power. Reduce load on the UPS if overloaded.
"Overload" indicator is lit.Connected equipment exceeds UPS capacity.Disconnect non-essential equipment to reduce the load.

Specifications

FeatureDetail
ModelSURTD3000RMXLT3U
Output Power Capacity2100 Watts / 3000 VA
Nominal Output Voltage208 V (Configurable for 208 or 240 V)
Output Connections2x NEMA L6-20R, 2x NEMA L6-30R
Nominal Input Voltage208 V
Input ConnectionsNEMA L6-30P
Battery TypeMaintenance-free sealed Lead-Acid
Typical Recharge Time2.5 hours
Typical Backup Time (Full Load)14.1 minutes (2100 Watts)
Interface PortsSmart-Slot (1 available)
Emergency Power Off (EPO)Yes
Product Dimensions39 x 24 x 13.5 inches
Item Weight120 pounds

Warranty and Support

Warranty Information

APC provides a two-year warranty for this product. Please retain your proof of purchase for warranty claims. The warranty covers defects in materials and workmanship under normal use.

Technical Support

For technical assistance, troubleshooting, or warranty service, please contact APC customer support. Visit the official APC website for contact information, FAQs, and additional resources.

APC Website: www.apc.com

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