1. Introduction
This manual provides essential instructions for the safe and effective use, assembly, maintenance, and troubleshooting of your Nova Ortho-Med 5000 Series Wheelchair. Please read this manual thoroughly before using the wheelchair to ensure proper operation and user safety. Keep this manual for future reference.
1.1 Safety Information
- Always engage wheel locks before transferring in or out of the wheelchair.
- Ensure all components are securely fastened before each use.
- Do not exceed the maximum weight capacity of 275 lbs.
- Avoid sudden movements or leaning excessively, which could cause tipping.
- Regularly inspect tires, brakes, and frame for wear or damage.
2. Components Overview
Familiarize yourself with the main parts of your Nova Ortho-Med 5000 Series Wheelchair.

Image 1: Nova Ortho-Med 5000 Series Wheelchair. This image displays the full wheelchair from a slight angle, showing the black seat and backrest, chrome frame, large rear wheels, smaller front casters, and adjustable footrests.
- Frame: The main structure, typically chrome-plated steel.
- Seat and Backrest: Black nylon upholstery for user comfort.
- Armrests: Padded for support, often removable or flip-back.
- Rear Wheels: Large wheels with handrims for self-propulsion, equipped with wheel locks.
- Front Casters: Smaller swivel wheels for steering and maneuverability.
- Footrests/Legrests: Adjustable and removable for user comfort and transfers.
- Wheel Locks: Levers located near the rear wheels to secure the wheelchair in place.
3. Setup and Assembly
3.1 Unfolding the Wheelchair
- Place the folded wheelchair on a flat, stable surface.
- Grasp the top of the handgrips and gently pull them apart.
- Push down on the seat rails until the seat is fully open and flat. Ensure the cross braces are fully extended.
3.2 Attaching Footrests/Legrests
- Align the footrest attachment pins with the receptacles on the front of the wheelchair frame.
- Swing the footrest outward slightly, insert the pins, and then swing the footrest inward until it locks into place.
- Adjust the height of the footplates so the user's feet are comfortably supported and knees are at approximately a 90-degree angle. Use the adjustment lever or pin to secure the desired height.
3.3 Adjusting Hemi Seat Height (Dual Axle Design)
The dual axle design allows for easy conversion to hemi seat height. This adjustment lowers the seat for users who propel with their feet.
- Remove the rear wheels by depressing the quick-release button on the axle and pulling the wheel off.
- Relocate the axle to the lower set of holes on the frame.
- Reattach the rear wheels, ensuring they are securely locked.
- Adjust the front casters if necessary to maintain proper ground clearance and stability.
4. Operating the Wheelchair
4.1 Engaging and Disengaging Wheel Locks
- To engage: Push the wheel lock levers forward until they click into place, securing the rear wheels.
- To disengage: Pull the wheel lock levers backward to release the rear wheels.
- Always engage both wheel locks when transferring or when the wheelchair is stationary.
4.2 Self-Propulsion
To move the wheelchair, grasp the handrims on the rear wheels and push forward or backward. Use both hands for smooth, controlled movement.
4.3 Assisted Propulsion
When assisting a user, push the wheelchair by the handgrips located on the back of the chair. Be mindful of obstacles and uneven terrain.
4.4 Folding for Storage/Transport
- Ensure footrests are removed or swung out of the way.
- Grasp the center of the seat upholstery (front and back) and pull upwards. The wheelchair will begin to fold inward.
- Continue pulling until the wheelchair is fully folded.
5. Maintenance and Care
5.1 Cleaning
- Wipe down the frame with a damp cloth and mild soap. Dry thoroughly.
- Clean upholstery with a mild detergent and water. Allow to air dry completely.
- Avoid abrasive cleaners or solvents that could damage the finish or materials.
5.2 Regular Inspection
Perform the following checks monthly or as needed:
- Tires: Check for wear, cracks, or punctures. Ensure proper inflation if pneumatic.
- Wheel Locks: Verify they engage securely and hold the wheels firmly. Adjust if necessary.
- Fasteners: Inspect all nuts, bolts, and screws for tightness. Tighten any loose fasteners.
- Frame: Look for any signs of cracks, bends, or corrosion.
- Upholstery: Check for tears or excessive wear.
5.3 Lubrication
Apply a small amount of silicone-based lubricant to moving parts such as axle pins, caster stems, and folding mechanisms periodically to ensure smooth operation.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Wheel locks do not hold | Misalignment or wear | Adjust the wheel lock mechanism or replace worn parts. Ensure tires are properly inflated. |
| Wheelchair pulls to one side | Uneven tire pressure, bent frame, or loose caster | Check tire pressure. Inspect frame for damage. Tighten caster bolts. |
| Difficulty folding/unfolding | Obstruction or lack of lubrication | Check for obstructions. Lubricate folding mechanisms. |
| Squeaking noises | Lack of lubrication or loose components | Lubricate moving parts. Tighten all fasteners. |
7. Specifications
- Model: Nova Ortho-Med 5000 Series
- Weight Capacity: 275 lbs
- Frame Weight: 39 lbs
- Width (Open): 23"
- Width (Closed): 10.5"
- Seat Depth: 16"
- Material: Steel frame, Nylon upholstery
- Color: Black
- Features: Dual axle for hemi-height conversion, offset arms, industry-compatible footrests.
8. Warranty and Support
For specific warranty information regarding your Nova Ortho-Med 5000 Series Wheelchair, please refer to the documentation included with your purchase or contact Nova customer support directly. General product support and service inquiries can also be directed to the manufacturer.
Manufacturer: Nova Ortho-Med, Inc.
Please note: Warranty terms and conditions may vary. Always consult the official warranty statement.





