Moen Chrome Deck Mounted Kitchen Soap Dispenser (Model 3942) Instruction Manual

Introduction

Thank you for choosing the Moen Chrome Deck Mounted Kitchen Soap Dispenser, Model 3942. This dispenser is designed to provide a convenient and elegant solution for dispensing soap or lotion at your kitchen sink. Its durable construction and easy-to-use features ensure a long-lasting and satisfying experience. Please read this manual carefully before installation and use to ensure proper function and maintenance.

Illustrated Parts

Familiarize yourself with the components of your soap dispenser using the diagram below. This will assist in both installation and future maintenance.

Figure 1: Exploded view of the Moen 3942 soap dispenser components, including the pump head, mounting hardware, and 18oz refillable bottle.

Setup and Installation

The Moen 3942 soap dispenser is designed for hassle-free installation. Ensure you have a pre-drilled hole in your countertop, typically 1-1/8" to 1-1/2" in diameter, to accommodate the dispenser. If replacing an older dispenser, ensure the existing hole is compatible.

1. Prepare the Countertop: Ensure the mounting area on your countertop is clean and dry.
2. Insert Dispenser Head: Place the dispenser head (the visible part with the pump spout) through the hole in your countertop.
3. Secure from Underneath: From underneath the sink, attach the mounting hardware (typically a washer and nut) to the threaded shank of the dispenser. Tighten securely to prevent wobbling.
4. Attach Bottle: Screw the refillable 18-ounce bottle onto the threaded shank from underneath the sink. Ensure it is hand-tightened.
5. Initial Fill: For the first use, lift the pump top off the dispenser and pour your desired soap or lotion directly into the bottle from above the sink. Replace the pump top.

Operating Instructions

Using your Moen soap dispenser is straightforward and convenient.

1. Dispensing Soap: Press down firmly on the pump head to dispense soap or lotion into your hand or onto a sponge.
2. Refilling the Bottle: When the soap level is low, simply lift the pump top straight up from the dispenser base. Pour your preferred soap or lotion directly into the opening. Once filled, place the pump top back onto the base. There is no need to go under the sink to refill.

Care and Maintenance

To maintain the beautiful chrome finish and ensure the longevity of your Moen soap dispenser, follow these simple care instructions:

• Cleaning: Clean the dispenser regularly with a soft, damp cloth and mild soap. Rinse thoroughly with clean water and dry with a soft cloth to prevent water spots.
• Avoid Harsh Cleaners: Do not use abrasive cleaners, scouring pads, or chemical solvents, as these can damage the chrome finish.
• Regular Use: Regular use helps prevent soap from drying and clogging the pump mechanism.

Troubleshooting

If you encounter any issues with your soap dispenser, refer to the following common solutions:

• Pump Not Dispensing:
  • Check if the bottle is empty and refill if necessary.
  • Ensure the pump mechanism is not clogged. Remove the pump top and rinse it under warm water to clear any dried soap.
  • Verify the straw is properly inserted into the pump mechanism and reaches the bottom of the bottle.
• Dispenser Feels Loose:
  • From underneath the sink, locate the mounting nut on the threaded shank of the dispenser. Tighten it clockwise until the dispenser is secure.

Specifications

Warranty Information

This Moen soap dispenser is backed by Moen's Limited Lifetime Warranty. For specific terms and conditions, please refer to the warranty documentation included with your product or visit the official Moen website.

Customer Support

For further assistance, technical support, or to order replacement parts, please contact Moen customer service. You can find contact information on the Moen official website or by calling the number provided in your product packaging.